Matrix Games Forums

Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

problem on win 10

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Scourge of War: Waterloo >> Tech Support >> problem on win 10 Page: [1]
Login
Message << Older Topic   Newer Topic >>
problem on win 10 - 6/12/2016 1:32:35 PM   
2gaulle

 

Posts: 466
Joined: 2/16/2004
From: Montreal
Status: offline
just installed on win 10.

2 major problem.

none of the hot keys works except QWEASD.

so I could't pause the game

No opponent when I launch Sandbox battle

by the way where is the version info? there is nothing in the credit page


< Message edited by 2gaulle -- 6/12/2016 1:39:31 PM >


_____________________________

Post #: 1
RE: problem on win 10 - 6/12/2016 1:48:28 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
have you seen and read this?

http://www.matrixgames.com/forums/tm.asp?m=3876271

(in reply to 2gaulle)
Post #: 2
RE: problem on win 10 - 6/12/2016 1:50:43 PM   
2gaulle

 

Posts: 466
Joined: 2/16/2004
From: Montreal
Status: offline
yes !

_____________________________


(in reply to zakblood)
Post #: 3
RE: problem on win 10 - 6/12/2016 2:04:46 PM   
2gaulle

 

Posts: 466
Joined: 2/16/2004
From: Montreal
Status: offline
but nothing work except graphic

_____________________________


(in reply to 2gaulle)
Post #: 4
RE: problem on win 10 - 6/12/2016 3:04:12 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
steam or site version?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)

(in reply to 2gaulle)
Post #: 5
RE: problem on win 10 - 6/14/2016 1:18:56 PM   
mogami


Posts: 12789
Joined: 8/23/2000
From: You can't get here from there
Status: offline
Hi, I am using windows 10 and most everything works fine. However like the first poster I cannot pause the game. The hotkeys do not work.

_____________________________






I'm not retreating, I'm attacking in a different direction!

(in reply to zakblood)
Post #: 6
RE: problem on win 10 - 6/15/2016 5:32:37 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
ok will run some windows 10 tests today and post results asap





http://www.matrixgames.com/forums/tm.asp?m=4099340

testing on a 360 degree screenshot pan view from a half zoom height with middle details set in settings

Attachment (1)

< Message edited by zakblood -- 6/15/2016 7:11:23 AM >

(in reply to mogami)
Post #: 7
RE: problem on win 10 - 6/15/2016 7:06:33 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
2




Attachment (1)

< Message edited by zakblood -- 6/15/2016 7:08:51 AM >

(in reply to zakblood)
Post #: 8
RE: problem on win 10 - 6/15/2016 7:06:48 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
3




Attachment (1)

< Message edited by zakblood -- 6/15/2016 7:09:07 AM >

(in reply to zakblood)
Post #: 9
RE: problem on win 10 - 6/15/2016 7:07:05 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
4






Attachment (1)

< Message edited by zakblood -- 6/15/2016 7:09:48 AM >

(in reply to zakblood)
Post #: 10
RE: problem on win 10 - 6/15/2016 7:07:46 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
5




Attachment (1)

< Message edited by zakblood -- 6/15/2016 7:10:05 AM >

(in reply to zakblood)
Post #: 11
RE: problem on win 10 - 6/15/2016 7:10:21 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline

quote:

ORIGINAL: Mogami

Hi, I am using windows 10 and most everything works fine. However like the first poster I cannot pause the game. The hotkeys do not work.


steam or site version?

(in reply to mogami)
Post #: 12
RE: problem on win 10 - 6/15/2016 9:38:26 AM   
mogami


Posts: 12789
Joined: 8/23/2000
From: You can't get here from there
Status: offline
Steam

_____________________________






I'm not retreating, I'm attacking in a different direction!

(in reply to zakblood)
Post #: 13
RE: problem on win 10 - 6/15/2016 10:22:23 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
ok re testing steam hot keys, do you have these enabled or disabled?

as mine shown is the correct settings





Attachment (1)

< Message edited by zakblood -- 10/14/2016 6:52:58 AM >

(in reply to mogami)
Post #: 14
RE: problem on win 10 - 6/15/2016 10:23:18 AM   
mitra76

 

Posts: 366
Joined: 5/23/2011
Status: offline
The keyboards.csv file is present in the SOWWL directory under documents?

_____________________________

Visit my wargame blog: http://warforgame.blogspot.it/

(in reply to mogami)
Post #: 15
RE: problem on win 10 - 6/15/2016 10:34:39 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
also on a fresh install of the steam game in windows 10 can't get the game to pause, or any of the hotkeys to work either, will dig a bit deeper and see what's up, so back on test for now until i see or find a solution





yes

but pressing p doesn't pause the game, or any of the other commands like show map etc, direction keys work, and moving the camera etc are all fine

Attachment (1)

< Message edited by zakblood -- 6/15/2016 10:39:52 AM >

(in reply to zakblood)
Post #: 16
RE: problem on win 10 - 6/15/2016 10:47:54 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
coping this file to your doc folder also doesn't work








Attachment (1)

< Message edited by zakblood -- 6/15/2016 10:51:10 AM >

(in reply to zakblood)
Post #: 17
RE: problem on win 10 - 6/15/2016 10:53:18 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
renaming to keyboard.csv on test now





Attachment (1)

< Message edited by zakblood -- 6/15/2016 10:55:40 AM >

(in reply to zakblood)
Post #: 18
RE: problem on win 10 - 6/15/2016 10:55:47 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
all working fine with copying and pasting and renaming key file





please follow guides and confirm everyone if it now also works for you, thanks.

latest steam version on windows 10 test pc used for me

Attachment (1)

< Message edited by zakblood -- 6/15/2016 10:59:11 AM >

(in reply to zakblood)
Post #: 19
RE: problem on win 10 - 6/16/2016 8:05:05 PM   
mogami


Posts: 12789
Joined: 8/23/2000
From: You can't get here from there
Status: offline
Hi, Don't mean to spam but the problem was the steam settings. Unchecked them and now I can pause etc.

_____________________________






I'm not retreating, I'm attacking in a different direction!

(in reply to zakblood)
Post #: 20
RE: problem on win 10 - 6/16/2016 8:07:20 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
good to hear, happy gaming

(in reply to mogami)
Post #: 21
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Scourge of War: Waterloo >> Tech Support >> problem on win 10 Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

1.516