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Helpdesk Tickets

 
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Helpdesk Tickets - 1/11/2017 1:23:26 AM   
lupi

 

Posts: 37
Joined: 8/20/2001
Status: offline
Is there something wrong with the ticket system? I get email confirmation that my ticket was submitted but when I check later my ticket history is blank.
Post #: 1
RE: Helpdesk Tickets - 1/11/2017 9:15:48 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
Please check the following post:
http://www.matrixgames.com/forums/tm.asp?m=3901652&mpage=1&key=�

(in reply to lupi)
Post #: 2
RE: Helpdesk Tickets - 1/11/2017 10:27:12 AM   
lupi

 

Posts: 37
Joined: 8/20/2001
Status: offline
Nothing for me to click on.




Attachment (1)

(in reply to VPaulus)
Post #: 3
RE: Helpdesk Tickets - 1/11/2017 11:46:13 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
What is the ticket number?

(in reply to lupi)
Post #: 4
RE: Helpdesk Tickets - 1/11/2017 5:49:11 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
Please disregard my previous post. the web admins fixed the issue, you should be able to see your tickets now.

(in reply to VPaulus)
Post #: 5
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