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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Paypal link not working? Page: [1]
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Paypal link not working? - 11/19/2016 11:38:44 PM   
fatgreta1066

 

Posts: 470
Joined: 12/30/2012
Status: offline 		Hi, I opened a help desk ticket about this, but I'm hoping to buy the game an download it tonight. I'm trying to buy Strategic Command, and when I click on the Pay with Paypal button nothing happens, the page just refreshes. Does anyone have any idea if it might be something I'm doing wrong on my end?
Post #: 1
RE: Paypal link not working? - 11/20/2016 2:05:58 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		better to wait for support, as they will know

(in reply to fatgreta1066)
Post #: 2
RE: Paypal link not working? - 11/20/2016 9:39:49 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		I've just checked and found that you end up ordering with a credit card error.
What currency were you using when ordering with Paypal?

(in reply to zakblood)
Post #: 3
RE: Paypal link not working? - 11/20/2016 12:45:43 PM   
Hotschi


Posts: 548
Joined: 1/18/2010
From: Austria
Status: offline 		Same problem here, just right now. I was using Euro's with Paypal, 1st attempt gave me a error page, at the 2nd attemt the page just refreshed when clicking on that blue PayPal button, and nothing else happened. Shall I try Dollars instead?

_____________________________

"A big butcher's bill is not necessarily evidence of good tactics"

- Wavell's reply to Churchill, after the latter complained about faint-heartedness, as he discovered that British casualties in the evacuation from Somaliland had been only 260 men.

(in reply to VPaulus)
Post #: 4
RE: Paypal link not working? - 11/20/2016 2:14:48 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		In the checkout was it in € or USD?
And if in the checkout was in €, yes please try with USD and if not then please try with €.

< Message edited by VPaulus -- 11/20/2016 2:16:37 PM >

(in reply to Hotschi)
Post #: 5
RE: Paypal link not working? - 11/20/2016 3:00:16 PM   
Hotschi


Posts: 548
Joined: 1/18/2010
From: Austria
Status: offline 		Neither Euro or US Dollar works in the checkout. Clicking the blue "Pay with Paypal"-button does - nothing.

Does this mean I get that particular game for free?

_____________________________

"A big butcher's bill is not necessarily evidence of good tactics"

- Wavell's reply to Churchill, after the latter complained about faint-heartedness, as he discovered that British casualties in the evacuation from Somaliland had been only 260 men.

(in reply to VPaulus)
Post #: 6
RE: Paypal link not working? - 11/23/2016 11:54:19 AM   
demyansk


Posts: 2840
Joined: 2/20/2008
Status: offline 		I just started another post about this, I wanted to use paypal for some purposes, I always get access denied. joke.

(in reply to Hotschi)
Post #: 7
RE: Paypal link not working? - 11/23/2016 11:58:59 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		staff are looking at it now, sorry about this

(in reply to demyansk)
Post #: 8
RE: Paypal link not working? - 11/23/2016 12:20:32 PM   
U47


Posts: 32
Joined: 3/2/2016
Status: offline 		It might be fixed, I just used the paypal option and had no issue.

(in reply to zakblood)
Post #: 9
RE: Paypal link not working? - 11/23/2016 1:34:34 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		thanks

(in reply to U47)
Post #: 10
RE: Paypal link not working? - 11/23/2016 6:00:22 PM   
dsawan

 

Posts: 196
Joined: 3/31/2007
Status: offline 		not working here for us dollars 2pm est

(in reply to zakblood)
Post #: 11
RE: Paypal link not working? - 11/23/2016 6:08:09 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		pm support, sign in to your account and open a ticket and they will help

(in reply to dsawan)
Post #: 12
RE: Paypal link not working? - 11/23/2016 6:54:40 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		The web admins are still looking with Bluesnap into this issue, where some users aren't able to use PayPal.

(in reply to zakblood)
Post #: 13
RE: Paypal link not working? - 11/26/2016 2:02:28 AM   
Halsey

 

Posts: 5069
Joined: 2/7/2004
Status: offline 		Wouldn't take PayPal link or credit card link.
11/25/2016 10 PM EST.

Was gonna piss away $100, but not now.

I won't fight to spend my money.
Usually vendors have no problem taking it.

_____________________________


(in reply to VPaulus)
Post #: 14
RE: Paypal link not working? - 3/1/2017 5:54:19 AM   
xuanh

 

Posts: 3
Joined: 2/9/2017
Status: offline 		You can pm support.

(in reply to Halsey)
Post #: 15
RE: Paypal link not working? - 5/10/2017 7:24:26 AM   
Neorod

 

Posts: 15
Joined: 5/2/2017
Status: offline 		From Europe it was working for me, however my friend from the States could not buy it.

(in reply to xuanh)
Post #: 16
RE: Paypal link not working? - 5/10/2017 8:24:02 AM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		Sorry if you're still having problems. This issue should have been resolved some time ago. If you're still having issues please contact support so they can dig into what is going on.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to Neorod)
Post #: 17
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