Campaign stuck - empty map

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All Forums >> [New Releases from Matrix Games] >> Order of Battle : World War II >> Tech Support >> Campaign stuck - empty map

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Campaign stuck - empty map - 7/20/2016 9:05:11 PM

slbm

Posts: 9
Joined: 3/4/2007
Status: offline

Today, less than an hour ago, I was playing my US Pacific campaign. I have successfully completed the Philippine Sea mission, and then was about to start the Leyte Gulf. I chose the upgrade (Advanced Aeronautics), and started loading new mission. Then the game froze (but did not create any log files). After restart, I noticed three things.
First - the game greeted me with the most basic tutorial messages as if I had never played it.
Second - Winter War campaign was now active (for sure it had not been earlier).
And third - upon load of my campaign save I got an empty campaign map without anything on it. No pins, no briefings, no anything.

I reloaded earlier "turn end" auto save. AI played its last round, then there was the mission end window, I clicked exit and then again a blank map.
I reloaded even earlier "auto save" before my last turn. I re-played my last turn, let the AI play its last turn, and again no luck.
I verified all the game files with Steam, and repeated all of the above. Still no luck.
Attached campaign save game, and both auto saves, as well as DX diag and screenshot of the problem. Game version is 2.6.7b.
I've never had any problems with the game before, except very occasional crashes when alt-tabbing out of it.

Attachment (1)

Post #: 1

RE: Campaign stuck - empty map - 7/21/2016 2:20:54 AM

norvandave

Posts: 85
Joined: 2/24/2004
From: Vancouver, BC, Canada
Status: offline

I am having the exact same problem. No way to play the next scenario in the Marines campaign after the latest patch was applied today.

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First there is a mountain, then there is no mountain, then there is.

(in reply to slbm)

Post #: 2

RE: Campaign stuck - empty map - 7/21/2016 10:03:10 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Are you playing the Steam version?

(in reply to norvandave)

Post #: 3

RE: Campaign stuck - empty map - 7/21/2016 10:06:14 AM

Shards

Posts: 72
Joined: 8/25/2015
Status: offline

Also, thanks for uploading the files, I've forwarded them on to The Artistocrats to investigate

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Post #: 4

RE: Campaign stuck - empty map - 7/21/2016 10:10:46 AM

Shards

Posts: 72
Joined: 8/25/2015
Status: offline

Hi, thanks for your files! There's an issue with compatibility with some save games that we've found from them. We'll put out a hotfix asap

Thanks

(in reply to Shards)

Post #: 5

RE: Campaign stuck - empty map - 7/21/2016 10:16:37 AM

Lukas

Posts: 354
Joined: 5/31/2010
Status: offline

Can you install this hotfix and see if it solves the problem?

https://www.dropbox.com/s/m34yefdlr93g03a/OoB-Hotfix-2.6.7c.zip?dl=0

For the Steam version: Make sure it points to the correct installation folder if you did not use the default one (<PROGRAMFILES>\Steam\steamapps\common\Order of Battle Pacific\)

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Post #: 6

RE: Campaign stuck - empty map - 7/21/2016 12:43:40 PM

slbm

Posts: 9
Joined: 3/4/2007
Status: offline

Thanks for the quick reaction. I will check in the evening (CET) and let you know. And yes, it is Steam version.

(in reply to Lukas)

Post #: 7

RE: Campaign stuck - empty map - 7/21/2016 2:18:11 PM

Shards

Posts: 72
Joined: 8/25/2015
Status: offline

Hi,

Hotfix is now live on Steam. Will be available for Slitherine/Matrix soon!

(in reply to slbm)

Post #: 8

RE: Campaign stuck - empty map - 7/21/2016 4:17:53 PM

slbm

Posts: 9
Joined: 3/4/2007
Status: offline

OK, I'm back home, my Steam downloaded the update and the save works again, I successfully started the next mission.
Thanks for the quick reaction & keep up the great work! Cheers!

(in reply to Shards)

Post #: 9

RE: Campaign stuck - empty map - 7/22/2016 7:00:09 AM

norvandave

Posts: 85
Joined: 2/24/2004
From: Vancouver, BC, Canada
Status: offline

It's working for me now. Thanks for fixing. I was using Steam too.

_____________________________

First there is a mountain, then there is no mountain, then there is.

(in reply to slbm)

Post #: 10

RE: Campaign stuck - empty map - 7/24/2016 4:48:12 PM

Dave1368

Posts: 3
Joined: 4/23/2016
Status: offline

I have the same problem after completing Okinawa. I get a blank campaign screen and no new scenario. I believe the next scenario is Tokyo. Will this also be fixed in the next Matrix/Slitherine fix? I am not using Steam release.

(in reply to norvandave)

Post #: 11