Steam version won't launch

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> Steam version won't launch

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Steam version won't launch - 3/11/2017 2:40:24 PM

charlesmc

Posts: 101
Joined: 3/17/2009
Status: offline

I know my Steam version was updated recently. When I click to launch, it says "performing first time setup...Installing: Microsoft VC Redist Package". It then pops up a dialog box that says that it can't find the Visual C++ runtime package and asks the user to point to it.

I tried hitting cancel. The game launches, but any scenario that I tried to load reports an error that the "database doesn't exist". I did try running verify local cache in Steam, but that did not fix the issue with the runtime installation.

Thanks in advance.

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< Message edited by charlesmc -- 3/11/2017 2:41:57 PM >

Post #: 1

RE: Steam version won't launch - 3/11/2017 3:27:02 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

run it manually from the game folder in steam, as the game won't work without the correct version, no matter which one you already have, you need to the one that comes with the game as well, as having the latest, doesn't matter, you need them all as each version works for a given game, so install a few games, and the list of them can get large

this is mine from a fresh install of windows 10 64bit, just added some older games, and now the list looks rather large and still growing, as you can see, i use a 64bit O/S, but if the game needs the 32bit version to work, it installed both

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< Message edited by zakblood -- 3/11/2017 3:28:58 PM >

(in reply to charlesmc)

Post #: 2

RE: Steam version won't launch - 3/11/2017 7:20:41 PM

charlesmc

Posts: 101
Joined: 3/17/2009
Status: offline

Hi Zakblood,

The program is looking for "vc_runtimeMinimum_x86.msi", but that file does not seem to be present in the steam folder for CMANO. I've run searches on F:\Program Files (x86) \ Steam \ SteamApps \ common \ Command Modern Air Naval Operations \

Should I be looking somewhere else?

Thanks

(in reply to zakblood)

Post #: 3

RE: Steam version won't launch - 3/11/2017 7:23:34 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

i don't own the game, but they all follow the same guidelines

_CommonRedist will or should be the folder you're looking for, it will or should be inside there

(in reply to charlesmc)

Post #: 4

RE: Steam version won't launch - 3/11/2017 7:31:41 PM

michaelm75au

Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline

Look under folder <steam install>\Command Modern Air Naval Operations\PreRequisites. Manually install 'vc_redist.x86.exe' as Administrator

Or go to Microsoft site and download/install the VC 2015 runtime x86 version.

< Message edited by michaelm -- 3/11/2017 7:33:50 PM >

_____________________________

Michael

(in reply to zakblood)

Post #: 5

RE: Steam version won't launch - 3/11/2017 7:33:44 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

thanks michaelm, glad someone's awake and with the correct folder name

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Post #: 6

RE: Steam version won't launch - 3/11/2017 7:55:25 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

To be more precise, in the steam version, the folder containing the 2015 redistributable is:
...\Steam\steamapps\common\Command Modern Air Naval Operations\_CommonRedist\vcredist\2015

< Message edited by VPaulus -- 3/11/2017 7:56:21 PM >

(in reply to zakblood)

Post #: 7

RE: Steam version won't launch - 3/11/2017 8:08:40 PM

charlesmc

Posts: 101
Joined: 3/17/2009
Status: offline

There is no PreRequisites folder. There is a _CommonRedist folder that I found the 2015 V C++ runtime in and I've tried installing it several times, but I always get an error. I am running it as Admin.

At this point, I've spent several hours on this and am not planning on working on this more. Not sure what else to do.

(in reply to zakblood)

Post #: 8

RE: Steam version won't launch - 3/11/2017 8:35:55 PM

Sardaukar

Posts: 9847
Joined: 11/28/2001
From: Finland/Israel
Status: offline

quote:

ORIGINAL: charlesmc

There is no PreRequisites folder. There is a _CommonRedist folder that I found the 2015 V C++ runtime in and I've tried installing it several times, but I always get an error. I am running it as Admin.

At this point, I've spent several hours on this and am not planning on working on this more. Not sure what else to do.

First go to Steam Client, select Command from Library,right click the name and select Properties. Then select tab Local Files. From there select button Verify integrity of local files.

If that doesn't help, you might want to reinstall. I have Steam version and I definitely have Prerequisites folder.

...Program Files (x86)\Steam\steamapps\common\Command Modern Air Naval Operations\PreRequisites

_____________________________

"To meaningless French Idealism, Liberty, Fraternity and Equality...we answer with German Realism, Infantry, Cavalry and Artillery" -Prince von B�lov, 1870-

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Post #: 9

RE: Steam version won't launch - 3/11/2017 9:08:45 PM

michaelm75au

Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline

My error. I was looking at the Matrix install instead of the Steam one - too many installs on my PC

_____________________________

Michael

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Post #: 10

RE: Steam version won't launch - 3/11/2017 10:34:20 PM

charlesmc

Posts: 101
Joined: 3/17/2009
Status: offline

I completely uninstalled it, rebooted, and then re-installed. I'm getting the same error about the VC++ redist as when I first tried to launch.

Alright. I officially give up.

(in reply to michaelm75au)

Post #: 11

RE: Steam version won't launch - 3/11/2017 11:50:02 PM

charlesmc

Posts: 101
Joined: 3/17/2009
Status: offline

It turns out that an older version of the 2015 Visual C++ runtime was installed on my system, but I (and the new Visual C++ installer) could not uninstall the older version (Visual C++ 14.0.24210). I found that Microsoft has a special downloadable uninstall tool which I ran against the older runtime. After that I then manually ran the new runtime installer for 14.0.24215 and it successfully installed.

CMANO now works properly.

Thanks for the suggestions - helped to get to the answer

(in reply to charlesmc)

Post #: 12

RE: Steam version won't launch - 3/12/2017 5:22:48 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

think everyone just glad you're sorted, now enjoy the game

(in reply to charlesmc)

Post #: 13