Order of Battle Panzerkrieg will not install

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Order of Battle Panzerkrieg will not install

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Order of Battle : World War II >> Tech Support >> Order of Battle Panzerkrieg will not install

Page: [1]

Message

<< Older Topic Newer Topic >>

Order of Battle Panzerkrieg will not install - 11/30/2017 6:27:35 PM

kaiser6977

Posts: 15
Joined: 1/27/2011
Status: offline

Running Win10 64bit. Updated OOB to ver 5.2.0 64bit, purchased Panzerkrieg and when trying to install it keeps telling me that ver must be 5.1.6?

Post #: 1

RE: Order of Battle Panzerkrieg will not install - 11/30/2017 7:21:38 PM

VegasOZ

Posts: 295
Joined: 7/30/2014
Status: offline

I am having the same problem. The game is updated to version 5.2 but the Panzerkrieg installer keeps telling me I need 5.1.6. My game is installed under the Order of Battle Pacific folder as that was the original game in the series that I purchased. I have successfully installed all the other DLC and MODS that I have obtained without problem until now.

How do you install Panzerkrieg?

(in reply to kaiser6977)

Post #: 2

RE: Order of Battle Panzerkrieg will not install - 11/30/2017 11:33:51 PM

JarrodP

Posts: 1
Joined: 11/30/2017
Status: offline

Same problem here too. I have the new 5.2 version and Panzerkrieg wants 5.16. How do I get Panzerkrieg to install?

(in reply to VegasOZ)

Post #: 3

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:05:59 AM

wgferd

Posts: 1
Joined: 12/1/2017
Status: offline

Ditto - same problem as all above.

(in reply to JarrodP)

Post #: 4

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:07:39 AM

wgfred

Posts: 21
Joined: 10/12/2013
Status: offline

Having the same problem.

(in reply to wgferd)

Post #: 5

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:51:19 AM

KTse

Posts: 1
Joined: 12/1/2017
Status: offline

Same problem as well; Upgraded to version 5.20 (64 bit), but the installer kept asking for v5.1.6

(in reply to wgfred)

Post #: 6

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 7:53:23 AM

OldBlighty

Posts: 4
Joined: 4/16/2015
Status: offline

Ditto.

I tried everything including un-installing the whole Order of Battle, then re-installing but still Panzerkrieg will not install. In fact, I can't even re-install the Burma campaign that I had previously bought, hey ho.

(in reply to kaiser6977)

Post #: 7

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 11:26:58 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Unfortunately this was a bug with the 5.2.0 version of the game, so we've fixed this this morning with a 5.2.1 patch, so please try updating the game again then installing the DLC. You can use the Check for Updates button on the autorun menu to download the patch as normal or alternatively please see a download link for this below:

http://ftp.us.matrixgames.com/pub/OrderOfBattle-WWII/OrderOfBattle-WorldWarII-Hotfix64-v5.2.1.zip

(in reply to OldBlighty)

Post #: 8

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 11:54:34 AM

OldBlighty

Posts: 4
Joined: 4/16/2015
Status: offline

Thanks Guys for sorting this, Panzerkrieg has now installed - hopefully I can now hold the Russians at bay.

One small point, version number still reads 5.20

(in reply to VPaulus)

Post #: 9

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:00:24 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: OldBlighty

One small point, version number still reads 5.20

That can only be fixed when the next patch is released.

(in reply to OldBlighty)

Post #: 10

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:11:35 PM

kaiser6977

Posts: 15
Joined: 1/27/2011
Status: offline

Panzerkrieg installed. But is not showing up in the campaigns. Also, some of my DLC's are now showing they are not installed. This is not possible as I own them all! So now what?

(in reply to OldBlighty)

Post #: 11

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:30:00 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

a hot fix is incoming

http://www.slitherine.com/forum/viewtopic.php?f=264&t=80817

(in reply to kaiser6977)

Post #: 12

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 12:35:53 PM

kaiser6977

Posts: 15
Joined: 1/27/2011
Status: offline

This does not fix my issue:

"Panzerkrieg installed. But is not showing up in the campaigns. Also, some of my DLC's are now showing they are not installed. This is not possible as I own them all! So now what?"

(in reply to zakblood)

Post #: 13

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 1:00:54 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

sorry for the delay the issue is being investigated now for a solution for all versions

(in reply to kaiser6977)

Post #: 14

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 4:58:56 PM

VegasOZ

Posts: 295
Joined: 7/30/2014
Status: offline

I was able to install Panzerkreig and it appears to be running fine now. I did not use the hot fix.

(in reply to zakblood)

Post #: 15

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 5:52:20 PM

ADMIRAL3

Posts: 58
Joined: 2/14/2012
Status: offline

Used bot hotfixes from matrix and shliterine but the game shows two options Try campaign and Buy campaign . I have already brought panzerkrieg and correctly installed with the serial number. Now what?

(in reply to VegasOZ)

Post #: 16

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 5:54:19 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

wait for a proper fix

(in reply to ADMIRAL3)

Post #: 17

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:04:49 PM

ADMIRAL3

Posts: 58
Joined: 2/14/2012
Status: offline

same problem. have panzerkrieg but the game gives me two options "try campaign" or "purchase campaig" (already purchased and installed). Now what?

_____________________________

(in reply to VegasOZ)

Post #: 18

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:05:46 PM

ADMIRAL3

Posts: 58
Joined: 2/14/2012
Status: offline

Should I buy again?? It does not seem to be the case....

_____________________________

(in reply to ADMIRAL3)

Post #: 19

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:08:28 PM

ADMIRAL3

Posts: 58
Joined: 2/14/2012
Status: offline

Tryed both hotfixes from shliterine and matrix. No changes

_____________________________

(in reply to ADMIRAL3)

Post #: 20

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:09:59 PM

ADMIRAL3

Posts: 58
Joined: 2/14/2012
Status: offline

Sorry Zakblood did not read your answer. TY waiting for the proper fix

_____________________________

(in reply to ADMIRAL3)

Post #: 21

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 6:12:29 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

it's in the works atm, as the first hotfix didn't fix it for everyone, so another one is in the works, so will be released asap so please bare with us

and sorry for your issues

(in reply to ADMIRAL3)

Post #: 22

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 7:54:23 PM

ncarson

Posts: 53
Joined: 11/12/2006
Status: offline

Add me to the list. I updated, installed, and when I click the "readme" link after the install, I get the file from the Burma Road DLC (which I did purchase). The install file indicates 5.2.1 but the program info screen indicates 5.2.0 . I have no idea what happened to the files, they seem to be scattered all over the place on my computer! The 5.6 update does nothing that I can see.
Have a nice (working!!!) weekend!

< Message edited by ncarson -- 12/1/2017 8:28:00 PM >

(in reply to zakblood)

Post #: 23

RE: Order of Battle Panzerkrieg will not install - 12/1/2017 11:49:46 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

We have removed the hotfix because it wasn't fixing all the issues.
We are still looking this. Unfortunately, this is being harder to fix than we have anticipated in this morning.

If you really want to play this weekend I suggest you to uninstall the 64bit version of the game and install the 32bit in case you have uninstalled it.

You can download the 32 bit version from:
http://ftp.us.matrixgames.com/pub/OrderOfBattle-WWII/OrderOfBattle-WWII-SetupRelease-v248.zip

Then update to 5.2.0. You can download the update from the member's area. (*)

Please note that this issue is only happening with the 64 bit version of the stand alone game. The Steam version is working correctly.

We apologize for all the inconvenience.

(*)You can download games and updates from the Member's Area provided they are registered to the account. Please see the forum post below which explains how to do this:
http://www.matrixgames.com/forums/tm.asp?m=4290024

(in reply to ncarson)

Post #: 24

RE: Order of Battle Panzerkrieg will not install - 12/2/2017 1:21:18 AM

bru888

Posts: 132
Joined: 1/10/2016
Status: offline

For the time being, try this: http://www.slitherine.com/forum/viewtopic.php?f=264&t=80833&p=690704

[Note that I am talking about Slitherine over there. I'm not sure if the file downloads and versions work the same if you are a Matrix customer. The gist is, it's better to go back the the 32-bit version of the game until they clear this up.]

(in reply to VPaulus)

Post #: 25

RE: Order of Battle Panzerkrieg will not install - 12/5/2017 6:37:15 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

please see and read VPualus latest post on the subject and how to fix and sort out any update issues with the latest patch and 64bit build etc

http://www.matrixgames.com/forums/tm.asp?m=4393971

(in reply to bru888)

Post #: 26