Postage

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All Forums >> [New Releases from Matrix Games] >> Decisive Campaigns: Barbarossa >> Tech Support >> Postage

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Postage - 11/26/2015 7:57:23 PM

BodyBag33

Posts: 13
Joined: 11/24/2015
From: Denmark
Status: offline

Why is there no info about postage other than "you will be billed to have the game shipped to you".

If I knew the postage to Denmark, I might order the boxed version with hardback manual,- provided I don't get raped in shipping...

Post #: 1

RE: Postage - 11/26/2015 8:00:35 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

this is tech support for the game,

http://www.matrixgames.com/support/

but these on the link above will help you, good luck

(in reply to BodyBag33)

Post #: 2

RE: Postage - 11/26/2015 8:06:33 PM

BodyBag33

Posts: 13
Joined: 11/24/2015
From: Denmark
Status: offline

Well, others has posted about tax, so why not postage.

I'm not going to issue a ticket about something that basic,- that info should be available upfront when you are selling physical goods.

(in reply to zakblood)

Post #: 3

RE: Postage - 11/26/2015 8:14:57 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

agreed, but have no info to offer tbh, i'd guess that postage info can only be added when a address / country is known, but support will give a better or more correct answer

(in reply to BodyBag33)

Post #: 4

RE: Postage - 11/26/2015 10:39:41 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Like zakblood said, shipping price can only be calculated at the end, depending on the shipping address and the type of courier service (in the USA).
However you can easily simulate the shipping costs, as before you proceed for the final checkout, you'll be able to see how much does it cost.

(in reply to zakblood)

Post #: 5