Matrix Games Forums

Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

downloaded on steam today

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> downloaded on steam today Page: [1]
Login
Message << Older Topic   Newer Topic >>
downloaded on steam today - 6/28/2016 11:26:30 PM   
darthsmaul

 

Posts: 93
Joined: 12/9/2006
Status: offline
mine says "WarinTheEast Application has stopped working. A problem caused the program to stop working correctly Windows will close the program and notify you if a solution is available." I then close it and that it is. Its when I hit play, that is all the further I get,

someone from Slitherine said to change video folder to _video but that didn't help, I also noticed after that when I looked in the dat folder it had 2 folders now video and _video and I know I changed the name I didn't create a 2nd one, anyway, doesn't let me event get to the videos, I assume it is crashing during the 2 videos for matrix or 2x3 but Im not sure

I have also uninstalled it and then downloaded and installed it on steam again, any help would be appreciated, steam forms seem dead so far.

I also updated all my drivers to make sure.
Post #: 1
RE: downloaded on steam today - 6/29/2016 6:25:32 PM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline
What's your Operating system ?
What's the installation folder of your game?
Please save a dxdiag report file and upload it here as attachment.
If renaming both video and sound folders does not help please try right-clicking on the game executable "WarInTheEast.exe" and choosing "Run as Administrator". The Administrator thing might help if done at least once.

(in reply to darthsmaul)
Post #: 2
RE: downloaded on steam today - 6/29/2016 9:15:28 PM   
darthsmaul

 

Posts: 93
Joined: 12/9/2006
Status: offline
Windows 10 home edition 64 bit

C:\Program Files (x86)\Steam\steamapps\common\Gary Grigsby's War in the East

Just tried the WarInTheEast.exe run as admin and same thing occurs.

Anti virus and firewall exclude the game.
I've tried running steam as admin.
I've even tried running the compatibility on the exe file.

How do I attach a file on the forum?

(in reply to Denniss)
Post #: 3
RE: downloaded on steam today - 6/29/2016 9:16:49 PM   
darthsmaul

 

Posts: 93
Joined: 12/9/2006
Status: offline
pm'd you the attachment.

(in reply to darthsmaul)
Post #: 4
RE: downloaded on steam today - 6/29/2016 10:48:14 PM   
morvael


Posts: 11762
Joined: 9/8/2006
From: Poland
Status: offline
I think it's best to add another Steam folder outside of Program Files and install the game there. It was never compatible with newer Windows policy of not writing to the game's installation directory, but to a separate directory in user's profile directory.

(in reply to darthsmaul)
Post #: 5
RE: downloaded on steam today - 6/29/2016 10:54:17 PM   
darthsmaul

 

Posts: 93
Joined: 12/9/2006
Status: offline
Ill have to do that tomorrow, my young techy friend is gone for the day, and Im not sure how to do that, thanks for the info.

(in reply to morvael)
Post #: 6
RE: downloaded on steam today - 6/30/2016 3:10:23 PM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline
Notebook with switching Intel/Nvidia gfx.
This may be a problem with either of the two gfx, Intel is known for somewhat buggy drivers. Nvidia Control panel should have an option to force high performance graphics for selected executables so try to enforce it for WarInTheEast.exe
If that works you could try the opposite setting so nvidia is not used for WitE.

(in reply to darthsmaul)
Post #: 7
RE: downloaded on steam today - 6/30/2016 5:44:26 PM   
darthsmaul

 

Posts: 93
Joined: 12/9/2006
Status: offline
Thanks for the info guys, but neither of those worked. Help desk sent me an update so Ill check on that.

(in reply to Denniss)
Post #: 8
RE: downloaded on steam today - 7/11/2016 2:37:46 PM   
morvael


Posts: 11762
Joined: 9/8/2006
From: Poland
Status: offline
Maybe you're affected by this?

http://www.matrixgames.com/forums/tm.asp?m=4111353

Try to install DirectX redistributable and try to run the game outside Steam.

(in reply to darthsmaul)
Post #: 9
RE: downloaded on steam today - 7/26/2016 4:22:19 PM   
darthsmaul

 

Posts: 93
Joined: 12/9/2006
Status: offline
I can get it to work on Windows seven but I get this question when I do:

The application warintheeast has made an attempt to load ffdshow this dialogue is shown because this application is not listed in the ffdshow whitelist or blacklist. your choice will be applies to both audio and video if both are used

then I select dont use ffdshow (just this once) and then it runs fine. Thoughts So I can get this to work on my new computer?


(in reply to morvael)
Post #: 10
RE: downloaded on steam today - 7/26/2016 11:31:00 PM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline
ffdshow is an Audio/Video Codec used to play audio/video files. Something related to ffdshow just asks for confirmation to enable ffdshow for any A/V file used by WitE.
AFAIR Ffdshow is not a standard component of any windows curently available, it's most often part of some codec packs.

(in reply to darthsmaul)
Post #: 11
RE: downloaded on steam today - 7/27/2016 8:33:53 PM   
darthsmaul

 

Posts: 93
Joined: 12/9/2006
Status: offline
Is it somethihng I can download and install or would that be a mess?

(in reply to Denniss)
Post #: 12
RE: downloaded on steam today - 8/17/2016 6:29:27 PM   
darthsmaul

 

Posts: 93
Joined: 12/9/2006
Status: offline
is the codec pack something I can download and install? actually I got an nvidia update yesterday so for the fun of it I tried it and it worked, played it yesterday, went to start it again today and the same issue, says the app stopped working, wont let me play.

(in reply to darthsmaul)
Post #: 13
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> downloaded on steam today Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.750