Black box

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All Forums >> [New Releases from Matrix Games] >> Scourge of War: Waterloo >> Tech Support >> Black box

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Black box - 5/23/2017 12:47:06 PM

Dennistoun

Posts: 233
Joined: 10/17/2007
From: Perth, Scotland.
Status: offline

Does anyone know how to get rid of that black box that sits at the bottom rhs of the screen?
It's an information box that tells you to enter your steam key if prompted and to press shift and tab to get rid of box.
Pressing shift and tab does not work for me.
Is there another way? This box sits right on top of the orders bit of the toolbar!
I know it's a Steam thing and I have posted there but have got no response but there is a Sticky saying that
if no answer then click on this link.
So here I am.

Post #: 1

RE: Black box - 10/8/2017 7:17:49 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

quote:

Pressing shift and tab does not work for me

no that's the only way, are you running a admin account copy of windows?

UAC window comes up asking for permission to run anything? in steam or out of it?

without more information it's hard to just guess tbh

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

(in reply to Dennistoun)

Post #: 2

RE: Black box - 10/8/2017 8:18:49 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

That's an old forum post, zak.
Anyway the issue is related with Steam overlay, you have to disable it.

(in reply to zakblood)

Post #: 3

RE: Black box - 10/9/2017 4:34:45 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

thanks boss