Updating issue on P&S Campaigns

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Updating issue on P&S Campaigns

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All Forums >> [New Releases from Matrix Games] >> Pike & Shot Series >> Tech Support >> Updating issue on P&S Campaigns

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Updating issue on P&S Campaigns - 11/27/2015 7:01:53 PM

MikeH1952

Posts: 92
Joined: 2/6/2004
From: Salisbury England
Status: offline

I am getting this error when I click the update from the game menu?
"Failed to load data file - possible client/data version mismatch.

How can I fix this please?

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Post #: 1

RE: Updating issue on P&S Campaigns - 11/27/2015 7:23:25 PM

ReinerAllen

Posts: 169
Joined: 3/2/2014
Status: offline

I'm getting a similar error with with trying to update Panzer Corps.

(in reply to MikeH1952)

Post #: 2

RE: Updating issue on P&S Campaigns - 11/27/2015 10:03:51 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Update the game manually instead of using the update feature:

P&S Campaigns:
http://www.matrixgames.com/products/583/downloads/

Panzer Corps:
http://www.matrixgames.com/products/399/downloads/

(in reply to ReinerAllen)

Post #: 3

RE: Updating issue on P&S Campaigns - 11/30/2015 5:34:10 PM

MikeH1952

Posts: 92
Joined: 2/6/2004
From: Salisbury England
Status: offline

Thanks. I already have latest version anyway. Will the data base mismatch error go away or do I have to keep checking for updates via the forum?

(in reply to VPaulus)

Post #: 4

RE: Updating issue on P&S Campaigns - 11/30/2015 8:46:27 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

The issue is not in our side.
Check if any of your Internet security programs (like firewall, anti-virus, etc.) is not interfering with the update feature.

(in reply to MikeH1952)

Post #: 5

RE: Updating issue on P&S Campaigns - 12/1/2015 9:33:05 PM

ReinerAllen

Posts: 169
Joined: 3/2/2014
Status: offline

That may be true. I downloaded the update and installed it myself (Panzer Corp)

(in reply to VPaulus)

Post #: 6

RE: Updating issue on P&S Campaigns - 12/16/2015 3:36:13 PM

MikeH1952

Posts: 92
Joined: 2/6/2004
From: Salisbury England
Status: offline

I have now checked by turning off firewall and virus checker. No change.
I can update Commander Great War and the original Pike and Shot without this warning notice and any other issue via the Game menu with or without virus checker/firewall.
If, as you say, there is no issue on your side, could I have a corrupt data file from the last update of downloader file? Is there a way I can delete this and download another without reinstalling??

(in reply to ReinerAllen)

Post #: 7