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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> Game locks computer Page: [1]
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Game locks computer - 8/27/2017 7:35:07 PM   
floyd17

 

Posts: 91
Joined: 12/22/2001
From: Ellicott, Colorado
Status: offline 		I tried to play WITP-AE Edition and the game locks up computer. Have deleted games and all files and re-installed the game from the CD. Updated game and I get same results. All other Matrix Games work fine. My computer is a Dell Inspiron 620 with Windows 7 Profeesional. Thanks
Post #: 1
RE: Game locks computer - 8/27/2017 7:53:09 PM   
geofflambert


Posts: 14863
Joined: 12/23/2010
From: St. Louis
Status: offline 		Show us your path from your shortcut. Here is mine:

"C:\Matrix Games\War in the Pacific Admiral's Edition\War in the Pacific Admiral Edition.exe" -fd -altFont -px1920 -py1080 -archive -cpu1 -dd_sw -deepColor -skipVideo

(in reply to floyd17)
Post #: 2
RE: Game locks computer - 8/27/2017 8:21:08 PM   
BBfanboy


Posts: 18046
Joined: 8/4/2010
From: Winnipeg, MB
Status: offline 		Also tell what your hard drive free space, computer memory and video card specs are. The game loads a lot of data once you start setting up a turn and uses a lot of video memory to handle all the graphics filters you can apply (range circles, weather, etc.).

_____________________________

No matter how bad a situation is, you can always make it worse. - Chris Hadfield : An Astronaut's Guide To Life On Earth

(in reply to geofflambert)
Post #: 3
RE: Game locks computer - 8/27/2017 8:28:37 PM   
MakeeLearn


Posts: 4278
Joined: 9/11/2016
Status: offline 		Are Command line switches needed for Windows 7?


Check your Event Viewer and look for events that happened at that time




Attachment (1)

< Message edited by MakeeLearn -- 8/27/2017 8:29:30 PM >

(in reply to floyd17)
Post #: 4
RE: Game locks computer - 8/27/2017 11:26:47 PM   
floyd17

 

Posts: 91
Joined: 12/22/2001
From: Ellicott, Colorado
Status: offline 		I am using an Inspiron 620 intel core i5-23 20 processor with 6mb cache. Available HD space is 302 GB. Computer memory is 8.00GB. It has an AMD Radian HD 6450 video card. Also I am not sure how to check the shortcut specs. Hope this helps. I am going to try and install the game on wife computer. Also I had Geek Squad check out my computer last night and after they got done it worked fine.

(in reply to MakeeLearn)
Post #: 5
RE: Game locks computer - 8/27/2017 11:33:07 PM   
MakeeLearn


Posts: 4278
Joined: 9/11/2016
Status: offline 		At what point in game does it lockup?


quote:

Squad check out my computer last night and after they got done it worked fine.


Game working fine now?

< Message edited by MakeeLearn -- 8/27/2017 11:34:30 PM >

(in reply to floyd17)
Post #: 6
RE: Game locks computer - 8/28/2017 12:36:40 AM   
floyd17

 

Posts: 91
Joined: 12/22/2001
From: Ellicott, Colorado
Status: offline 		Where you click on the screen to play the game. Game works fine on wife's computer

(in reply to MakeeLearn)
Post #: 7
RE: Game locks computer - 8/28/2017 12:47:59 AM   
floyd17

 

Posts: 91
Joined: 12/22/2001
From: Ellicott, Colorado
Status: offline 		I click on play game. The next screen says loading when it is complete it changes screens and fronts get big on the main part of the screen is black.

(in reply to floyd17)
Post #: 8
RE: Game locks computer - 8/28/2017 10:08:38 AM   
Trugrit


Posts: 947
Joined: 7/14/2014
From: North Carolina
Status: offline
Make sure you have updated graphic drivers for your computer:
Support Page for Dell 620 Drivers:
http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-620/drivers
There is a Diagnostic section on this page as well. You should run it.

Make sure you update your Direct X to the most current version


(in reply to floyd17)
Post #: 9
RE: Game locks computer - 8/28/2017 4:03:45 PM   
MakeeLearn


Posts: 4278
Joined: 9/11/2016
Status: offline
quote:

ORIGINAL: Floyd Rehkopf

I click on play game. The next screen says loading when it is complete it changes screens and fronts get big on the main part of the screen is black.

quote:

Check your Event Viewer



What else is running that might conflict? Dynamic screensaver? Check your Event Viewer.

(in reply to floyd17)
Post #: 10
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