Matrix Games Forums

 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

a couple of issues

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> The Operational Art of War IV >> Tech Support >> a couple of issues Page: [1]
Login
Message << Older Topic   Newer Topic >>
a couple of issues - 11/17/2017 8:12:12 PM   
odoakr

 

Posts: 10
Joined: 4/26/2017
Status: offline 		Hello guys,

First of all - thank you for this wonderful game. It's trully amazing!

But I have some issues I'd like to ask about:

1. My game freezes for a second or two every time a click a mouse button, which is rather frusrating.

2. The game doesn't remember the location of the scenario folder, so I have to select the path every time I want to swith the scenario directory.

Also, I don't understand the idea of two game folders. For example, I have two hdds on my computer: one for the os, and one for stuff. So, the game is installed on one disk, and the scenarios are located on the other one.

Is there any way to solve this problems?
Post #: 1
RE: a couple of issues - 11/17/2017 8:39:46 PM   
ralphtricky


Posts: 6685
Joined: 7/27/2003
From: Colorado Springs
Status: offline
quote:

ORIGINAL: odoakr

Hello guys,

First of all - thank you for this wonderful game. It's trully amazing!

But I have some issues I'd like to ask about:

1. My game freezes for a second or two every time a click a mouse button, which is rather frusrating.

2. The game doesn't remember the location of the scenario folder, so I have to select the path every time I want to swith the scenario directory.

Also, I don't understand the idea of two game folders. For example, I have two hdds on my computer: one for the os, and one for stuff. So, the game is installed on one disk, and the scenarios are located on the other one.

Is there any way to solve this problems?

I've never heard of the freezing, I'll let zakblood follow up on that. Is it all buttons or clicking on the map or...? If you're on a small map, clicking on the map tries to center it, that's the only case I can think of where that might happen.

Windows enforces a strict policy of where things need to be installed to avoid having to run in administrator mode. They do this to prevent issues with viruses. The big this is that all data needs to be under the My Documents, and the standard for games is to put them under the My Games/Product Name Directory.

Sorry, but that's what I need to do to be a good citizen, if we put it on Steam, they will enforce those rules too.

Ralph


_____________________________

Ralph Trickey
TOAW IV Programmer
Blog: http://operationalwarfare.com
---
My comments are my own, and do not represent the views of any other person or entity. Nothing that I say should be construed in any way as a promise of anything.

(in reply to odoakr)
Post #: 2
RE: a couple of issues - 11/17/2017 8:47:22 PM   
Oberst_Klink

 

Posts: 4778
Joined: 2/10/2008
From: Germany
Status: offline
quote:

ORIGINAL: odoakr

Hello guys,

First of all - thank you for this wonderful game. It's trully amazing!

But I have some issues I'd like to ask about:

1. My game freezes for a second or two every time a click a mouse button, which is rather frusrating.

2. The game doesn't remember the location of the scenario folder, so I have to select the path every time I want to swith the scenario directory.

Also, I don't understand the idea of two game folders. For example, I have two hdds on my computer: one for the os, and one for stuff. So, the game is installed on one disk, and the scenarios are located on the other one.

Is there any way to solve this problems?

Rule of thumb - DXDiag dump. That will give the official techies an idea about your OS, etc. 2nd - Most of the games, and please don't ask me why, install some files in /documuments/my games despite the installation path. A pain in the neck, I do admit. Nether the less; I/we need a tad more info about the freeze, etc. What desktop/system language you got? There have been reports that non-Western languages cause issues, as such as in Windows is not very keen in using none-Unicode characters for folder names, etc.

Klink, Oberst

_____________________________

My Blog & on Twitter.
Visit CS Legion on Twitter & Facebook for updates.

(in reply to odoakr)
Post #: 3
RE: a couple of issues - 11/17/2017 9:10:58 PM   
odoakr

 

Posts: 10
Joined: 4/26/2017
Status: offline
quote:

Is it all buttons or clicking on the map or...?

For example: I start the game, click New game - freeze, click on a scenario - freeze, start moving units - freeze after every hex passed.
But after several units moved, the number of freezes reduces drastically.
If I start a new scenario, it happends all over again.

And about the scenario folder, is there any way to make it selected by default?

(in reply to ralphtricky)
Post #: 4
RE: a couple of issues - 11/17/2017 11:38:12 PM   
sPzAbt653


Posts: 9511
Joined: 5/3/2007
From: east coast, usa
Status: offline
quote:

And about the scenario folder, is there any way to make it selected by default?

I might can help but can you give a little more detail as to what you are trying to do ?

Edit: This issue was way over my head and my suggestions here were of no help at all. Therefore, pay no attention to anything I say in this thread

< Message edited by sPzAbt653 -- 11/27/2017 2:48:00 AM >

(in reply to odoakr)
Post #: 5
RE: a couple of issues - 11/18/2017 5:11:27 AM   
odoakr

 

Posts: 10
Joined: 4/26/2017
Status: offline
quote:

DXDiag dump

PFA the file

Also I noticed that I have no music, despite it being selected.

quote:

I might can help but can you give a little more detail as to what you are trying to do ?

I want to switch between scenario folders (for example, WWI or WWII), so I click the default directory button. In TOAW III it's ok, but in TOAW IV I have to сhoose the scenario directory (documents/my games/toaw iv/scenarios) every time.

Attachment (1)

(in reply to Oberst_Klink)
Post #: 6
RE: a couple of issues - 11/18/2017 4:51:20 PM   
ralphtricky


Posts: 6685
Joined: 7/27/2003
From: Colorado Springs
Status: offline 		OK, can I get your username on your local machine? I've had some issues with the internationalization and I need to set up an account with your name on my computer to play with.

Ralph


_____________________________

Ralph Trickey
TOAW IV Programmer
Blog: http://operationalwarfare.com
---
My comments are my own, and do not represent the views of any other person or entity. Nothing that I say should be construed in any way as a promise of anything.

(in reply to odoakr)
Post #: 7
RE: a couple of issues - 11/25/2017 7:39:30 AM   
Grestok


Posts: 49
Joined: 1/9/2009
From: Marseille, FRANCE
Status: offline
quote:

ORIGINAL: odoakr

Hello guys,

First of all - thank you for this wonderful game. It's trully amazing!

But I have some issues I'd like to ask about:

The game doesn't remember the location of the scenario folder, so I have to select the path every time I want to swith the scenario directory.

Also, I don't understand the idea of two game folders. For example, I have two hdds on my computer: one for the os, and one for stuff. So, the game is installed on one disk, and the scenarios are located on the other one.

Is there any way to solve this problems?


Hi ! Same problem here ! It's very annoying ! A little help please ?

Thank you !


< Message edited by Grestok -- 11/25/2017 7:40:04 AM >

(in reply to odoakr)
Post #: 8
RE: a couple of issues - 11/25/2017 8:31:06 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		so your post doesn't get lost and not seen, it's best to open your own thread and reply with the information needed as per link

http://www.matrixgames.com/forums/tm.asp?m=4382074

without it, all or most replies are just guess work based on others users issues with a given or similar problem

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum


< Message edited by zakblood -- 11/25/2017 8:33:05 AM >

(in reply to Grestok)
Post #: 9
RE: a couple of issues - 11/25/2017 9:48:34 AM   
sPzAbt653


Posts: 9511
Joined: 5/3/2007
From: east coast, usa
Status: offline
quote:

I want to switch between scenario folders (for example, WWI or WWII), so I click the default directory button. In TOAW III it's ok, but in TOAW IV I have to сhoose the scenario directory (documents/my games/toaw iv/scenarios) every time.

Don't use the Default Directory button [highlighted in Red below] to change Scenario Folders. Click on the Folder that you want to change to [Select Folder, eh?]. If you want TOAW to always open to a folder other than Tutorials, then use the Default Directory button.




Attachment (1)

< Message edited by sPzAbt653 -- 11/25/2017 9:50:35 AM >

(in reply to odoakr)
Post #: 10
RE: a couple of issues - 11/25/2017 1:39:44 PM   
odoakr

 

Posts: 10
Joined: 4/26/2017
Status: offline
quote:

Don't use the Default Directory button [highlighted in Red below] to change Scenario Folders. Click on the Folder that you want to change to [Select Folder, eh?]. If you want TOAW to always open to a folder other than Tutorials, then use the Default Directory button.


I dont't get it. How to change folders without clicking that button?
That's what I get when I click it:





Attachment (1)

(in reply to sPzAbt653)
Post #: 11
RE: a couple of issues - 11/25/2017 1:47:13 PM   
sPzAbt653


Posts: 9511
Joined: 5/3/2007
From: east coast, usa
Status: offline 		Please CLICK ON THE FOLDER.

(in reply to odoakr)
Post #: 12
RE: a couple of issues - 11/25/2017 3:19:19 PM   
Der Zeitgeist


Posts: 280
Joined: 9/5/2013
Status: offline
quote:

ORIGINAL: sPzAbt653

Please CLICK ON THE FOLDER.


There are no folders to click on because the game doesn't find the folders on its own, probably because of non-english Windows "My Documents" folder names.

The only way to navigate to the scenarios in this case is clicking the "default folder" button and then navigating to the scenario folders manually each time.

It's the same problem I brought up here: http://www.matrixgames.com/forums/tm.asp?m=4382766&mpage=1&key=�


< Message edited by Der Zeitgeist -- 11/25/2017 3:21:22 PM >

(in reply to sPzAbt653)
Post #: 13
RE: a couple of issues - 11/25/2017 5:16:19 PM   
sPzAbt653


Posts: 9511
Joined: 5/3/2007
From: east coast, usa
Status: offline
quote:

non-english Windows "My Documents" folder names.

Good grief thank you, I have been wondering since the first post what was going on here and why Ralph and Zak were involved. Especially after I posted the screen shot, I was waiting for someone to give the answer you gave - There are no folders to click. Thanks again and forgive me guys for instructing you to do something that apparently you cannot do.

But I will suggest a possible temporary fix - rename the folders to their English titles to see if that works ? I can do it here with no adverse effect that I can tell, below are the folder names [one that I added is blacked out, you don't need that one].




Attachment (1)

< Message edited by sPzAbt653 -- 11/25/2017 5:17:54 PM >

(in reply to Der Zeitgeist)
Post #: 14
RE: a couple of issues - 11/26/2017 4:58:28 AM   
odoakr

 

Posts: 10
Joined: 4/26/2017
Status: offline 		No problem.

It seems I can't rename 'my documents', as it is a system folder.

(in reply to sPzAbt653)
Post #: 15
RE: a couple of issues - 11/26/2017 6:38:40 AM   
sPzAbt653


Posts: 9511
Joined: 5/3/2007
From: east coast, usa
Status: offline 		I am not bold enough to install a foreign language here and then try it out. I was suggesting that you try renaming your foreign language SCENARIO FOLDERS to their English names, as seen below, to see if it will work properly until the issue is officially sorted out. [The Red boxes show the path, right click on the folders to rename them].




Attachment (1)

< Message edited by sPzAbt653 -- 11/26/2017 6:42:29 AM >

(in reply to odoakr)
Post #: 16
RE: a couple of issues - 11/26/2017 9:18:31 AM   
Der Zeitgeist


Posts: 280
Joined: 9/5/2013
Status: offline
quote:

ORIGINAL: sPzAbt653

I am not bold enough to install a foreign language here and then try it out. I was suggesting that you try renaming your foreign language SCENARIO FOLDERS to their English names, as seen below, to see if it will work properly until the issue is officially sorted out. [The Red boxes show the path, right click on the folders to rename them].


I don't think this will work, as the scenario folder names aren't the real problem. These are all English anyway, because there's no foreign language version of TOAW IV (AFAIK).

The real problem might not even be the Documents folder structure in non-English Windows versions, as these only show their (in my case) German names when viewed in the Explorer. The underlying folder names are still in English.

What might be the problem, however, are foreign characters that are used in the Windows user name, which is part of the folder structure in the Documents folder. For example, my Windows user name contains the German "Umlaut" "ü", as the following screenshot shows. Maybe the other people having this problem are also having special characters in their Windows user names?



(in reply to sPzAbt653)
Post #: 17
RE: a couple of issues - 11/26/2017 1:52:42 PM   
sPzAbt653


Posts: 9511
Joined: 5/3/2007
From: east coast, usa
Status: offline 		Interesting, and thanks again. I've barked up the wrong tree enough on this, so I will bail at this point. I have also posted this in the development forum, hopefully you guys will get a solution soon.

(in reply to Der Zeitgeist)
Post #: 18
RE: a couple of issues - 11/26/2017 10:30:06 PM   
piotre


Posts: 93
Joined: 9/17/2006
From: Bologna, Italy
Status: offline 		I don't thing the problem lies in having a localized OS either: mine is in Italian ("documents" reads "documenti" for instance), but I'm having no issues.
I have no foreign characters in my folder structure though.

(in reply to sPzAbt653)
Post #: 19
RE: a couple of issues - 11/26/2017 11:51:38 PM   
ralphtricky


Posts: 6685
Joined: 7/27/2003
From: Colorado Springs
Status: offline 		I'm pretty sure that the issue is in my switching to the 'new' (over 10 years old) Windows API. The old installation had everything in one non-standard directory so, while it had to run as administrator, it ran just fine. Unfortunately, it had a bug in the patch code that meant that it still didn't work correctly. I've reached out to some people who have issues and have asked them to help me test further. At least one person has had success.

I've even gone to the point of setting up a Chinese login and changing my language to Chinese. Something will click eventually, but for now, the DefaultFolder.txt with a modified text file I can PM people should work. Worst case, I can add a different txt file called OriginalFolder will force things back to the same directory for everything which should work.

The stuttering has me completely baffled right now. The display code at the lowest level is essentially the same as in TOAW 3. It reads and writes bytes to a buffer, the major difference is that I cache a lot more stuff and try to keep it in the video card memory (unless the smallmemory flag is set) This is very much old school and I wonder if some video drivers are mishandling the large amount of small buffers I'm using. Most games now are 3D and use a completely different technology.



_____________________________

Ralph Trickey
TOAW IV Programmer
Blog: http://operationalwarfare.com
---
My comments are my own, and do not represent the views of any other person or entity. Nothing that I say should be construed in any way as a promise of anything.

(in reply to piotre)
Post #: 20
RE: a couple of issues - 1/15/2018 1:10:08 PM   
odoakr

 

Posts: 10
Joined: 4/26/2017
Status: offline 		None of my probles was solved in the latest patch.

Hope for better luck next patch

< Message edited by odoakr -- 1/15/2018 2:31:45 PM >

(in reply to ralphtricky)
Post #: 21
RE: a couple of issues - 1/16/2018 10:14:40 AM   
Der Zeitgeist


Posts: 280
Joined: 9/5/2013
Status: offline 		Same for me. The scenario folder problem isn't fixed yet.

(in reply to odoakr)
Post #: 22
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> The Operational Art of War IV >> Tech Support >> a couple of issues Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

2.219