New Slitherine PBEM++ Error

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All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> New Slitherine PBEM++ Error

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New Slitherine PBEM++ Error - 11/29/2015 9:10:47 PM

drhyed

Posts: 34
Joined: 4/23/2015
Status: offline

Other person is using Steam BUT I havent been able to complete a PBEM++ turn since the update, I am running the latest "b" update, It has happened in multiple games and senarios we have attempted.

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RE: New Slitherine PBEM++ Error - 11/29/2015 9:58:14 PM

a1ml3ss

Posts: 14
Joined: 8/4/2014
Status: offline

Hi I am having the same error, seems like a problem with the updater? I have uninstalled the game, reinstalled and reapplied the 10.0.1b update but still getting this in my game. I have a bug report that I ahve saved, but its not letting me post it on here (something about phone numbers). Happy to send it if someone thinks it will be useful.

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Post #: 2

RE: New Slitherine PBEM++ Error - 11/29/2015 10:02:26 PM

drhyed

Posts: 34
Joined: 4/23/2015
Status: offline

As a small update, If I originate the game I get this error and if I join the game my initial setup acts like it saves but in reality doesn't, each time I enter the game I start over

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Post #: 3

RE: New Slitherine PBEM++ Error - 11/29/2015 11:03:04 PM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Guys, try downloading this exe and see if 1) it shows as 2.0.10b and 2) runs for you guys. We are still looking at some weird installer behavior and need to chat with Matrix/Slitherine folks on it, but the holiday is going to disrupt that effort for a few days. Here's the link: https://dl.dropboxusercontent.com/u/76610545/FPRS.zip

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to drhyed)

Post #: 4

RE: New Slitherine PBEM++ Error - 11/29/2015 11:33:38 PM

drhyed

Posts: 34
Joined: 4/23/2015
Status: offline

I tried it and it didnt work for me, I get the top "Ok" box first then the lower portion of the screen 2nd. When I click that "Ok" box did just seems to refresh/reload the screen and I need to use Task Manager to exit the program.

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Post #: 5

RE: New Slitherine PBEM++ Error - 11/30/2015 1:29:10 AM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Are you getting to the main menu before having the problem? Do you also have Reforged loaded? And to get these questions out of the way; OS? Screen Resolution? Font Scaling? Just to cover all the bases.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to drhyed)

Post #: 6

RE: New Slitherine PBEM++ Error - 11/30/2015 11:04:29 AM

drhyed

Posts: 34
Joined: 4/23/2015
Status: offline

When I use the EXE you sent I do not get to the main menu before I have the issues, yes I have reforged loaded, I use the game on windows 7 "as downloaded/from cd" not through steam, resolution is 2560x1080 and font scaling is smaller - 100%

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Post #: 7

RE: New Slitherine PBEM++ Error - 11/30/2015 11:32:54 AM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Was the exe copied into the main game folder? What error are you getting now? Do the animations run? Next thought would be to uninstall the game, reload Red Storm and update to 2.0.10b. Then copy over the new exe from above. Do not load Reforged. Test to see if you can start and play the game. I would also use the "Run as Admin" option when installing. Let's see if we can get the core game running then go after Reforged.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to drhyed)

Post #: 8

RE: New Slitherine PBEM++ Error - 11/30/2015 2:06:22 PM

ultradave

Posts: 1355
Joined: 8/20/2013
Status: offline

I have the same problem - game with a1ml3s who posted above. Whichever of us starts the PBEM++ game, when I make my setup and first move as NATO and send it he gets the error. When he starts the game with the same parameters and posts it when I try to open it I get the error. I am able to log in to Slitherene, everything looks right until you hit play.

I have a new (early 2015) MacBook Pro with Parallels Desktop. I just upgraded from Windows 7 to Windows 10 within Parallels and the problem appears in both OS's. I have not noticed any issues with solo play at all.

_____________________________

----------------
Dave A.
"When the Boogeyman goes to sleep he checks his closet for paratroopers"

(in reply to CapnDarwin)

Post #: 9

RE: New Slitherine PBEM++ Error - 11/30/2015 3:54:58 PM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Any additional information or screen shots of errors you guys can give us helps. Thanks.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to ultradave)

Post #: 10

RE: New Slitherine PBEM++ Error - 11/30/2015 9:38:42 PM

a1ml3ss

Posts: 14
Joined: 8/4/2014
Status: offline

Capn Darwin - I've got a bug report saved, but this website wont let me post the content (thinks its phone numbers or something). Is there an email I could send it to?

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Post #: 11

RE: New Slitherine PBEM++ Error - 11/30/2015 11:36:11 PM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Sure, send it to capn.darwin@windstream.net. I'll forward it on to Rob to review.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to a1ml3ss)

Post #: 12

RE: New Slitherine PBEM++ Error - 12/1/2015 12:40:39 AM

drhyed

Posts: 34
Joined: 4/23/2015
Status: offline

Using the exe you provided with a fresh install with the b update and no reforger got me this new error code

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Post #: 13

RE: New Slitherine PBEM++ Error - 12/1/2015 2:03:33 AM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

drhyed, can you get us a full screen shot? Rob wants to see want you are doing at the point that error pops. Thanks.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to drhyed)

Post #: 14

RE: New Slitherine PBEM++ Error - 12/1/2015 10:38:41 AM

HybridSpyda

Posts: 72
Status: offline

Hello Everyone,

For non-Steam users:
We have now found the issue in the files that were being delivered; if the user had Flashpoint Campaigns: Germany Reforged installed then the exe was incorrectly being omitted in the install process.

This has now been resolved.
The automatic updater will now deliver a file named as "FlashpointRedstorm-UpdateComp-v2010d.exe" but will still display "Version 2.0.10b" in-game. You can also download this patch directly from here.

I would like to apologise for the inconvenience caused to yourself and anyone else experiencing problems with this patch.
Please update and let us know if you're still experiencing issues with the PBEM++ service.

Many Thanks,
Happy Gaming!

_____________________________

Matthew Ravenwood

QA & Operations Manager

(in reply to CapnDarwin)

Post #: 15

RE: New Slitherine PBEM++ Error - 12/1/2015 11:53:53 PM

IronManBeta

Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline

Gentlemen - If anyone who has updated to the latest "D" installer is still having this problem then please post here. I am still very interested in following up if the problems have not gone away.

Thank you, Rob C

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Post #: 16

RE: New Slitherine PBEM++ Error - 12/2/2015 7:58:28 PM

a1ml3ss

Posts: 14
Joined: 8/4/2014
Status: offline

Good work, myself and ultradave are away

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Post #: 17

RE: New Slitherine PBEM++ Error - 12/3/2015 2:10:35 PM

ultradave

Posts: 1355
Joined: 8/20/2013
Status: offline

Yup. Was just going to post that myself. Both of us on 10d, and things are working normally. Thanks for the fixes!

_____________________________

----------------
Dave A.
"When the Boogeyman goes to sleep he checks his closet for paratroopers"

(in reply to a1ml3ss)

Post #: 18

RE: New Slitherine PBEM++ Error - 12/3/2015 2:52:47 PM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Thanks for your help and patience while we got it all sorted out. Enjoy the game and let us know if you have any questions or problems.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to ultradave)

Post #: 19

RE: New Slitherine PBEM++ Error - 12/5/2015 12:29:53 PM

drhyed

Posts: 34
Joined: 4/23/2015
Status: offline

I have been unable to get a PBEM++ game to work even with the "d" patch, I think we are going to try a PBEM classic and wait for 2.0.11, about how long do you think the wait will be?

(in reply to CapnDarwin)

Post #: 20