Speculative exchange rates ?

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Speculative exchange rates ? - 12/18/2016 5:18:24 PM

Franciscus

Posts: 809
Joined: 12/22/2010
From: Portugal
Status: offline

Hi.

I do not understand the exchange rates used by Matrix store.

For sure, the dollar is rising, but the current (as today) official conversion rate for euro is 1$ = 0,957�

Why have suddenly the prices of games become more expensive in euros ?

For example in the current sale , WipT:AE is sold at 39,99$, but now costs 40,99� to european customers.

That is an exchange rate of 1,025 instead of the official 0,957 rate. In other words, a 7% margin, hard to explain...

Regards

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Former AJE team member

Post #: 1

RE: Speculative exchange rates ? - 12/18/2016 6:10:14 PM

ClipSolo

Posts: 17
Joined: 12/7/2016
Status: offline

I was wondering about the same thing.

Could someone really explain what's going on? I know this seems to be he case all over the place (euro is usd or more even..), but a bit of an explanation would ease the minds of the peeps.

(in reply to Franciscus)

Post #: 2

RE: Speculative exchange rates ? - 12/19/2016 9:16:32 AM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

This has been discussed many times but this is the rate we're charged. The headline rates you see are not actual rates you get. Go to a money exchange and see what rate you get - this is where the margin lies, with the money changer not us.

If you prefer just change the currency to $ in the shopping cart and you can see what exchange rate your credit card gives you but its usually worse. These prices are automated.

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Iain McNeil
Director
Matrix Games

(in reply to ClipSolo)

Post #: 3

RE: Speculative exchange rates ? - 12/19/2016 10:42:01 AM

Franciscus

Posts: 809
Joined: 12/22/2010
From: Portugal
Status: offline

Ok
Luckily I always use Paypal

Yesterday I bought DC Warsaw to Paris. Got charged 19,95� instead of 20,99�.

I sugest european buyers to use Paypal, it seems to use a fair rate

Regards

_____________________________

Former AJE team member

(in reply to IainMcNeil)

Post #: 4

RE: Speculative exchange rates ? - 12/19/2016 11:19:16 AM

ClipSolo

Posts: 17
Joined: 12/7/2016
Status: offline

Oh, thanks! That's the kind of answer I appreciate. So the money exchange is an independent company, who converts the prices. Now I see.

Wouldn't expect any other answer from you guys! :)

(in reply to IainMcNeil)

Post #: 5

RE: Speculative exchange rates ? - 12/19/2016 11:36:20 AM

ClipSolo

Posts: 17
Joined: 12/7/2016
Status: offline

Yeah. I think my WitP:AE was 38,XX EUR when using Paypal as exchanger. That's a couple of euros lower than the "official" rate (40,99 eur). If I buy multiple units of anything, it's worth it, at least for now, on Paypal.

(in reply to Franciscus)

Post #: 6