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RE: Can't post. - 6/14/2015 8:30:06 PM   
aniketos


Posts: 13
Joined: 6/12/2015
Status: offline 		This is a load of bollocks. I'm trying to fix a problem for my copy of Distant Worlds (Steam version works but the Matrix doesn't ) and I get turned back every time. It's incredibly frustrating to purchase a game and then have an issue and wait for this stupid thing to end. And if it's in place because of ONE person some time ago, it's pretty ridiculous. This policy really needs to be dropped.

(in reply to zakblood)
Post #: 31
RE: Can't post. - 7/20/2015 5:15:51 PM   
SilentPath

 

Posts: 13
Joined: 7/20/2015
From: France
Status: offline 		Hello,

Well, I tried to post on the TOAW IV Wish list but... Nothing with no link in my post !

So... I'm trying ten post here and then, I'll wait seven days, and then... I'll see !

Best regards

(in reply to aniketos)
Post #: 32
RE: Can't post. - 10/20/2015 1:56:45 AM   
usmcnaz

 

Posts: 4
Joined: 7/28/2013
Status: offline 		Really annoying security feature...

(in reply to SilentPath)
Post #: 33
RE: Can't post. - 10/26/2015 4:31:32 PM   
Terminus


Posts: 41459
Joined: 4/23/2005
From: Denmark
Status: offline 		The spambots that the feature was put into place to fight were far more annoying.

_____________________________

We are all dreams of the Giant Space Butterfly.

(in reply to usmcnaz)
Post #: 34
RE: Can't post. - 10/26/2015 4:34:35 PM   
Zap


Posts: 3639
Joined: 12/6/2004
From: LAS VEGAS TAKE A CHANCE
Status: offline
quote:

ORIGINAL: aniketos

This is a load of bollocks. I'm trying to fix a problem for my copy of Distant Worlds (Steam version works but the Matrix doesn't ) and I get turned back every time. It's incredibly frustrating to purchase a game and then have an issue and wait for this stupid thing to end. And if it's in place because of ONE person some time ago, it's pretty ridiculous. This policy really needs to be dropped.



No the policy needs to stay. Too many spambots ruin a site. And that is what was happening here.

< Message edited by Zap -- 10/26/2015 5:35:05 PM >

_____________________________


(in reply to aniketos)
Post #: 35
RE: Can't post. - 1/16/2016 1:13:42 AM   
maple61


Posts: 27
Joined: 1/16/2016
From: Canada
Status: offline 		post 1/10

(in reply to zakblood)
Post #: 36
RE: Can't post. - 1/16/2016 1:15:51 AM   
maple61


Posts: 27
Joined: 1/16/2016
From: Canada
Status: offline 		post II/X
What's the time limit between posts....?

(in reply to maple61)
Post #: 37
RE: Can't post. - 1/16/2016 1:20:50 AM   
maple61


Posts: 27
Joined: 1/16/2016
From: Canada
Status: offline 		post 3/10. Like the games Matrix puts out btw.

(in reply to maple61)
Post #: 38
RE: Can't post. - 1/16/2016 1:24:47 AM   
maple61


Posts: 27
Joined: 1/16/2016
From: Canada
Status: offline 		post #4. Is this OK to do here...?

(in reply to maple61)
Post #: 39
RE: Can't post. - 1/16/2016 5:09:36 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		yes it's fine

(in reply to maple61)
Post #: 40
RE: Can't post. - 1/17/2016 4:48:08 AM   
maple61


Posts: 27
Joined: 1/16/2016
From: Canada
Status: offline 		OK, Great..!

(in reply to zakblood)
Post #: 41
RE: Can't post. - 1/17/2016 4:52:38 AM   
maple61


Posts: 27
Joined: 1/16/2016
From: Canada
Status: offline 		Another One... 6/10

(in reply to maple61)
Post #: 42
RE: Can't post. - 2/11/2016 3:36:19 PM   
Straticus

 

Posts: 15
Joined: 7/5/2004
Status: offline 		Same posting problem

(in reply to zakblood)
Post #: 43
RE: Can't post. - 2/11/2016 3:40:43 PM   
Straticus

 

Posts: 15
Joined: 7/5/2004
Status: offline 		How will you know you've reached 10? Is that 10 attempts to post and failed?

(in reply to Straticus)
Post #: 44
RE: Can't post. - 2/11/2016 6:35:26 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		as it says in your section under your name

Posts: 10

(in reply to Straticus)
Post #: 45
RE: Can't post. - 2/12/2016 8:37:01 PM   
Straticus

 

Posts: 15
Joined: 7/5/2004
Status: offline 		By the time I ever get to 10 posts I will have lost interest in posting anything ever. Good job guys.

(in reply to zakblood)
Post #: 46
RE: Can't post. - 2/16/2016 6:58:35 PM   
Straticus

 

Posts: 15
Joined: 7/5/2004
Status: offline 		It says I have 11 posts. Now I have to wait a week before I can post - or not if I loose interest.

(in reply to Straticus)
Post #: 47
RE: Can't post. - 2/16/2016 9:28:38 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		We are sorry for the inconvenience, but this is a very effective and indispensable anti-spam rule.


(in reply to Straticus)
Post #: 48
RE: Can't post. - 6/8/2016 9:22:43 PM   
chromdome35

 

Posts: 18
Joined: 7/27/2009
Status: offline 		This

(in reply to VPaulus)
Post #: 49
RE: Can't post. - 6/8/2016 9:27:01 PM   
chromdome35

 

Posts: 18
Joined: 7/27/2009
Status: offline 		is the most brain dead security methodology I've ever seen on any of the over 100 forums I belong to.

(in reply to zakblood)
Post #: 50
RE: Can't post. - 6/8/2016 9:30:13 PM   
chromdome35

 

Posts: 18
Joined: 7/27/2009
Status: offline 		I've spent several hundred dollars on Matrix games over the years, been registered on this forum since before 2009, but have only posted a few times over the years.

< Message edited by chromdome35 -- 6/8/2016 9:43:32 PM >

(in reply to chromdome35)
Post #: 51
RE: Can't post. - 6/8/2016 9:32:28 PM   
chromdome35

 

Posts: 18
Joined: 7/27/2009
Status: offline 		So I just purchased Flashpoint Campaigns and I have a question I would like to post on the forum about a gameplay mechanic.

(in reply to chromdome35)
Post #: 52
RE: Can't post. - 6/8/2016 9:34:48 PM   
chromdome35

 

Posts: 18
Joined: 7/27/2009
Status: offline 		BUT I CAN"T MAKE A POST! I CAN"T EVEN REPLY TO AN EXISTING POST!

I get a message that says my post can't contain phone numbers, emails or URL's...

My post doesn't contain any of those.

(in reply to chromdome35)
Post #: 53
RE: Can't post. - 6/8/2016 9:38:43 PM   
chromdome35

 

Posts: 18
Joined: 7/27/2009
Status: offline 		So I'm stuck making a bunch of posts on what appears to be a Mickey Mouse forum system that can't determine the difference between a paying customer and spam.

I think I also have to wait 7 days once i've made my 10 bs posts before I can make a legitimate post????

That pisses me off. I would like to enjoy the game i purchased from you, but now I need to wait 7 days to get my questions answered.

Great customer service there....

(in reply to chromdome35)
Post #: 54
RE: Can't post. - 6/8/2016 9:40:58 PM   
chromdome35

 

Posts: 18
Joined: 7/27/2009
Status: offline 		Major Fail Matrix

(in reply to chromdome35)
Post #: 55
RE: Can't post. - 6/8/2016 10:55:30 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		@chromdome35
Have you tried to contact our tech support?
Anyway I have added your username to the list of trusted usernames. You should be able to post now.

(in reply to chromdome35)
Post #: 56
RE: Can't post. - 6/9/2016 4:14:14 AM   
chromdome35

 

Posts: 18
Joined: 7/27/2009
Status: offline 		Thank you

I did not reach out to tech support as the nature of my questions are related to game mechanics and not technical problems.

(in reply to VPaulus)
Post #: 57
RE: Can't post. - 6/9/2016 4:55:43 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		well ask away, if it's hard to post in the open, pm a mod with your question, if game related, just pick a mod in that game in question / section

(in reply to chromdome35)
Post #: 58
RE: Can't post. - 6/9/2016 3:22:28 PM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		If you can post in this forum then you should be able to post in any forum you have access to. Some forums are private for development or betas but public forums all work the same way. If you are able to post your text here then it will work anywhere. If not then let us know the exact text you are trying to post by posting it here and the name of the forum/sun forum you were unable to post to.

If you need tech support you can always just email support@matrixgames.com.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to zakblood)
Post #: 59
RE: Can't post. - 6/11/2016 8:06:29 PM   
goodpoints

 

Posts: 4
Joined: 9/4/2015
Status: offline
quote:

ORIGINAL: aniketos

This is a load of bollocks. I'm trying to fix a problem for my copy of Distant Worlds (Steam version works but the Matrix doesn't ) and I get turned back every time. It's incredibly frustrating to purchase a game and then have an issue and wait for this stupid thing to end. And if it's in place because of ONE person some time ago, it's pretty ridiculous. This policy really needs to be dropped.


Agreed. Especially as most game manuals direct the PAYING CUSTOMER to seek game support on these forums. And now you encourage them to make spam replies to get up to the post count?

Why not just have <10 post users do a captcha before each post? I've never experienced such an absurd policy as this on any other game support forum. Shamefully inept.

(in reply to aniketos)
Post #: 60
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