[ADJUSTMENTS MADE v1.11 SR5] Crash

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> [ADJUSTMENTS MADE v1.11 SR5] Crash

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[ADJUSTMENTS MADE v1.11 SR5] Crash - 8/28/2016 5:08:59 PM

SeaQueen

Posts: 1451
Joined: 4/14/2007
From: Washington D.C.
Status: offline

I get the "Command has stopped working" message when I click on the BLUE surface vessels after loading this scenario.

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< Message edited by emsoy -- 9/2/2016 3:53:41 PM >

Post #: 1

RE: Crash - 8/29/2016 12:34:30 PM

michaelm75au

Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline

Which vessels in particular as I can click on the Blue side okay?

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Michael

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Post #: 2

RE: Crash - 8/29/2016 2:56:32 PM

thewood1

Posts: 6529
Joined: 11/27/2005
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I suspect a db mismatch of some kind.

(in reply to michaelm75au)

Post #: 3

RE: Crash - 8/29/2016 6:08:17 PM

SeaQueen

Posts: 1451
Joined: 4/14/2007
From: Washington D.C.
Status: offline

It's random. Sometimes one vessel can be clicked on fine. Other times it's info flickers on the right panel and then I get the error.

quote:

ORIGINAL: michaelm

Which vessels in particular as I can click on the Blue side okay?

(in reply to michaelm75au)

Post #: 4

RE: Crash - 8/29/2016 6:14:50 PM

Petrosa

Posts: 5
Joined: 3/26/2011
Status: offline

I had the same issue. Possibly graphic card related. Try to set up DPI at 100% (Update your graphic card drivers and make sure you have Command 1.11 SP4). Restart your computer. This solved my problem and then I could set DPI at 125% no problem. I hope this helps

Petros

(in reply to SeaQueen)

Post #: 5

RE: Crash - 8/30/2016 6:23:15 AM

ComDev

Posts: 5735
Joined: 5/12/2006
Status: offline

Could you go to the Options menu and enable Detailed Debug Logging. And then restart the game? When the game crashes, close it, and send us the Exceptions log file from the \Command\Logs directory.

Thanks!

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Developer "Command: Modern Air/Naval Operations" project!

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Post #: 6

RE: Crash - 8/30/2016 2:48:47 PM

SeaQueen

Posts: 1451
Joined: 4/14/2007
From: Washington D.C.
Status: offline

Will do. I suspect it may have something to do with the graphics. It seems to behave fine while my laptop is connected to a big monitor, but when I disconnect it gets flaky.

quote:

ORIGINAL: emsoy

Could you go to the Options menu and enable Detailed Debug Logging. And then restart the game? When the game crashes, close it, and send us the Exceptions log file from the \Command\Logs directory.

Thanks!

(in reply to ComDev)

Post #: 7

RE: Crash - 8/31/2016 1:32:26 AM

SeaQueen

Posts: 1451
Joined: 4/14/2007
From: Washington D.C.
Status: offline

Here you go! Exceptions.log

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(in reply to ComDev)

Post #: 8

RE: Crash - 8/31/2016 6:57:29 AM

ComDev

Posts: 5735
Joined: 5/12/2006
Status: offline

Thanks! Digging into...

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Developer "Command: Modern Air/Naval Operations" project!

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Post #: 9

RE: Crash - 9/2/2016 3:52:40 PM

ComDev

Posts: 5735
Joined: 5/12/2006
Status: offline

Have made some adjustments related to this. Could you try the exact same thing as soon as v1.11 SR5 is out?

Thanks!

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Developer "Command: Modern Air/Naval Operations" project!

(in reply to ComDev)

Post #: 10

RE: Crash - 9/3/2016 6:54:49 PM

Dimitris

Posts: 13282
Joined: 7/31/2005
Status: offline

Hi all,

Everyone who has crash issues with B839.7, please give this experimental build a try: https://drive.google.com/file/d/0B205vpZC1pGmdG9wWU9xNkN6cjg/view?usp=sharing

(Simply unzip the Command.exe file to your CMANO installation folder. This will overwrite the existing exe, so be sure to backup/rename it first!)

This is an attempt to fix the crash problem that appears to be related with the Windows 10 "Redstone" major update (hence the title).

Please try this and let us know if this resolves (or not) your crash issues.

Thanks!

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