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Problem starting SR6 with Windows 10

 
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Problem starting SR6 with Windows 10 - 11/3/2016 11:50:11 AM   
Ginetto

 

Posts: 170
Joined: 10/17/2013
Status: offline 		I downloaded and installed the latest CMANO update, SR6, on both my Windows XP and Windows 10 machines. With Windows XP there was no problem and the game runs well.
Instead on the Windows 10 computer (with the latest Microsoft updates installed) after clicking on the game icon and getting the picture of the DD launching a missile, the following message is displayed:
Failed to load Lua! Error: Unable to load DLL "lua52": The specified module could not be found: (Exception from HRESULT 0x8007007E)".
I tried downloading and reinstalling twice, to no avail.
HELP!

_____________________________

Gino
Post #: 1
RE: Problem starting SR6 with Windows 10 - 11/3/2016 12:01:05 PM   
ojms


Posts: 230
Joined: 9/16/2014
Status: offline 		Can you check in your command folder to see is the lua52.dll is there?

(in reply to Ginetto)
Post #: 2
RE: Problem starting SR6 with Windows 10 - 11/3/2016 1:01:23 PM   
Ginetto

 

Posts: 170
Joined: 10/17/2013
Status: offline 		Yes it is, from 13 November 2013.

_____________________________

Gino

(in reply to ojms)
Post #: 3
RE: Problem starting SR6 with Windows 10 - 11/3/2016 1:24:04 PM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		Do you have more than one Command directory?

(in reply to Ginetto)
Post #: 4
RE: Problem starting SR6 with Windows 10 - 11/3/2016 2:34:39 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Ginetto it might be something with that file.

I've zipped and attached mine to this post. Go ahead and unzip to your Commmand root directory, say use to the replace and let us know if it fixes your issue.

Thanks!

Mike

Attachment (1)

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(in reply to thewood1)
Post #: 5
RE: Problem starting SR6 with Windows 10 - 11/3/2016 2:47:46 PM   
Ginetto

 

Posts: 170
Joined: 10/17/2013
Status: offline 		Yes. I have Wargame of the Year and the normal CMANO. I only use this last one in which all the updates etc. have been downloaded and installed. Both have the Lua52 dll file.

_____________________________

Gino

(in reply to thewood1)
Post #: 6
RE: Problem starting SR6 with Windows 10 - 11/3/2016 2:52:52 PM   
Ginetto

 

Posts: 170
Joined: 10/17/2013
Status: offline 		Mike, thanks. I tried but it gives me the same error message.

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Gino

(in reply to mikmykWS)
Post #: 7
RE: Problem starting SR6 with Windows 10 - 11/3/2016 3:35:04 PM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		I think you are taking a risk with two directories. I would uninstall and reinstall into one. The default directory gets switched around sometimes in my experience. Also, if you are using betas, it can get a little screwy with directories. Not sure it will help this problem...just some advice.

(in reply to Ginetto)
Post #: 8
RE: Problem starting SR6 with Windows 10 - 11/3/2016 3:58:36 PM   
Ginetto

 

Posts: 170
Joined: 10/17/2013
Status: offline 		I uninstalled the wargame of the year but the problem persists.

_____________________________

Gino

(in reply to thewood1)
Post #: 9
RE: Problem starting SR6 with Windows 10 - 11/3/2016 6:14:42 PM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		What I am saying is uninstall both. I suspect you have updates scattered across both directories. Uninstall both and reinstall and make sure it goes to one directory.

(in reply to Ginetto)
Post #: 10
RE: Problem starting SR6 with Windows 10 - 11/3/2016 9:08:28 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		Check this post on how to perform a clean install:

http://www.matrixgames.com/forums/fb.asp?m=4165745

(in reply to thewood1)
Post #: 11
RE: Problem starting SR6 with Windows 10 - 11/5/2016 10:05:46 AM   
Ginetto

 

Posts: 170
Joined: 10/17/2013
Status: offline 		After a frustrating two days, the game runs again. The solution was VPaulus's. Huge thank you VonP.

Mikmyk, I've noticed a persistent antipathy between some Matrix Games products and Windows 10, a situation which doesn't exist, instead, with Windows XP.
Is there any chance that MG put together a few heads to come up with a general solution?
I'm probably being naïve. Software development is not my area of competence. But it would be a big help.

_____________________________

Gino

(in reply to VPaulus)
Post #: 12
RE: Problem starting SR6 with Windows 10 - 11/5/2016 10:21:53 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		windows 10 imo is the best gaming platform yet, but as most issues come from upgrades from a previous version of windows or missing pre requites files, it can be frustrating to say the lease, imo and i say my opinion only mind you,... one way round this would be to make all the updates include pre requites as well so each time it updates, it also re install all the files needed, but most would say that's maybe overkill and add's to the download size, plus for those who install to a none default location it may not help either

(in reply to Ginetto)
Post #: 13
RE: Problem starting SR6 with Windows 10 - 11/5/2016 11:14:48 AM   
Ginetto

 

Posts: 170
Joined: 10/17/2013
Status: offline 		I don't get it. In my case I have two computers. One runs on Windows XP since its "birth". The other on Windows 10, also since the very beginning. I installed the same games on both. When Matrix offers updates, the Windows XP machine accepts them without a murmur and everyone is happy. The Windows 10 computer, instead, more often than not will come up with all sorts of unintelligible error messages and make me waste a couple days to find a solution, including, as in this last instance, complete uninstall, fiddling with the registry and complete reinstall plus re-update.

_____________________________

Gino

(in reply to zakblood)
Post #: 14
RE: Problem starting SR6 with Windows 10 - 11/5/2016 1:01:39 PM   
FrancescoT58

 

Posts: 12
Joined: 6/27/2014
Status: offline 		hi all,
wasn't this an issue where the visual c++ x86 redistributable was not installed on the computer?
Francesco

(in reply to Ginetto)
Post #: 15
RE: Problem starting SR6 with Windows 10 - 11/5/2016 1:16:04 PM   
Ginetto

 

Posts: 170
Joined: 10/17/2013
Status: offline 		No. It was installed. I checked.

_____________________________

Gino

(in reply to FrancescoT58)
Post #: 16
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