Internet Explorer Failing with patches/game

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Internet Explorer Failing with patches/game

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Current Games From Matrix.] >> [World War II] >> John Tiller's Campaign Series >> John Tiller’s Campaign Series Support >> Internet Explorer Failing with patches/game

Page: [1] 2 next > >>

Message

<< Older Topic Newer Topic >>

Internet Explorer Failing with patches/game - 7/20/2015 10:55:22 PM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

Hi:
I have had the 1.03 version of the game loaded for some time and it's been working fine. I tried everything to get 2.02 working, but the game will not open even with a clean application over a fresh install. I uninstall the game, reload it and try and apply the patch with WinRAR, but now the game is unstable. Any ideas? My favorite game...really important to me. Please help! Internet Explorer stops running when I try and reload the 1.03 patch.

< Message edited by Tim41 -- 7/21/2015 12:00:19 AM >

Post #: 1

RE: Internet Explorer Failing with patches/game - 7/20/2015 10:56:57 PM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

Internet Explorer starts to fail, flashing on and off. Even if it's working...the screen shifts, pauses in the middle of a movement. It's really weird.

< Message edited by Tim41 -- 7/21/2015 12:04:23 AM >

(in reply to Tim41)

Post #: 2

RE: Internet Explorer Failing with patches/game - 7/21/2015 12:32:34 AM

Warhorse

Posts: 5712
Joined: 5/12/2000
From: Birdsboro, PA, USA
Status: offline

Where do you install the game to, and what OS do you run? I don't use IE any more for many years now, first Firefox, now Google Chrome for many years now. Not sure why IE would fail while playing the game? When you installed 2.02, did you install first a clean game, then the patch? We need more info please!

_____________________________

Mike Amos

Meine Ehre heißt Treue
www.cslegion.com

(in reply to Tim41)

Post #: 3

RE: Internet Explorer Failing with patches/game - 7/21/2015 12:50:07 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

Originally, it was installed when bought automatically with Installsheild (I have the disk). The little shield was on the game shortcut (not now). I used the 1.03 Official patch and it worked for a long time-no problems. I use Revo Uninstaller to get it out and then CCleaner, but surprisingly, there were still some Rising Sun stuff in the Matrix Folder. I'm using Internet Explorer to install the program (even turned off Kaspersky)-not the Autorun directly. My computer guys says I should use IE instead of the Autorun provided by the game.
Should I try to reinstall with the games Autorun? The 1.03 works and is fine...if I can just get back to where I was.
Now, the game kicks me out. Vehicles pause in movement. The screen shifts slightly. It's getting worse and worse. The 1.03 patch is being unloaded as a zip because IE starts flashing and the system seems about to crash. I reloaded it again and it's already acting up.
I'll unload it again using Revo Uninstaller..and await your advice. It was working great for months with no problem when the little shield dohicky was there. Sorry, I'm not the best with computers, but I'm helping play test Tiller's Wolfpack....

Sorry using Windows 7 Professional
-trrying to run as administrator now
Yes-I did try 2.02 over a clean install. No go. Program won't open.

< Message edited by Tim41 -- 7/21/2015 2:02:48 AM >

(in reply to Warhorse)

Post #: 4

RE: Internet Explorer Failing with patches/game - 7/21/2015 1:26:08 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

I'd recommend using Firefox or Chrome.

Next, I'd install the game from scratch.

Next, go here: 2.02 DOWNLOAD

UNZIP that package.

Double click the EXE, let it install.

If the game still doesn't run, do the following here: INFORMATIVE POST

That should get it working.

Jason Petho

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Tim41)

Post #: 5

RE: Internet Explorer Failing with patches/game - 7/21/2015 1:28:33 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

I've loaded it again with IE and am trying again to get the 2.02 update on it through the game updates section. It says it's loading 2.02. I bet when I click on one of the games, it won't do anything.

(in reply to Tim41)

Post #: 6

RE: Internet Explorer Failing with patches/game - 7/21/2015 1:34:20 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

OK-Firefox I don't use, but I will follow your instructions and try Chrome.

(in reply to Tim41)

Post #: 7

RE: Internet Explorer Failing with patches/game - 7/21/2015 1:34:48 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

quote:

ORIGINAL: Tim41

I've loaded it again with IE and am trying again to get the 2.02 update on it through the game updates section. It says it's loading 2.02. I bet when I click on one of the games, it won't do anything.

Don't try that, it won't work.

Follow the steps I outlined above and you'll be hunky dory.

Jason Petho

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Tim41)

Post #: 8

RE: Internet Explorer Failing with patches/game - 7/21/2015 2:01:48 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

OK-I set up Chrome and it's loading-let you know. God...I hope this works.
I really appreciate the help...I'm ill and this game really helps me feel better.

< Message edited by Tim41 -- 7/21/2015 3:04:13 AM >

(in reply to Jason Petho)

Post #: 9

RE: Internet Explorer Failing with patches/game - 7/21/2015 2:08:05 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

No problem at all, Tim, my pleasure to help!

Jason Petho

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Tim41)

Post #: 10

RE: Internet Explorer Failing with patches/game - 7/21/2015 3:51:48 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

No good Jason. I installed Chrome. I installed from Chrome, went 2.02 and ran it. I opened using WinRAR and it installed. There was no EXE-just the application I just clicked on it and it unloaded and installed. I then went to Informative Post and followed the instructions there except the System is Windows 7. I tried twice. No go. I will reinstall with the Chrome download and try 1.03. Unless you have suggestions?

(in reply to Jason Petho)

Post #: 11

RE: Internet Explorer Failing with patches/game - 7/21/2015 3:53:50 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

What errors are you getting with your 2.02 install

There are files called *.LOG.

Jason Petho

< Message edited by Jason Petho -- 7/21/2015 4:54:43 AM >

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Tim41)

Post #: 12

RE: Internet Explorer Failing with patches/game - 7/21/2015 3:59:33 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

quote:

I opened using WinRAR and it installed. There was no EXE-just the application I just clicked on it and it unloaded and installed

Using WINRAR, extract the contents to a temporary folder.

This is the file you should see: JohnTillerCampaignSeries-UpdateDR-v202.exe

Double click on the application (which is an EXE) and install it. Make sure it is installing to the correct path, it may default to something else if you didn't install the 1.00 game in the default location (Which is highly recommended)

After the 2.02 UPDATE installed, there is a few things you can check to make sure it actually installed

1. Under About, it will say 2.02.

2. You will have an updated Manual in the manuals folder, with a disclaimer to 2.01 June 2014 . CS-Manual-[EBOOK].pdf

3. You will see the log files I mentioned above, which help track down your issues.

Jason Petho

< Message edited by Jason Petho -- 7/21/2015 5:03:55 AM >

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Jason Petho)

Post #: 13

RE: Internet Explorer Failing with patches/game - 7/21/2015 3:59:37 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

The game will not open using the 2.02 at all. I tried opening from within the file. No good either. Where are the *.LOG.? I can't understand what's going on?

(in reply to Jason Petho)

Post #: 14

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:02:09 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

the *.LOG files are in the game folder you are trying to open.

For example, if you go into the West Front folder, double click on the West Front.exe and try to launch the game.

If it doesn't work, you can use Window's explore to sort by date (visualizing with details) and the .log files will show up at the top. Or sort by type, and they'll be down in the middle of the folder. With games going forward, these will be found in the logs folder (CS 3.00?)

Jason Petho

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Tim41)

Post #: 15

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:03:16 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

Don't forget that it is highly recommend to uninstall the game completely, reinstall the 1.00 version, then add the 2.02 UPDATE.

Jason Petho

< Message edited by Jason Petho -- 7/21/2015 5:03:27 AM >

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Jason Petho)

Post #: 16

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:12:53 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

Within Windows 7 (all versions) make sure you do this:

quote:

Here's the resolution (May help other players)

Please open the folder where you've installed the game. Locate and select a file named "autorun.exe". Press the right mouse button and select "Properties". Click on the "Compatibility" tab. Tick the option "Run this program as an administrator". Click on "Apply" and "Ok". Double click on "autorun.exe" for running the program and check if the issue persists.

I also had to tick the option "Run this program in compatibility mode for Windows XP (Service Pack 3). I also have to launch the game using the autoexe file within the game folder. I no longer can use the quick start icon on my PC desktop.

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Jason Petho)

Post #: 17

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:15:20 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

I did this. What is the default location Jason. The initial install Chrome or otherwise installs and there is a shortcut. The manual says it's the 2.01 June 2014 version, but the program will not open.

(in reply to Jason Petho)

Post #: 18

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:16:48 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

Which program are you trying to open? From where?

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Tim41)

Post #: 19

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:38:35 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

I did this-XP service pack 3. Within the game folder there is AutoPlay. Autorun (application 851KB). Though the manual is updated, the program will not run. How have I screwed up now?

(in reply to Jason Petho)

Post #: 20

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:40:01 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

I have tried the shortcut. I have opened the program files and attempted to start each of the games under that-no good.

(in reply to Jason Petho)

Post #: 21

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:41:21 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

Here's the Log from the Updates record

07/20/2015 21:32:12] Success Update started: C:\Matrix Games\John Tiller's Campaign Series\JTCSUpdate.exe
[07/20/2015 21:32:13] Notice Update engine version: 2.0.6.0
[07/20/2015 21:32:13] Notice Product: John Tiller's Campaign Series, version %ProductVer%
[07/20/2015 21:32:13] Success Language set: Primary = 9, Secondary = 1
[07/20/2015 21:32:13] Success Include script: _TU20_Global_Functions.lua
[07/20/2015 21:32:13] Success Display screen: Welcome
[07/20/2015 21:32:24] Success Display screen: Download Server Script
[07/20/2015 21:32:30] Error An error occurred when trying to download the server file. Server ID: TrueUpdate Server 1 : The download of the server file was canceled. (3617)
[07/20/2015 21:32:30] Error Script: Download Server Script > On Start, Line 13 (3617)
[07/20/2015 21:32:30] Success Run client data event: Client Script
[07/20/2015 21:32:30] Notice Exit update process (Return code: 5)

(in reply to Tim41)

Post #: 22

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:42:06 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

Makes me wonder:

1. Are you trying to run the game on just the UPDATE (without the actual game)

2. What your .LOG files say.

Jason Petho

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Tim41)

Post #: 23

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:43:05 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

If you download the UPDATE from the link above, you do NOT need to touch the UPDATE button.

It is no longer required.

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Jason Petho)

Post #: 24

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:44:37 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

If you can't get it sorted, I am happy to call you to get it working.

Might be tomorrow though, I'm almost heading to the sack.

Let me know.

Jason Petho

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Jason Petho)

Post #: 25

RE: Internet Explorer Failing with patches/game - 7/21/2015 4:59:00 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

No, I've tried to run the game from the desktop shortcut and from the actual games within the Campaign Series Folder. I sent you the logs. I'm sorry, but I can't get 2.02 working at all.

(in reply to Jason Petho)

Post #: 26

RE: Internet Explorer Failing with patches/game - 7/21/2015 5:02:03 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

Then I'll give you a jingle and we'll sort it out.

It works fine on Windows 7 Professional, that's precisely what I am using.

Jason Petho

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Tim41)

Post #: 27

RE: Internet Explorer Failing with patches/game - 7/21/2015 5:10:41 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

Did you get my email with my number?

For tonight...I'll try and play 1.03 for a while. I am so bummed out. 2.02 has been impossible for years for me. I'm ready to buy a 'new' XP just to run my old Talonsoft version. This game means a lot to me. It takes my mind off some stuff and it's like an old friend. I've never played a better game.

If 1.03 will work for a few hours, I'd be happy at this point.

< Message edited by Tim41 -- 7/21/2015 6:15:45 AM >

(in reply to Jason Petho)

Post #: 28

RE: Internet Explorer Failing with patches/game - 7/21/2015 5:14:49 AM

Jason Petho

Posts: 15009
Joined: 6/22/2004
From: Terrace, BC, Canada
Status: offline

Yes, I see it now.

Can I call you tomorrow evening? What time zone are you in?

Jason Petho

< Message edited by Jason Petho -- 7/21/2015 6:15:17 AM >

_____________________________

CS Vietnam

More info: Facebook & CS Legion

(in reply to Tim41)

Post #: 29

RE: Internet Explorer Failing with patches/game - 7/21/2015 5:17:17 AM

Tim41

Posts: 136
Joined: 2/5/2008
Status: offline

Buddy-you can call me anytime you want. I'll get out of bed (don't sleep much anyway). It's really important to me that this game functions.
Sorry-Pacific Coast Time Zone, but really-call anytime. I'm grateful.

< Message edited by Tim41 -- 7/21/2015 6:18:41 AM >

(in reply to Jason Petho)

Post #: 30

Page: [1] 2 next > >>

All Forums >> [Current Games From Matrix.] >> [World War II] >> John Tiller's Campaign Series >> John Tiller’s Campaign Series Support >> Internet Explorer Failing with patches/game

Page: [1] 2 next > >>