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Private WiF NetPlay Forum - 2/11/2014 12:50:11 AM   
rogerdubbs


Posts: 28
Joined: 1/30/2014
Status: offline
Is anyone else having difficulty accessing the Private WiF NetPlay Forum? I tried to log on tonight, and the first time I saw someone else there, but couldn't see any of the games. Now I see nobody else and can't access games.

I had previously been able to access and post.

_____________________________

Roger
Post #: 1
RE: Private WiF NetPlay Forum - 2/11/2014 2:27:42 AM   
Cad908

 

Posts: 1333
Joined: 10/9/2009
Status: offline

quote:

ORIGINAL: rogerdubbs

Is anyone else having difficulty accessing the Private WiF NetPlay Forum? I tried to log on tonight, and the first time I saw someone else there, but couldn't see any of the games. Now I see nobody else and can't access games.

I had previously been able to access and post.

I just tried and could not access the seeking opponent database. Assume the forum is down for awhile as it worked earlier today.


(in reply to rogerdubbs)
Post #: 2
RE: Private WiF NetPlay Forum - 2/11/2014 2:41:38 AM   
Shannon V. OKeets

 

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

quote:

ORIGINAL: Cad908


quote:

ORIGINAL: rogerdubbs

Is anyone else having difficulty accessing the Private WiF NetPlay Forum? I tried to log on tonight, and the first time I saw someone else there, but couldn't see any of the games. Now I see nobody else and can't access games.

I had previously been able to access and post.

I just tried and could not access the seeking opponent database. Assume the forum is down for awhile as it worked earlier today.



Same for me.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to Cad908)
Post #: 3
RE: Private WiF NetPlay Forum - 6/3/2016 8:08:17 AM   
Gooseberry

 

Posts: 6
Joined: 10/3/2013
Status: offline
I am having problems connecting to the Netplay forum.
I keep getting the following error:

User name invalid: < 4 or 21+ symbols; illegal symbol (e.g., blank). Unable to access Seeking Opponent database.

I have registered accounts and they have been merged (I can see this under My Account)
I have re-registered my Forum Registration details as well. But still keep getting the same error.

Can anyone help?
Or tell me what I should be looking at to troubleshoot?



Attachment (1)

(in reply to rogerdubbs)
Post #: 4
RE: Private WiF NetPlay Forum - 6/3/2016 7:29:59 PM   
paulderynck


Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline
Look in your World in Flames folder for the file: NetPlayRegistration.txt. It should have one line in it and that line should be your MWIF product code.

Also look for the file: NetPlayReg.txt. It should have four lines in it like this: (there really are no '>' or '<' characters, I just use those to delimit the info)

<your username>
<your current password>
<your email address (the one you gave upon registering)>
<the location you gave>

Possibly that file won't exist yet if you never got on the forum, but if it does, then likely the first two lines are the important ones and you need to make sure your username and password are exact matches to your Matrix username and password including upper or lower case of any letters.

If that doesn't point to the problem then contact Matrix customer support.



_____________________________

Paul

(in reply to Gooseberry)
Post #: 5
RE: Private WiF NetPlay Forum - 6/10/2016 1:05:40 AM   
cfinch

 

Posts: 87
Joined: 6/9/2016
Status: offline
i just registered as cfinch and get the same error. I've checked the file it is ok. I also submitted a ticket but figured maybe someone has had an update that is helpful on this

(in reply to paulderynck)
Post #: 6
RE: Private WiF NetPlay Forum - 6/10/2016 4:44:03 AM   
Gooseberry

 

Posts: 6
Joined: 10/3/2013
Status: offline

quote:

ORIGINAL: paulderynck

Look in your World in Flames folder for the file: NetPlayRegistration.txt. It should have one line in it and that line should be your MWIF product code.

Also look for the file: NetPlayReg.txt. It should have four lines in it like this: (there really are no '>' or '<' characters, I just use those to delimit the info)

<your username>
<your current password>
<your email address (the one you gave upon registering)>
<the location you gave>

Possibly that file won't exist yet if you never got on the forum, but if it does, then likely the first two lines are the important ones and you need to make sure your username and password are exact matches to your Matrix username and password including upper or lower case of any letters.

If that doesn't point to the problem then contact Matrix customer support.



I seem to have got rid of the "User name invalid ..." error by using my Matrix Forum username to login to Netplay, but I still get the "Unable to access Seeking Opponent database" error whenever I select "Seeking Posts" or if I attempt to Submit a "New post".
When I select "Active games" I don't see anything (maybe there is in fact nothing there to see), although it does say "Ready" in the status bar.

My NetPlayRegistration.txt file content is correct (this matches my product reg exactly ,including the dashes '-').
NOTE: I can actually start and play an internet game with a friend of mine.

And the NetPlayReg.txt file content is in the format you suggested as well. (this also appears correct)
Gooseberry
<my Matrix Forum password>
<my Matrix Forum email address>
<my location>

Here are a list of my accounts for the 3 websites.
Website Name UserName
Matrix gooseberri
Matrix Forum Gooseberry
Slitherine gooseberri

The thing to note here is that the Matrix and Slitherine usernames are the same, whilst the Matrix Forum name is different.
Could this be part of the problem?

Can you verify which account I should be using?
And should I be able to see anything in the "Actve games" or "Seeking posts" windows?

(in reply to paulderynck)
Post #: 7
RE: Private WiF NetPlay Forum - 6/10/2016 5:35:50 AM   
paulderynck


Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline
Sorry but these questions are beyond my experience with the forum.

_____________________________

Paul

(in reply to Gooseberry)
Post #: 8
RE: Private WiF NetPlay Forum - 6/11/2016 4:42:09 AM   
Shannon V. OKeets

 

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

quote:

ORIGINAL: Gooseberry


quote:

ORIGINAL: paulderynck

Look in your World in Flames folder for the file: NetPlayRegistration.txt. It should have one line in it and that line should be your MWIF product code.

Also look for the file: NetPlayReg.txt. It should have four lines in it like this: (there really are no '>' or '<' characters, I just use those to delimit the info)

<your username>
<your current password>
<your email address (the one you gave upon registering)>
<the location you gave>

Possibly that file won't exist yet if you never got on the forum, but if it does, then likely the first two lines are the important ones and you need to make sure your username and password are exact matches to your Matrix username and password including upper or lower case of any letters.

If that doesn't point to the problem then contact Matrix customer support.



I seem to have got rid of the "User name invalid ..." error by using my Matrix Forum username to login to Netplay, but I still get the "Unable to access Seeking Opponent database" error whenever I select "Seeking Posts" or if I attempt to Submit a "New post".
When I select "Active games" I don't see anything (maybe there is in fact nothing there to see), although it does say "Ready" in the status bar.

My NetPlayRegistration.txt file content is correct (this matches my product reg exactly ,including the dashes '-').
NOTE: I can actually start and play an internet game with a friend of mine.

And the NetPlayReg.txt file content is in the format you suggested as well. (this also appears correct)
Gooseberry
<my Matrix Forum password>
<my Matrix Forum email address>
<my location>

Here are a list of my accounts for the 3 websites.
Website Name UserName
Matrix gooseberri
Matrix Forum Gooseberry
Slitherine gooseberri

The thing to note here is that the Matrix and Slitherine usernames are the same, whilst the Matrix Forum name is different.
Could this be part of the problem?

Can you verify which account I should be using?
And should I be able to see anything in the "Actve games" or "Seeking posts" windows?

Yeah, the names have to match. I am not sure how to do that though.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to Gooseberry)
Post #: 9
RE: Private WiF NetPlay Forum - 6/11/2016 9:27:03 PM   
jascou

 

Posts: 57
Joined: 2/19/2005
Status: offline

quote:

ORIGINAL: Gooseberry

... I still get the "Unable to access Seeking Opponent database" error whenever I select "Seeking Posts" or if I attempt to Submit a "New post".
When I select "Active games" I don't see anything (maybe there is in fact nothing there to see), although it does say "Ready" in the status bar.


I am having the same issue. My Slitherine, Matrix and Netplay usernames match exactly, so the problem must be elsewhere.

(in reply to Gooseberry)
Post #: 10
RE: Private WiF NetPlay Forum - 6/12/2016 3:18:54 PM   
NicoCL68

 

Posts: 2
Joined: 12/13/2013
Status: offline
Somebody knows if server is working?

I don't get access, as you

(in reply to jascou)
Post #: 11
RE: Private WiF NetPlay Forum - 6/17/2016 4:20:50 AM   
Shannon V. OKeets

 

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

quote:

ORIGINAL: NicoCL68

Somebody knows if server is working?

I don't get access, as you

I just tried to log in now and it worked correctly.

My best guess is that your user names and passwords for MWIF and Slitherine are not the identical.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to NicoCL68)
Post #: 12
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