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Unable to puchase any games????

 
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Unable to puchase any games???? - 6/20/2016 3:43:48 PM   
Chris21wen

 

Posts: 6249
Joined: 1/17/2002
From: Cottesmore, Rutland
Status: offline 		Say's it all. I click on the 'buy now' button and nothing happens? I've tried different games, logging in, logging out, but nothing.
Post #: 1
RE: Unable to puchase any games???? - 6/20/2016 3:59:26 PM   
Chris21wen

 

Posts: 6249
Joined: 1/17/2002
From: Cottesmore, Rutland
Status: offline 		I've just tried Firefox and it works. The problem seems to be with IE11 but it might be any IE explorer. Further, if you look at the pic the box surrounding the price is in 'White' resulting in, I assume, a type of greyed out. In Firefox the box is green.








Attachment (1)

(in reply to Chris21wen)
Post #: 2
RE: Unable to puchase any games???? - 6/20/2016 4:04:01 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		yes some browsers block almost anything, while others work fine, chrome works well

(in reply to Chris21wen)
Post #: 3
RE: Unable to puchase any games???? - 6/20/2016 5:33:06 PM   
valeryvdr

 

Posts: 58
Joined: 6/27/2012
Status: offline 		I just tried with IE11 (11.420.10586.0) and it worked fine on my PC at least. The buy now button looks off, anyway, first could you try press Ctrl+F5 to reload all cached files for the website?

(in reply to zakblood)
Post #: 4
RE: Unable to puchase any games???? - 6/20/2016 6:02:49 PM   
GaryChildress

 

Posts: 6830
Joined: 7/17/2005
From: The Divided Nations of Earth
Status: offline 		Does the "buy now" button launch a pop up? Maybe that's the problem? I just now tried clicking on the "Buy Now" button (for example) Operation Barbarossa: The Struggle for Russia and nothing happened. (Using IE11)

< Message edited by Gary Childress -- 6/20/2016 6:13:37 PM >

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(in reply to valeryvdr)
Post #: 5
RE: Unable to puchase any games???? - 6/20/2016 8:16:15 PM   
valeryvdr

 

Posts: 58
Joined: 6/27/2012
Status: offline 		It should not lunch a popup, Gary, did you try Ctrl+F5 to see if it makes any difference? Also, any chance any of you guys who experience the problem could send me the source of the page to support@matrixgames.com. Just right click on the page, then View Source, select all/copy/paste into text file, and send it as an attachment. Thanks

(in reply to GaryChildress)
Post #: 6
RE: Unable to puchase any games???? - 6/21/2016 3:21:02 AM   
GaryChildress

 

Posts: 6830
Joined: 7/17/2005
From: The Divided Nations of Earth
Status: offline
quote:

ORIGINAL: valeryvdr

It should not lunch a popup, Gary, did you try Ctrl+F5 to see if it makes any difference? Also, any chance any of you guys who experience the problem could send me the source of the page to support@matrixgames.com. Just right click on the page, then View Source, select all/copy/paste into text file, and send it as an attachment. Thanks


I hit CRTL + F5 and it didn't appear to do anything.

< Message edited by Gary Childress -- 6/21/2016 3:23:44 AM >

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Post #: 7
RE: Unable to puchase any games???? - 6/21/2016 7:13:02 AM   
Chris21wen

 

Posts: 6249
Joined: 1/17/2002
From: Cottesmore, Rutland
Status: offline
quote:

ORIGINAL: valeryvdr

It should not lunch a popup, Gary, did you try Ctrl+F5 to see if it makes any difference? Also, any chance any of you guys who experience the problem could send me the source of the page to support@matrixgames.com. Just right click on the page, then View Source, select all/copy/paste into text file, and send it as an attachment. Thanks


I tried Ctrl-F5 and it also did nothing.

Forgot to post, I sent you the source.

(in reply to valeryvdr)
Post #: 8
RE: Unable to puchase any games???? - 6/22/2016 4:39:15 AM   
valeryvdr

 

Posts: 58
Joined: 6/27/2012
Status: offline 		Thanks guys for sending the source in. I think I found the problem, you must be running the website in the compatibility mode. I have set the meta tag to force the website to display in the enterprise mode, please give it another try. Thanks.

(in reply to Chris21wen)
Post #: 9
RE: Unable to puchase any games???? - 6/22/2016 7:24:34 AM   
Chris21wen

 

Posts: 6249
Joined: 1/17/2002
From: Cottesmore, Rutland
Status: offline
quote:

ORIGINAL: valeryvdr

Thanks guys for sending the source in. I think I found the problem, you must be running the website in the compatibility mode. I have set the meta tag to force the website to display in the enterprise mode, please give it another try. Thanks.



It's working now and I was/am running in compatible mode. I did however try normal but it still did not work. On reflection I might not have close IE and started it again.

(in reply to valeryvdr)
Post #: 10
RE: Unable to puchase any games???? - 6/22/2016 4:55:37 PM   
GaryChildress

 

Posts: 6830
Joined: 7/17/2005
From: The Divided Nations of Earth
Status: offline
quote:

ORIGINAL: valeryvdr

Thanks guys for sending the source in. I think I found the problem, you must be running the website in the compatibility mode. I have set the meta tag to force the website to display in the enterprise mode, please give it another try. Thanks.


Thanks. I tried putting matrix games on the compatibility list because it used to fix a problem I was having with word wrap on forum posts. Unfortunately now, though, word wrap is again not working even though I put it in compatibility mode.

Does anyone know how to fix a problem with word wrap not working on the forum?

_____________________________


(in reply to valeryvdr)
Post #: 11
RE: Unable to puchase any games???? - 6/22/2016 6:57:54 PM   
valeryvdr

 

Posts: 58
Joined: 6/27/2012
Status: offline 		Gary, the word wrap problem you experience, is it in the WYSIWYG editor when you are typing the post or after you post, the post is displayed running off the screen?

(in reply to GaryChildress)
Post #: 12
RE: Unable to puchase any games???? - 6/23/2016 3:30:39 AM   
GaryChildress

 

Posts: 6830
Joined: 7/17/2005
From: The Divided Nations of Earth
Status: offline
quote:

ORIGINAL: valeryvdr

Gary, the word wrap problem you experience, is it in the WYSIWYG editor when you are typing the post or after you post, the post is displayed running off the screen?


It's in the WYSIGYG editor but not once it's posted on screen.

_____________________________


(in reply to valeryvdr)
Post #: 13
RE: Unable to puchase any games???? - 6/23/2016 11:26:04 PM   
BellaDonna


Posts: 19
Joined: 4/5/2016
Status: offline 		some browsers block almost anything

(in reply to GaryChildress)
Post #: 14
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