Not getting any error of any sort, or even a pop up, won't be a Direct X issue. If you find the .exe file, try right clicking it, and run as administrator. You should at the very least get a box that pops up, and then goes away. It may be fast, so watch your screen closely. If that fails then your install failed, and you will have to delete, and re-install the program.
I'm having the same error: though running the .exe gives me the splash screen and then it crashes. I can't seem to post the crash dump due to a forum error: phone number or web page.
FIXT: Be sure to install DX9 on newer installs/systems! :)
< Message edited by Bitharne -- 12/16/2016 10:01:03 PM >
I am having a somewhat similar problem with a steam version. I have this game on two different computers on steam. One works just fine and the second seems to be a problem child. I have checked the specs and on the surface it should play on the older laptop.
Computer Information: Manufacturer: TOSHIBA Model: Satellite S70-A Form Factor: Laptop No Touch Input Detected
Processor Information: CPU Vendor: GenuineIntel CPU Brand: Intel(R) Core(TM) i3-4000M CPU @ 2.40GHz CPU Family: 0x6 CPU Model: 0x3c CPU Stepping: 0x3 CPU Type: 0x0 Speed: 2394 Mhz 4 logical processors 2 physical processors HyperThreading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported AES: Unsupported AVX: Supported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Supported
Network Information: Network Speed:
Operating System Version: Windows 10 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card: Driver: Intel(R) HD Graphics 4600
DirectX Driver Name: nvd3dum.dll Driver Version: 20.19.15.4474 DirectX Driver Version: 21.21.13.7306 Driver Date: 13 June 2016 OpenGL Version: 4.5 Desktop Color Depth: 32 bits per pixel Monitor Refresh Rate: 60 Hz DirectX Card: NVIDIA GeForce GT 740M VendorID: 0x10de DeviceID: 0x1292 Revision: 0xa1 Number of Monitors: 1 Number of Logical Video Cards: 1 No SLI or Crossfire Detected Primary Display Resolution: 1600 x 900 Desktop Resolution: 1600 x 900 Primary Display Size: 15.04" x 8.46" (17.24" diag) 38.2cm x 21.5cm (43.8cm diag) Primary Bus: PCI Express 8x Primary VRAM: 1024 MB Supported MSAA Modes: 2x 4x 8x
Sound card: Audio device: Speakers (Conexant SmartAudio H
Memory: RAM: 16308 Mb
Miscellaneous: UI Language: English Microphone: Not set Steam Controller Cable and Base: Not set Media Type: DVD Total Hard Disk Space Available: 1897069 Mb Largest Free Hard Disk Block: 919256 Mb OS Install Date: Dec 31 1969 Game Controller: None detected VR Headset: None detected
I get the splash screen and watch the ships being refueled, etc... as the game is loaded and when this is done I have a black screen and nothing else. I should be seeing the introduction to DWU.
Windows 10 Home 64-bit. It seems to crash on launch after briefly displaying a partial full screen. There is no crash log present.
I've tried updating all the software listed on some of the other threads, windows media player, direct x 9, etc. And tried to disable to startup video.
Windows 10 Home 64-bit. It seems to crash on launch after briefly displaying a partial full screen. There is no crash log present.
I've tried updating all the software listed on some of the other threads, windows media player, direct x 9, etc. And tried to disable to startup video.
Did you manage to find a resolution?
Check the path "C:\Users\[USERNAME]\Documents\My Games\Distant Worlds Universe\" for a file named DW_CrashDump.txt. If present, post the contents here.
Otherwise you could check the application event log for any error messages related to Distant Worlds (Control Panel > Administrative Tools > Event Viewer > open Windows Logs node in tree at far-left > click Application node > check messages in panel at right).
Ensure that Windows Media Player and Internet Explorer are both installed and enabled.
There was nothing in the file folder, I did however find something in the event viewer.
A (dot)NET Runtime Error, an Application Error, and a Windows Error Reporting event.
When I try to post them here, I get a message that says: "You are not allowed to post links, emails or phone numbers for 7 days from the date of your tenth post."
Is there another way I can get the logs to you?
I can use windows media player and Internet Explorer, does that mean they are both active?
I'm trying to post the logs and see what the forums will accept
Event 1026 (dot)Net Runtime Application: DistantWorlds.exe Framework Version: xxremovedxx Description: The process was terminated due to an unhandled exception. Exception Info: exception code cxx(zeros)xx5, exception address 6C01D608
It looks like you don't have DirectX 9 properly installed.
You'll need to install this properly and then possibly reinstall DW, though you should try running the existing DW installation first (after installing DirectX 9)
Is there a way to verify directx 9 is installed properly? I have tried running installers (the forums will not let me post the links) that were recommended to me from GOG support, but they didn't change the outcome.
After running them I reinstalled DW and still have the issue.
That is one of the installers that I used. I also tried the installer on that page you listed (DirectX End-User Runtime Web Installer), and I do have the "already installed" thing happening. I am not able to do his solution of uninstalling the update, because that update (KBthree_zero_eight_one_four_two_four) doesn't show up in the list of windows updates to uninstall because this is a new computer and there isn't any updates older than 2017.
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Joined: 6/23/2011 From: Portugal Status: offline
Please also check the following: Control Panel>Programs and Features>Turn Windows features on or off Under "Legacy Components" ensure that "Direct Play" is turned on.
I also have the same exact issue. I am running the GOG version however. The game will not start when I press play on the launcher. I have tried everything suggest to get it running.
I am running Win 10 x64. I have direct play on. Play movie 0 does not work. I have all the direct x's. I have all the dot nets. I have all the latest drivers. The list goes on and on. I have tried it all.
< Message edited by Varacka -- 12/9/2017 12:06:38 AM >
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Joined: 6/23/2011 From: Portugal Status: offline
Check the path "C:\Users\[USERNAME]\Documents\My Games\Distant Worlds Universe\" for a file named DW_CrashDump.txt. If present, post the contents here.
Distant Worlds - Crash Dump - 1.9.5.12
2:39:51 PM Saturday, December 9, 2017
System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))
at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid)
at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid)
at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid)
at System.Windows.Forms.AxHost.CreateInstance()
at System.Windows.Forms.AxHost.GetOcxCreate()
at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state)
at System.Windows.Forms.AxHost.CreateHandle()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.AxHost.EndInit()
at DistantWorlds.Start.RTr0poSpb0WlLppjVcp(Object )
at DistantWorlds.Start.VihKadpvFU()
at DistantWorlds.Start..ctor()
at mmP6HR3GskDjJd0R5l.dDCIkVtUG4JNU0e9Xx.xPmHyXsrjyA()
--- COMPLETE ---
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Ensure that you have Windows Media Player and Internet Explorer both installed and enabled. You can check these at:
Control Panel > Programs and Features > Windows Features > Media Features > Windows Media Player Control Panel > Programs and Features > Windows Features > Internet Explorer 11
Unfortunately I have been unable to locate or install wmp. I have been trying for 2 days now. I am probably going to have to just get a refund and at some point reinstall windows.
I have the same problem Varacka. I love Distant Worlds and played it a lot a couple of months ago. I was using Windows 8 back then. Some time ago I updated it to Windows 10 x64 and I dont have the Windows Media Player installed either (it got removed during the Fall Creator Update Oct 2017) and due to some wierd bug or whatever reason there is basically no way to get it for me, which is unfortunate, because I think that this is the reason that DWU doesnt start at all. I actually contacted Windows Support and they even remote controlled my PC to see where the problem with the WMP is but they only came to the conclusion that I need to reinstall Windows. I'm not quite convinced to do that tbh, since I had major problems with the reinstallation of Windows 8 a couple of months ago which almost ripped my PC and took me days to fix. Damn shame. I guess there is no way to somehow change the dependency on WMP and play DWU through another media player? VLC maybe?
!EDIT: If anyone with the same problem stumbles upon this thread, namely, that your game doesnt start at all and you do not have Windows Media Player installed and you cant seem to be able to install it, switch to your administrator profile and perform following actions: Go to Settings - Apps - Optional Features - Add Feature - Install Windows Media Player! You have to be on the administrator profile, otherwise it will only say: No Features available. This is not stated anywhere on the internet and also the Windows Support obviously did not know that. I have installed WMP and the game works now!
< Message edited by Tullius80 -- 3/15/2018 8:51:33 PM >