Log In Failure: Error 99

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the West >> Tech Support >> Log In Failure: Error 99

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nelmsm1

Posts: 1041
Joined: 1/21/2002
From: Texas
Status: offline

Keep getting this while trying to log into the server. Any idea what this is? My internet connection is good and nothing has changed with my log in.

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Post #: 1

RE: Log In Failure: Error 99 - 7/30/2016 7:04:22 AM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

Since it happens with other games as well (http://www.matrixgames.com/forums/tm.asp?m=4125834), it might be a server issue.

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Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to nelmsm1)

Post #: 2

RE: Log In Failure: Error 99 - 7/30/2016 7:50:39 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

server is down atm

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(in reply to Helpless)

Post #: 3

RE: Log In Failure: Error 99 - 7/30/2016 11:09:41 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

back up and running now

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Post #: 4

RE: Log In Failure: Error 99 - 11/12/2016 9:54:07 AM

chrispanton

Posts: 15
Joined: 4/21/2008
Status: offline

Getting this same error 99 trying to log in now. Are there problems again?

(in reply to zakblood)

Post #: 5

RE: Log In Failure: Error 99 - 11/12/2016 10:00:58 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

none that i know of atm, will check and see and reply asap

(in reply to chrispanton)

Post #: 6

RE: Log In Failure: Error 99 - 11/12/2016 10:12:03 AM

chrispanton

Posts: 15
Joined: 4/21/2008
Status: offline

Thanks Zakblood. I am getting the same error 99 if try log into WITE too. But its not clear what this error means... :) could only find this thread as a mention

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Post #: 7

RE: Log In Failure: Error 99 - 11/12/2016 10:21:54 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

try manually adding your user name and password just in case, the copy paste may have took in another letter or something

< Message edited by zakblood -- 11/12/2016 10:39:17 AM >

(in reply to chrispanton)

Post #: 8

RE: Log In Failure: Error 99 - 11/12/2016 10:48:03 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

it's working on mine, then again i don't play online, and i have a beta release so it gives me a message about a new version is out before it will let me login and fully check, as i'm on a later version anyway, i don't want it do downgrade my version but yes for me it's working, so double check firewall settings have permissions and have been given, patch status and also user name and password is correct and retry

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< Message edited by zakblood -- 11/12/2016 10:49:34 AM >

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Post #: 9

RE: Log In Failure: Error 99 - 11/12/2016 10:55:00 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

yes it's been confirmed working

as of yet, no other user reporting any errors, steam of forums i'm sorry to say, so no problems at this end, that's not to say you don't have an issue at your's or a local loop issue etc

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< Message edited by zakblood -- 11/12/2016 11:00:18 AM >

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Post #: 10

RE: Log In Failure: Error 99 - 11/14/2016 12:21:16 PM

chrispanton

Posts: 15
Joined: 4/21/2008
Status: offline

After much digging about got this to work when I used my 4G phone as a hub giving a few clues that this 99 error could be about timing out the connection. I've noticed recently a few more instances of the ERR connection timeout in windows 10, but not enough to worry me until now. I made a few changing to the DNS server of my wifi connection and this works now. Hopefully this helps if somebody else gets this vague error :)

(in reply to zakblood)

Post #: 11

RE: Log In Failure: Error 99 - 11/14/2016 12:39:32 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

glad your sorted, happy gaming

(in reply to chrispanton)

Post #: 12