Unable to Update (Solved)

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Unable to Update (Solved)

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Unable to Update (Solved)

Page: [1]

Message

<< Older Topic Newer Topic >>

Unable to Update (Solved) - 2/16/2016 10:04:44 PM

Beilisarius

Posts: 27
Joined: 8/31/2015
From: U.S.A.
Status: offline

When I try to "Check for Update", I get:
"Failed to load update data file-possible client/data version mismatch.

I checked for update earlier and was promptly directed to update to the most recent version. after completing the download I ran the "check for update" again and now i only get the message posted above.

Any suggestions to someone who is computer illiterate on how to fix this?

Thanks in advance.

< Message edited by Beilisarius -- 2/18/2016 4:56:52 PM >

Post #: 1

RE: Unable to Update - 2/17/2016 11:55:09 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

What version of the game are you using?

There's probably an easier way (I hope someone will chime in), but have you tried uninstalling and reinstalling the game?

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to Beilisarius)

Post #: 2

RE: Unable to Update - 2/18/2016 3:54:59 PM

Beilisarius

Posts: 27
Joined: 8/31/2015
From: U.S.A.
Status: offline

I am using V1.08.07
When I loaded the game just now to find the version, I tried again to check for update and "VOILA", as if by magic, it ran perfectly, checking and confirming I had the most recent version downloaded. I cannot explain it because for the last 48 hours it would not do so. I am just happy and relieved that it is working now as it is supposed to.

Thanks Joel.

(in reply to Joel Billings)

Post #: 3