Install Problems

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Install Problems - 11/10/2017 7:29:11 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

I'm trying to re-install this game from a download version in order to apply the update. However, the installer keeps asking for a disk! Please advise.

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Jim Cobb

Post #: 1

RE: Install Problems - 11/10/2017 7:32:16 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

login to your account here in support in the member section and re download a later version and see if that helps

https://www.matrixgames.com/members/Default.asp?

as you may have saved a version which is now either too old or the wrong one etc?

worth checking to just see which installer version is out, only takes too seconds, i can't try it as not got the game in the first place, so won't show up for me to check

(in reply to Moltke71)

Post #: 2

RE: Install Problems - 11/10/2017 7:46:15 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

Thanks. I've done all that. I deleted my original so I had to d/l the ver 1.00 installer from Members and that's the one giving me problems. I wonder if the new patch replaces the whole game.

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Jim Cobb

(in reply to zakblood)

Post #: 3

RE: Install Problems - 11/10/2017 7:59:48 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

did you unzip the file?

http://www.matrixgames.com/forums/tm.asp?m=3460341

as that is the only one i could find on errors for the 1.00 version tbh

i know you said about it asking for a disk etc, but are you sure that's the right error message?

just asking just in case

(in reply to Moltke71)

Post #: 4

RE: Install Problems - 11/10/2017 8:23:12 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

Tried all that.

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Jim Cobb

(in reply to zakblood)

Post #: 5

RE: Install Problems - 11/10/2017 8:44:35 PM

paulderynck

Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline

Have seen this before. Don't unzip to the desktop, unzip to a folder and go there and run the install. That should work.

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Paul

(in reply to Moltke71)

Post #: 6

RE: Install Problems - 11/10/2017 9:48:54 PM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

That did it! Thanks.

BTW, the updater doesn't work so you have to d/l the update.

_____________________________

Jim Cobb

(in reply to paulderynck)

Post #: 7

RE: Install Problems - 11/11/2017 1:37:04 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

downloading most files to the desktop won't work to unpack as unless you give it admin permissions, it won't be able to make a temp folder etc to unpack and install, are you all sorted now with the updates manually downloaded and installed?

(in reply to Moltke71)

Post #: 8

RE: Install Problems - 11/11/2017 2:48:19 AM

Moltke71

Posts: 1253
Joined: 9/23/2000
Status: offline

Yeah, I got it and updated it only to remember I don'y really care for it.