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Launch not possible - Solved

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Launch not possible - Solved - 12/9/2017 3:25:01 PM

HannoMeier

Posts: 155
Joined: 8/5/2001
From: Frankfurt, Germany
Status: offline

Dear all,

I just bought the game, but could not start it. (Windows 10)

Got the following error message:

FAILED(initialize_national_tile_surface): 0x80070057 Falscher Parameter

Could someone give me hints how to solve this?

Thanks,
Hanno

< Message edited by Hanno Meier -- 12/10/2017 1:01:04 PM >

Post #: 1

RE: Launch not possible - 12/9/2017 3:59:35 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

sorry about this issue, but would need a bit more information on what may be causing it.

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

(in reply to HannoMeier)

Post #: 2

RE: Launch not possible - 12/9/2017 5:47:08 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

have seen it reported than a certain drive for AMD card broke the game, where as a later driver fixed and correct it

http://steamcommunity.com/app/388140/discussions/0/1500126447395434285/

(in reply to zakblood)

Post #: 3

RE: Launch not possible - 12/9/2017 7:13:20 PM

gwgardner

Posts: 6722
Joined: 4/7/2006
Status: offline

I can't help, but did want to reassure you that the game runs well in Windows 10, as that is how I have it.

(in reply to zakblood)

Post #: 4

RE: Launch not possible - 12/10/2017 1:02:42 PM

HannoMeier

Posts: 155
Joined: 8/5/2001
From: Frankfurt, Germany
Status: offline

Dear all,

thanks for the hint to the Steam Forums. I have a Radeon 390 Graphics card and the update to the latest AMD driver (17.11.1) solved the problem.

Hanno

(in reply to gwgardner)

Post #: 5

RE: Launch not possible - 12/10/2017 1:07:33 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

glad it sorted it, as saw it mentioned on the steam page also in the link above

(in reply to HannoMeier)

Post #: 6

RE: Launch not possible - 1/16/2018 6:21:05 AM

cohimbra

Posts: 632
Joined: 10/15/2011
From: Italy
Status: offline

Hi, have the same issue FAILED(initialize_national_tile_surface): 0x80070057 Parametro non corretto
Update AMD driver doesn't solve.
Here's DxDiag file, hope it help (can't figure how attach files, I've uploaded it).

https://files.fm/u/bdu3fuvs

_____________________________

(in reply to zakblood)

Post #: 7