How do I fix this?

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All Forums >> [New Releases from Matrix Games] >> Scourge of War: Waterloo >> Tech Support >> How do I fix this?

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How do I fix this? - 1/15/2016 10:18:31 PM

MartNick

Posts: 270
Joined: 7/22/2004
From: Napier, NZ
Status: offline

Hi

Loaded and installed patch on brand new machine.

Windows 7
i5
8gb RAM
NVIDIA GTX950

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Post #: 1

RE: How do I fix this? - 1/15/2016 11:44:05 PM

MartNick

Posts: 270
Joined: 7/22/2004
From: Napier, NZ
Status: offline

Did this now works.

http://www.norbsoftdev.net/forum/nuts-and-bolts-waterloo/71194-solved-new-version-crash-see-mitra76-post

(in reply to MartNick)

Post #: 2

RE: How do I fix this? - 1/16/2016 4:34:55 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Please zip and attach a DxDiag report file and the following log files:
MyGUI.log
SowWL.log

These two files can be found in the subfolder named SowWL inside your Windows Documents folder.

How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press �Windows key� and the �R� key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message

(in reply to MartNick)

Post #: 3