Anyone else having Update Problems?

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> Anyone else having Update Problems?

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Anyone else having Update Problems? - 7/21/2015 12:15:29 AM

sjadow

Posts: 71
Joined: 11/4/2004
Status: offline

I've tried to download the latest version three times now. The download runs for 5-15 minutes before stopping with the message below.

Error
Unable to download file
An error occurred when downloading information from the server

I initiate the download from the Command Main Startup Screen by clicking the "Check for Update" button. I have a 20 mb/sec connection on my end.

Thanks

Post #: 1

RE: Anyone else having Update Problems? - 7/21/2015 4:25:40 AM

Casinn

Posts: 343
Joined: 7/27/2013
Status: offline

Doesn't always work for me either, there is a fix somewhere on the boards that Matrix posted a while back, but you can just download it from here and patch it manually. http://www.matrixgames.com/forums/tm.asp?m=3897234

(in reply to sjadow)

Post #: 2

RE: Anyone else having Update Problems? - 7/21/2015 7:10:54 PM

Sardaukar

Posts: 9847
Joined: 11/28/2001
From: Finland/Israel
Status: offline

Here is the Updater fix, just in case:

http://www.matrixgames.com/forums/tm.asp?m=3596633

I always patch manually, though.

_____________________________

"To meaningless French Idealism, Liberty, Fraternity and Equality...we answer with German Realism, Infantry, Cavalry and Artillery" -Prince von B�lov, 1870-

(in reply to Casinn)

Post #: 3

RE: Anyone else having Update Problems? - 7/21/2015 9:24:11 PM

sjadow

Posts: 71
Joined: 11/4/2004
Status: offline

I ended up doing the update in what seems to be "off hours" (8AM New York Time). The download ran in just a few minutes and worked fine. Thanks for your help....

(in reply to sjadow)

Post #: 4