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Store not working? - 11/27/2016 7:57:49 PM

USSLockwood

Posts: 543
Joined: 8/16/2002
Status: offline

Can't order any games...must...give...matrix...money...uhh...

_____________________________

Dave
San Diego
Home of the World's Busiest Radar Approach Control

Post #: 1

RE: Store not working? - 11/27/2016 8:11:29 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

what's the error message you received?

sorry about this

(in reply to USSLockwood)

Post #: 2

RE: Store not working? - 11/27/2016 8:42:53 PM

USSLockwood

Posts: 543
Joined: 8/16/2002
Status: offline

No error message at all. Paypal link does not do anything.

_____________________________

Dave
San Diego
Home of the World's Busiest Radar Approach Control

(in reply to zakblood)

Post #: 3

RE: Store not working? - 11/27/2016 10:04:11 PM

demyansk

Posts: 2840
Joined: 2/20/2008
Status: offline

Something going on with PayPal, try a credit card and watch it work

(in reply to USSLockwood)

Post #: 4

RE: Store not working? - 11/27/2016 10:10:45 PM

Zerosen4281857

Posts: 22
Joined: 8/29/2015
Status: offline

I was trying to purchase "Strategic Command" with the boxed version option. When I went with the download only version,
it worked.

(in reply to demyansk)

Post #: 5

RE: Store not working? - 11/28/2016 2:16:40 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

for anyone who is still having these issue, please send a message to support, who maybe able to help you with your purchases

http://www.matrixgames.com/support/

just comment on what your issue is and with what service etc CC or PayPal etc, your forum name etc and what product you were trying and failed to buy, thanks

Post #: 6

RE: Store not working? - 11/28/2016 2:30:00 PM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

Sorry you are having problems guys. We're looking in to it but it seems to be in the link between Bluesnap and PayPal so its not something we can dig in to and have to pass on to 3rd parties.

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Iain McNeil
Director
Matrix Games

(in reply to zakblood)

Post #: 7

RE: Store not working? - 11/28/2016 7:14:58 PM

USSLockwood

Posts: 543
Joined: 8/16/2002
Status: offline

I wanted to purchase the boxed version but had to settle for the download
only, since that was the only link that worked. Is it possible to up-
grade?

_____________________________

Dave
San Diego
Home of the World's Busiest Radar Approach Control

(in reply to IainMcNeil)

Post #: 8

RE: Store not working? - 11/28/2016 8:27:23 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

You can buy the book here:
http://www.matrixgames.com/store/boxedupgrade.asp

(in reply to USSLockwood)

Post #: 9