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All Forums >> [Current Games From Matrix.] >> [Napoleonics] >> Wars of Napoleon >> Tech Support >> New Computer new problems

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New Computer new problems - 3/5/2016 8:57:09 AM

Jacekim
Matrix Recruit

Posts: 41
Joined: 1/25/2011
Status: offline

Hi
I got a new puter. Installed the games but the WoN keeps chrashing on me.

What file do I need to attach and where do I find it?

Post #: 1

RE: New Computer new problems - 3/5/2016 10:12:22 AM

Jacekim
Matrix Recruit

Posts: 41
Joined: 1/25/2011
Status: offline

Also I get "CriticalError:Profiler.DLog:Error Accessing file,Sorry the application will quit. Most probably this error occured because your account has no write access tö the program directory. Please run the game with administrator rights"

This is a work laptop so I will not get admin right what do I do?

(in reply to Jacekim)

Post #: 2

RE: New Computer new problems - 3/5/2016 10:38:54 AM

sanderz
Matrix Hero

Posts: 862
Joined: 1/8/2009
From: Devon, England
Status: offline

if it will let you reinstall the game outside of the "programs" directory?

(in reply to Jacekim)

Post #: 3

RE: New Computer new problems - 3/5/2016 12:44:35 PM

VPaulus
Matrix Games Staff

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Uninstall and reinstallthe game in a folder different than "C:\Program Files (x86)\..." and delete the "userpath.ini" file (inside the game folder) after the reinstallation.
If this doesn't help, and the game keeps demanding administrator rights, then you'll ready need to run the game in a Windows account with administrator rights.

(in reply to sanderz)

Post #: 4