The Operational Art of Wat IV

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All Forums >> [New Releases from Matrix Games] >> The Operational Art of War IV >> Tech Support >> The Operational Art of Wat IV

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The Operational Art of Wat IV - 11/16/2017 10:12:16 PM

Neul

Posts: 23
Joined: 2/21/2016
Status: offline

I purchased, however it won't download correctly. It pauses, then when restarting and finishing, it says the file is corrupted. Great work, guys!

Post #: 1

RE: The Operational Art of Wat IV - 11/16/2017 11:00:20 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Please check if any of your Internet security programs isn't interfering.

(in reply to Neul)

Post #: 2

RE: The Operational Art of Wat IV - 11/16/2017 11:15:28 PM

Neul

Posts: 23
Joined: 2/21/2016
Status: offline

I have not experienced this issue with any other games I have purchased from the Matrix family. I don't see why this game should be different. Additionally, I am not sure how to disable or work around the security.

(in reply to VPaulus)

Post #: 3

RE: The Operational Art of Wat IV - 11/16/2017 11:18:39 PM

Neul

Posts: 23
Joined: 2/21/2016
Status: offline

quote:

I have not experienced this issue with any other games I have purchased from the Matrix family. I don't see why this game should be different. Additionally, I am not sure how to disable or work around the security.

(in reply to VPaulus)

Post #: 4

RE: The Operational Art of Wat IV - 11/17/2017 5:46:12 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

if you post what you are using i can post a tech post on how to help you with it etc, as each one is different.

for a start, if your using a certain internet browser and it doesn't work, eg stops and doesn't resume, use another, chrome for me has the best resume, but other do and can work.

second if you check the Internet security firewall and or anti virus logs, it will or should point to if it was to blame, mostly it is tbh and try's to scan a half finished download which ends up stopping or corrupting it.

if you post which one, eg AVG etc, i can or others if online post a guide on how to add a given download to the programs safe list so it can be downloaded safely without the need to turn it off etc

https://www.ricksdailytips.com/stop-avg-from-blocking-a-game/

as an example ^^

< Message edited by zakblood -- 11/17/2017 5:48:01 AM >

(in reply to Neul)

Post #: 5

RE: The Operational Art of Wat IV - 11/17/2017 11:03:43 AM

Neul

Posts: 23
Joined: 2/21/2016
Status: offline

Thank you. I will try chrome first, then report back to you. I am really not where I need to be in this area.

(in reply to zakblood)

Post #: 6

RE: The Operational Art of Wat IV - 11/17/2017 11:24:00 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

well we can do what ever to support you so don't worry, apart from popping round with a thumb drive with it on etc

(in reply to Neul)

Post #: 7

RE: The Operational Art of Wat IV - 11/17/2017 11:30:55 AM

Neul

Posts: 23
Joined: 2/21/2016
Status: offline

Well, I've exceeded my download attempts, so I have asked the help desk for another set. I'll try as soon as I get it. Hope my military skill sets continue to be better than my computer skill sets.

(in reply to zakblood)

Post #: 8

RE: The Operational Art of Wat IV - 11/17/2017 1:16:01 PM

Neul

Posts: 23
Joined: 2/21/2016
Status: offline

Thank you...have resolved this and am going to try the game.

(in reply to Neul)

Post #: 9