Purchased game in Sept 15, computer crash

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Purchased game in Sept 15, computer crash - download expired

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All Forums >> [New Releases from Matrix Games] >> Campaign Series: Middle East 1948-1985 >> Purchased game in Sept 15, computer crash - download expired

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Purchased game in Sept 15, computer crash - download ex... - 1/1/2016 10:57:48 AM

yeats

Posts: 13
Joined: 7/25/2007
Status: offline

Have sent 3 emails to link that directs me to...have not received any response...cannot download because link from email has expired...very frustrating - what to do?

Post #: 1

RE: Purchased game in Sept 15, computer crash - downloa... - 1/1/2016 11:13:08 AM

76mm

Posts: 4688
Joined: 5/2/2004
From: Washington, DC
Status: offline

Won't help you this time, but it is really easy to set up some kind of free account (DropBox, Google Drive, etc. etc.) that allows you to back up files online, so it doesn't matter if your computer crashes. I've got all of my games backed up like this.

Good luck resolving this issue.

(in reply to yeats)

Post #: 2

RE: Purchased game in Sept 15, computer crash - downloa... - 1/1/2016 11:48:53 AM

Crossroads

Posts: 17372
Joined: 7/5/2009
Status: offline

quote:

ORIGINAL: yeats

Have sent 3 emails to link that directs me to...have not received any response...cannot download because link from email has expired...very frustrating - what to do?

Hello yeats,

Please open a Matrix Support ticket from the menu above. They will provide you with a new download link.

_____________________________

Visit us at: Campaign Series Legion
---
CS: Vietnam 1948-1967 <-- Jan 20th, 2022! --
CS: Middle East 1948-1985 2.0

(in reply to yeats)

Post #: 3

RE: Purchased game in Sept 15, computer crash - downloa... - 1/1/2016 2:14:53 PM

pzgndr

Posts: 3170
Joined: 3/18/2004
From: Maryland
Status: offline

You should have the Matrix serial number in the email(s). Just register your game in the Members area and you should be able to re-download from there. Same goes for all Matrix games; you can always re-download the installation and patches whenever you want.

(in reply to Crossroads)

Post #: 4

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All Forums >> [New Releases from Matrix Games] >> Campaign Series: Middle East 1948-1985 >> Purchased game in Sept 15, computer crash - download expired

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