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All Forums >> [New Releases from Matrix Games] >> World in Flames >> Tech Support >> New Computer

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New Computer - 12/8/2015 2:46:36 PM

jimblitz

Posts: 20
Joined: 6/3/2015
Status: offline

I am getting an error when trying to check for updates. It doesn't get past setting up a login.

I just got a new computer and started loading it on it with the disk provided. Is it because I loaded on my other computer?

Post #: 1

RE: New Computer - 12/8/2015 2:54:26 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

have you tried the update fix?

http://www.matrixgames.com/forums/tm.asp?m=3597141

(in reply to jimblitz)

Post #: 2

RE: New Computer - 12/9/2015 2:42:09 AM

jimblitz

Posts: 20
Joined: 6/3/2015
Status: offline

that didn't work.

(in reply to zakblood)

Post #: 3

RE: New Computer - 12/9/2015 6:18:49 PM

Shannon V. OKeets

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

quote:

ORIGINAL: jimblitz

I am getting an error when trying to check for updates. It doesn't get past setting up a login.

I just got a new computer and started loading it on it with the disk provided. Is it because I loaded on my other computer?

You should check with Matrix/Slitherine customer support.

But my guess is that you need to use the same login and password you used on the first machine.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to jimblitz)

Post #: 4