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I cannot start the game, please help

 
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I cannot start the game, please help - 7/7/2016 7:25:14 AM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		hi guys i cant start the game for week./i bought from steam both command aand inferno...and installed both
by the way i cant star i have error always same error....some help me..
b.r

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< Message edited by emsoy -- 7/7/2016 7:34:16 AM >
Post #: 1
RE: I cannot start the game, please help - 7/7/2016 7:35:19 AM   
ComDev

 

Posts: 5735
Joined: 5/12/2006
Status: offline 		Thanks for the screenshot

Does this happen for all scenarios?

Can you go to the directory where you have Command installed, and check if you can see the following files:
<Command directory>\DB\DB3K_445.db3
<Command directory>\DB\CWDB_445.db3

In <Command directory>\Scenarios\Standalone Scenarios there is a file named 'Advanced ASW Exercise, 1979.scen'. What is the date of this file?

What language setup do you have on your computer?

Can you post the scenario that you tried to load, above.

Thanks!

_____________________________



Developer "Command: Modern Air/Naval Operations" project!

(in reply to shahin1058)
Post #: 2
RE: I cannot start the game, please help - 7/7/2016 9:04:43 AM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		hi yup fpor alll scenario for all

(in reply to ComDev)
Post #: 3
RE: I cannot start the game, please help - 7/7/2016 9:13:10 AM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		i ahve this problem with all mision alll campign allll..... i cant send all images very nice forum rules gg...i need help guys i pay for this money and i cant play...mmmmmm wtf

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(in reply to shahin1058)
Post #: 4
RE: I cannot start the game, please help - 7/7/2016 9:24:18 AM   
ComDev

 

Posts: 5735
Joined: 5/12/2006
Status: offline 		Yeah you may have to post one message for each screenshot

The dates on the files look weird. Have you moved the files after Steam installed them? The game looks for the files including database files in very specific folders relative to the installation directory.

I also noticed that the install dir is F:\ which isn't standard.

What about the database files I asked above over?

And language setup?



_____________________________



Developer "Command: Modern Air/Naval Operations" project!

(in reply to shahin1058)
Post #: 5
RE: I cannot start the game, please help - 7/8/2016 12:33:37 AM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		HI NO N MOVEMNET NOTHING..I bought from steam and downloaded by steam...and that all...lang english

(in reply to ComDev)
Post #: 6
RE: I cannot start the game, please help - 7/8/2016 12:50:43 AM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		Could it be the upgrade order? Are there upgrades that need to be done to the base game before 1.11 is applied?

(in reply to shahin1058)
Post #: 7
RE: I cannot start the game, please help - 7/8/2016 8:58:16 AM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		hi dude...what do u mean?..u know i bought the game 6 days ago...and i cant play it..always error..i dont what i have to do now

(in reply to thewood1)
Post #: 8
RE: I cannot start the game, please help - 7/8/2016 11:35:45 AM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		Nevermind...go help yourself.

(in reply to shahin1058)
Post #: 9
RE: I cannot start the game, please help - 7/8/2016 11:45:30 AM   
michaelm75au


Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline 		have you tried to delete the game. And then just install again with any updates.

_____________________________

Michael

(in reply to shahin1058)
Post #: 10
RE: I cannot start the game, please help - 7/8/2016 11:46:37 AM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		UNINSTALL FROM STEAM?AND AGAIN DOWNLOAD FROM STEAM..NO..ITS LAST HELP?OH THNX

(in reply to michaelm75au)
Post #: 11
RE: I cannot start the game, please help - 7/8/2016 12:14:05 PM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		Guys, don't bother. This guy is just trying to make some weird point.

(in reply to shahin1058)
Post #: 12
RE: I cannot start the game, please help - 7/8/2016 2:44:04 PM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		WHAT are u talking about? i have problem to start this game for 2 days and no one knows how to solve it....are u ok?

(in reply to thewood1)
Post #: 13
RE: I cannot start the game, please help - 7/8/2016 4:28:29 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		Please verify the integrity of the game cache:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

(in reply to shahin1058)
Post #: 14
RE: I cannot start the game, please help - 7/8/2016 4:29:21 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline
quote:

ORIGINAL: shahin1058

WHAT are u talking about? i have problem to start this game for 2 days and no one knows how to solve it....are u ok?


your messages are really hard to understand.

Have you deleted and reinstalled the game?

Mike

_____________________________


(in reply to shahin1058)
Post #: 15
RE: I cannot start the game, please help - 7/11/2016 9:29:51 AM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		hi dude
i did it unisntall the game and aganin install but error there..yup i varified the game but still have that problem....one week now

(in reply to mikmykWS)
Post #: 16
RE: I cannot start the game, please help - 7/11/2016 10:40:21 AM   
michaelm75au


Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline 		When you start up command and before you try loading any scenario, does it load the map as in this picture





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Michael

(in reply to shahin1058)
Post #: 17
RE: I cannot start the game, please help - 7/11/2016 10:42:07 AM   
michaelm75au


Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline 		Plus you should post the output of directx diag to see if your build can support the game.

_____________________________

Michael

(in reply to michaelm75au)
Post #: 18
RE: I cannot start the game, please help - 7/11/2016 10:52:55 AM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		hi sir
i dont have that background any way..blacnk white background cheq attachment please

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(in reply to michaelm75au)
Post #: 19
RE: I cannot start the game, please help - 7/11/2016 10:58:59 AM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		hi dude
u can see my dxdiag now maybe help i dont know what can i do..

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(in reply to shahin1058)
Post #: 20
RE: I cannot start the game, please help - 7/11/2016 3:31:19 PM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		hi sir
i dont know why i dont have the earth back ground and ..so can u help me more please thnx

(in reply to michaelm75au)
Post #: 21
RE: I cannot start the game, please help - 7/11/2016 6:45:29 PM   
wqc12345


Posts: 250
Joined: 12/7/2015
From: San Francisco, CA
Status: offline 		what version of windows are you running? and is it a foreign character version of windows of XP?, if you're using XP? Also, what kind of computer are you running this on? A Laptop? or a Desktop?

(in reply to shahin1058)
Post #: 22
RE: I cannot start the game, please help - 7/11/2016 7:36:03 PM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		hi its beast pc i run alots of heavy game vry easy//win7 64 bit

(in reply to wqc12345)
Post #: 23
RE: I cannot start the game, please help - 7/11/2016 7:42:31 PM   
wqc12345


Posts: 250
Joined: 12/7/2015
From: San Francisco, CA
Status: offline 		ok, what error are you getting exactly? can you take a picture of it? and are you running the game from Steam? or via desktop shortcut?

(in reply to shahin1058)
Post #: 24
RE: I cannot start the game, please help - 7/11/2016 8:20:30 PM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		hi
cheq it our also u can cheq the others images on top

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(in reply to wqc12345)
Post #: 25
RE: I cannot start the game, please help - 7/11/2016 10:26:08 PM   
wqc12345


Posts: 250
Joined: 12/7/2015
From: San Francisco, CA
Status: offline 		Thanks.. can you tell me what video card you are using? and if the the video card has a control panel? like Nvida? or AMD? Also, do you have directx installed on the machine? Here is the link to download it: https://www.microsoft.com/en-us/download/details.aspx?id=35&nowin10. Make sure this installs correctly.

One thing you can do is the following:

1) Go to this directory C:\Program Files (x86)\Steam\steamapps\common\Command Modern Air Naval Operations\_CommonRedist
2) Make sure you install each of the items in this directory DOTNET, DirectX and C++ Redist.
3) Restart your machine
4) Try again to start the game

Also, if you have a weird video card, it may need updated drivers.. not sure? But maybe you can answer above.

(in reply to shahin1058)
Post #: 26
RE: I cannot start the game, please help - 7/11/2016 11:16:27 PM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		hi dude
my graphic 970 g1 gaming oc.nvidia and updated

(in reply to wqc12345)
Post #: 27
RE: I cannot start the game, please help - 7/11/2016 11:55:04 PM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		I think this is a version/update issue. Good luck anyone trying to explain it to him though.

(in reply to shahin1058)
Post #: 28
RE: I cannot start the game, please help - 7/12/2016 12:49:54 AM   
wqc12345


Posts: 250
Joined: 12/7/2015
From: San Francisco, CA
Status: offline 		Ok. Did you do the things I suggested? Did that work?

(in reply to thewood1)
Post #: 29
RE: I cannot start the game, please help - 7/12/2016 6:30:23 AM   
shahin1058

 

Posts: 27
Joined: 7/5/2016
Status: offline 		dear sir
i bought both inferno and naval command woty i bought both.thnx for ur help

(in reply to thewood1)
Post #: 30
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