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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Error Page: [1]
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Error - 9/19/2017 2:38:05 PM   
Elma666


Posts: 67
Joined: 4/27/2016
From: Germany
Status: offline 		Like one Hour i try to upload a save in Multiplayer, Error 36 all time,sometimes 99,server down? My Connection runs.
Post #: 1
RE: Error - 9/19/2017 2:54:19 PM   
Stelteck

 

Posts: 1376
Joined: 7/20/2004
Status: offline
quote:

ORIGINAL: Elma666

Like one Hour i try to upload a save in Multiplayer, Error 36 all time,sometimes 99,server down? My Connection runs.


Yes it is probably server down.

(in reply to Elma666)
Post #: 2
RE: Error - 9/19/2017 2:56:11 PM   
Elma666


Posts: 67
Joined: 4/27/2016
From: Germany
Status: offline 		so long?

(in reply to Stelteck)
Post #: 3
RE: Error - 9/19/2017 5:26:43 PM   
Elma666


Posts: 67
Joined: 4/27/2016
From: Germany
Status: offline 		so no game goes back to main page,3 hours of playing and over 2 hours of sending for nothing!!! im a little angry!!!!! error 36, can annyone say that the server is out or so?? I can load the games but if i try directly to save or end turn error 36,yesterday all was good,no patches updates or what ever since yesterday...

(in reply to Elma666)
Post #: 4
RE: Error - 9/19/2017 5:47:55 PM   
AtAtack

 

Posts: 111
Joined: 3/30/2017
From: Germany
Status: offline 		same issue here too

(in reply to Elma666)
Post #: 5
RE: Error - 9/19/2017 6:46:07 PM   
Elma666


Posts: 67
Joined: 4/27/2016
From: Germany
Status: offline 		mmhh,i try it for 2 min. no way,i never see that the server was soo long failed...

(in reply to AtAtack)
Post #: 6
RE: Error - 9/19/2017 7:18:09 PM   
sanderp02

 

Posts: 5
Joined: 4/18/2017
Status: offline 		I'm having the same problem. However, I doubt the server is down as I can still download my turns from it. Only uploading to the server seems broken. Hopefully someone can confirm that the server is indeed having problems, and that those problems are being investigated?

(in reply to Elma666)
Post #: 7
RE: Error - 9/19/2017 7:19:46 PM   
Rodimstev

 

Posts: 123
Joined: 5/16/2012
Status: offline 		me too same error...



_____________________________

"l'audace encore de l'audace toujours de l'audace" Danton devant l'assemblée nationale 20 septembre 1792.

(in reply to sanderp02)
Post #: 8
RE: Error - 9/19/2017 10:51:37 PM   
tyronec


Posts: 4940
Joined: 8/7/2015
From: Portaferry, N. Ireland
Status: offline 		So WITW is working.
WITE will load but for me will not save - I just lost a completed move... Been down for 8 hours or so.

< Message edited by tyronec -- 9/19/2017 10:52:23 PM >

(in reply to Rodimstev)
Post #: 9
RE: Error - 9/20/2017 5:06:14 AM   
dontra85

 

Posts: 167
Joined: 7/24/2005
Status: offline 		same here over 2 hours gone

(in reply to tyronec)
Post #: 10
RE: Error - 9/20/2017 6:59:44 AM   
Stelteck

 

Posts: 1376
Joined: 7/20/2004
Status: offline 		Please report a support a ticket on matrix website.

(in reply to dontra85)
Post #: 11
RE: Error - 9/20/2017 7:03:35 AM   
sanderp02

 

Posts: 5
Joined: 4/18/2017
Status: offline 		I already opened a ticket on matrix yesterday, just opened one on slitherine as well.

**crosses fingers

(in reply to Stelteck)
Post #: 12
RE: Error - 9/20/2017 7:49:23 AM   
bigbaba


Posts: 1238
Joined: 11/3/2006
From: Koblenz, Germany
Status: offline 		same here. can not save turns because of the error. lost already 1 hour of work today. hope they fix that soon.

(in reply to sanderp02)
Post #: 13
RE: Error - 9/20/2017 9:41:26 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		Unfortunately we were having issues with the multiplayer server yesterday, but the issue is now fixed.
We apologize for all the inconvenience.

(in reply to bigbaba)
Post #: 14
RE: Error - 9/21/2017 3:40:26 AM   
Tollwut

 

Posts: 47
Joined: 11/29/2016
Status: offline
quote:

ORIGINAL: VPaulus

Unfortunately we were having issues with the multiplayer server yesterday, but the issue is now fixed.
We apologize for all the inconvenience.



Uhm no I don't think so. I can't log into multiplayer at present. It says "login isn't activated". What's the deal?

_____________________________

"I'll show you where Iron Crosses bloom..." (Steiner)

(in reply to VPaulus)
Post #: 15
RE: Error - 9/21/2017 10:32:41 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline 		@Tollwut

Sorry you issue is a different one. Please contact us at support@slitherine.co.uk where we will advise on this, and note that this does relate to previous emails you have received from us from the PBEM system.

(in reply to Tollwut)
Post #: 16
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