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problem on win 10 - 6/12/2016 1:32:35 PM   
2gaulle

 

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just installed on win 10.

2 major problem.

none of the hot keys works except QWEASD.

so I could't pause the game

No opponent when I launch Sandbox battle

by the way where is the version info? there is nothing in the credit page


< Message edited by 2gaulle -- 6/12/2016 1:39:31 PM >


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RE: problem on win 10 - 6/12/2016 1:48:28 PM   
zakblood


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have you seen and read this?

http://www.matrixgames.com/forums/tm.asp?m=3876271

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RE: problem on win 10 - 6/12/2016 1:50:43 PM   
2gaulle

 

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yes !

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RE: problem on win 10 - 6/12/2016 2:04:46 PM   
2gaulle

 

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but nothing work except graphic

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RE: problem on win 10 - 6/12/2016 3:04:12 PM   
zakblood


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steam or site version?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)

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RE: problem on win 10 - 6/14/2016 1:18:56 PM   
mogami


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Hi, I am using windows 10 and most everything works fine. However like the first poster I cannot pause the game. The hotkeys do not work.

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I'm not retreating, I'm attacking in a different direction!

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RE: problem on win 10 - 6/15/2016 5:32:37 AM   
zakblood


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ok will run some windows 10 tests today and post results asap





http://www.matrixgames.com/forums/tm.asp?m=4099340

testing on a 360 degree screenshot pan view from a half zoom height with middle details set in settings

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< Message edited by zakblood -- 6/15/2016 7:11:23 AM >

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RE: problem on win 10 - 6/15/2016 7:06:33 AM   
zakblood


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2




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< Message edited by zakblood -- 6/15/2016 7:08:51 AM >

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RE: problem on win 10 - 6/15/2016 7:06:48 AM   
zakblood


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< Message edited by zakblood -- 6/15/2016 7:09:07 AM >

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RE: problem on win 10 - 6/15/2016 7:07:05 AM   
zakblood


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< Message edited by zakblood -- 6/15/2016 7:09:48 AM >

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RE: problem on win 10 - 6/15/2016 7:07:46 AM   
zakblood


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5




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< Message edited by zakblood -- 6/15/2016 7:10:05 AM >

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RE: problem on win 10 - 6/15/2016 7:10:21 AM   
zakblood


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quote:

ORIGINAL: Mogami

Hi, I am using windows 10 and most everything works fine. However like the first poster I cannot pause the game. The hotkeys do not work.


steam or site version?

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RE: problem on win 10 - 6/15/2016 9:38:26 AM   
mogami


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Steam

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RE: problem on win 10 - 6/15/2016 10:22:23 AM   
zakblood


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ok re testing steam hot keys, do you have these enabled or disabled?

as mine shown is the correct settings





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< Message edited by zakblood -- 10/14/2016 6:52:58 AM >

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RE: problem on win 10 - 6/15/2016 10:23:18 AM   
mitra76

 

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The keyboards.csv file is present in the SOWWL directory under documents?

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RE: problem on win 10 - 6/15/2016 10:34:39 AM   
zakblood


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also on a fresh install of the steam game in windows 10 can't get the game to pause, or any of the hotkeys to work either, will dig a bit deeper and see what's up, so back on test for now until i see or find a solution





yes

but pressing p doesn't pause the game, or any of the other commands like show map etc, direction keys work, and moving the camera etc are all fine

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< Message edited by zakblood -- 6/15/2016 10:39:52 AM >

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RE: problem on win 10 - 6/15/2016 10:47:54 AM   
zakblood


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coping this file to your doc folder also doesn't work








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< Message edited by zakblood -- 6/15/2016 10:51:10 AM >

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RE: problem on win 10 - 6/15/2016 10:53:18 AM   
zakblood


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renaming to keyboard.csv on test now





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< Message edited by zakblood -- 6/15/2016 10:55:40 AM >

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RE: problem on win 10 - 6/15/2016 10:55:47 AM   
zakblood


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all working fine with copying and pasting and renaming key file





please follow guides and confirm everyone if it now also works for you, thanks.

latest steam version on windows 10 test pc used for me

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< Message edited by zakblood -- 6/15/2016 10:59:11 AM >

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RE: problem on win 10 - 6/16/2016 8:05:05 PM   
mogami


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Hi, Don't mean to spam but the problem was the steam settings. Unchecked them and now I can pause etc.

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I'm not retreating, I'm attacking in a different direction!

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Post #: 20
RE: problem on win 10 - 6/16/2016 8:07:20 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
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good to hear, happy gaming

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Post #: 21
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