[RESOLVED] Game keep crashing...

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[RESOLVED] Game keep crashing...

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> [RESOLVED] Game keep crashing...

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[RESOLVED] Game keep crashing... - 1/31/2018 10:35:00 AM

Jorgen_CAB

Posts: 336
Joined: 3/17/2010
Status: offline

Hi!

I just bought the "Chains of War" campaign and the game keep crashing on the first scenario.

I have attached the debug log files and my autosave file, perhaps you can recreate and fix the problem.

Debug File
Autosave File

< Message edited by emsoy -- 1/31/2018 5:07:19 PM >

Post #: 1

RE: Game keep crashing... - 1/31/2018 10:40:53 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

maybe dev's could also do with your report as well if you don't mind, just in case it's something that stands out there,

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

(in reply to Jorgen_CAB)

Post #: 2

RE: Game keep crashing... - 1/31/2018 10:42:36 AM

Dimitris

Posts: 13282
Joined: 7/31/2005
Status: offline

Actually I _think_ I know what the issue is.

We are just about to release a new update which should solve this issue. I will let you know when it's up so that you can give it another try.

Thanks!

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(in reply to zakblood)

Post #: 3

RE: Game keep crashing... - 1/31/2018 10:55:48 AM

Jorgen_CAB

Posts: 336
Joined: 3/17/2010
Status: offline

Thanks for a quick answer...

Here is also my DxDiag information.... forgot to add that as well.

DxDiag Info

< Message edited by Jorgen_CAB -- 1/31/2018 10:58:29 AM >

(in reply to Dimitris)

Post #: 4

RE: Game keep crashing... - 1/31/2018 12:57:16 PM

Dimitris

Posts: 13282
Joined: 7/31/2005
Status: offline

Here: http://www.matrixgames.com/forums/tm.asp?m=4428944

Let us know how it goes.

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Post #: 5

RE: Game keep crashing... - 1/31/2018 3:56:11 PM

Jorgen_CAB

Posts: 336
Joined: 3/17/2010
Status: offline