Matrix Games Forums

Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Game freezes with Error code.

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> Game freezes with Error code. Page: [1]
Login
Message << Older Topic   Newer Topic >>
Game freezes with Error code. - 12/15/2015 2:04:24 AM   
mantrain

 

Posts: 444
Joined: 9/3/2008
Status: offline
Tried to do a screen shot but not sure how.It happened during a battle. It says
"access violation at address 4D887877 in module 'FPRS.Read of address 4D887877"

Looks like this game has not been fully vetted on Windows 10 yet
Post #: 1
RE: Game freezes with Error code. - 12/15/2015 3:10:04 AM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline
Was that a PBEM game, single player, campaign game? What was going on at the time of the error? Can you tell us the scenario? Thanks for the report. It's the first time I can recall a crash during resolution.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to mantrain)
Post #: 2
RE: Game freezes with Error code. - 12/15/2015 2:29:08 PM   
mantrain

 

Posts: 444
Joined: 9/3/2008
Status: offline
It was single player Tutorial.

(in reply to CapnDarwin)
Post #: 3
RE: Game freezes with Error code. - 12/15/2015 2:43:43 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
access violation at address 4D887877 is normally meaning the device hasn't got full permission to access a given address, so something has stopped it,

things to try,

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one of them which was to blame.

run the game from a admin account and use full admin permissions.

make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

here's mine as a example, i have many loaded as each game needs or uses a different one, same as direct X 9/10/11 and now 12 installed on my pc...







next as you see if a game runs in 32bit, but you use a 64bit O/S like me, you still need to load both the 32/64 bit version as one file doesn't do both, same as the latest version of anything doesn't include the older versions either.

a full screen print of the whole code is always better than one line, and a DxDiag file helps to see if it's your problem pc / hardware or game error in compatibility with a driver or device etc...

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

Attachment (1)

< Message edited by zakblood -- 12/15/2015 3:48:49 PM >

(in reply to mantrain)
Post #: 4
RE: Game freezes with Error code. - 12/15/2015 4:15:29 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline
Thanks for the added tech support Zakblood.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to zakblood)
Post #: 5
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> Game freezes with Error code. Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

1.375