game missing on multiplayer server mode

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game missing on multiplayer server mode

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the West >> Tech Support >> game missing on multiplayer server mode

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game missing on multiplayer server mode - 5/28/2017 11:08:20 PM

quertice

Posts: 248
Joined: 9/9/2007
From: Italy
Status: offline

I and my opponent Maie were playing a torch to tunisia scenario (with beta 1.01.59) on multiplayer server mode. 1 or 2 weeks ago the match appeared to me as completed in the multiplayer menu but it was still playable (i.e. we could both open the turn and play it), so I didn't care about the message, neither I talked about it to my opponent.
So we carried on playing without any issue until now: our game is missing!

I suppose it's a bug: multiplayer mode recognized our game as completed, then after some days the system dismissed our game as actually completed (but it's not).

PS my name into server mode is enrico not qwetry

< Message edited by qwetry -- 5/28/2017 11:09:29 PM >

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RE: game missing on multiplayer server mode - 5/29/2017 6:41:29 AM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

Iirc, server can set games as abandoned if they were inactive for some time, which are deleted after some time. Was as there a long pause in your game?

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Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to quertice)

Post #: 2

RE: game missing on multiplayer server mode - 5/29/2017 9:50:24 AM

quertice

Posts: 248
Joined: 9/9/2007
From: Italy
Status: offline

Yes we had a long pause, but we weren't going to abandon the game, we didn't know server works so

< Message edited by qwetry -- 5/29/2017 10:28:32 AM >

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RE: game missing on multiplayer server mode - 5/29/2017 11:09:22 AM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

If game is very important, you may try to ask matrix/slitherine support to recover the game. Iirc, they were doing this in the past.

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Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to quertice)

Post #: 4

RE: game missing on multiplayer server mode - 5/31/2017 2:39:00 PM

quertice

Posts: 248
Joined: 9/9/2007
From: Italy
Status: offline

we'll get on a new game (with a different scenario) on pbem mode, so we'll can even take a long time to do a turn.
thanks for replies

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(in reply to Helpless)

Post #: 5