Help before I send my allienware for recycling!

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> Help before I send my allienware for recycling!

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Help before I send my allienware for recycling! - 6/10/2018 7:44:45 PM

Jake9

Posts: 18
Joined: 3/15/2016
Status: offline

Hi guys,
your help and expertise needed;

Two issues:
A) I download and unzip UpdatePack B998.9
Still when I launch, I see the previous? Any idea what might be the issue?
B) I try to run Chasing Aphrodite and get the following messages (which I suspect are related to the above):
ERROR! The scenario file is probably corrupted,could not determine which database to use
and then I get:
Object reference not set to an instance of an object

P.S.
And yes, I go mad when thinking that this is a scenario that I worked with Dimitri and I cannot see in action!!

Post #: 1

RE: Help before I send my allienware for recycling! - 6/10/2018 8:15:51 PM

Rory Noonan

Posts: 2816
Joined: 12/18/2014
From: Brooklyn, NY
Status: offline

When you say �the previous� are you referring to the previous game version or something else?

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(in reply to Jake9)

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RE: Help before I send my allienware for recycling! - 6/10/2018 8:43:56 PM

ultradave

Posts: 1355
Joined: 8/20/2013
Status: offline

Well, it sounds like the update did not get properly installed. Is it possible you have more than one installation of C:MANO on your computer, or that possibly virus protection software prevented the update from completing?

_____________________________

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Dave A.
"When the Boogeyman goes to sleep he checks his closet for paratroopers"

(in reply to Rory Noonan)

Post #: 3

RE: Help before I send my allienware for recycling! - 6/10/2018 10:20:59 PM

Jake9

Posts: 18
Joined: 3/15/2016
Status: offline

@apache85 By previous I meant the Build 998.8 on the top far left corner of the game seen initially
@ultradave I did get a block msg from my antivirus (avast), created a rule and continued with the installation.
Should I unistall the whole game and re-install ? Is there an easier and less brutal approach?

And no, I have only one installation of c:mano (at least that I know of!

P.S. Thanks in advance for your help !

(in reply to ultradave)

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RE: Help before I send my allienware for recycling! - 6/11/2018 6:21:32 AM

NimrodX

Posts: 82
Joined: 5/12/2018
Status: offline

My recommendation would be, reattempt the update installation without totally reinstalling and hopefully you won't see the av alert this time. Sounds like you added the rule but it blocked it on the first try. From what you describe, it sounds like everything except the exe file got installed, but you're running the old version of the command.exe file.

If that doesn't work try reinstalling the whole game and applying updates. But I suspect the only file or files missing would be the exe and maybe dlls (since that's the executable code the antivirus tries to prevent from being updated.)

(in reply to Jake9)

Post #: 5

RE: Help before I send my allienware for recycling! - 6/11/2018 12:55:50 PM

ultradave

Posts: 1355
Joined: 8/20/2013
Status: offline

^^^ That's what it sounds like to me as well. The easiest way (rather than the rule) would be to temporarily turn off your anti-virus software just long enough to do the installation. From the sound of it, re-doing the installation *Should* work without the pain of having to reinstall everything.

_____________________________

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Dave A.
"When the Boogeyman goes to sleep he checks his closet for paratroopers"

(in reply to NimrodX)

Post #: 6

RE: Help before I send my allienware for recycling! - 6/12/2018 6:16:10 AM

NimrodX

Posts: 82
Joined: 5/12/2018
Status: offline

Yep, I also agree that it would probably be easier to temporary disable the virus detection rather than take a chance on it silently blocking a file create/write (which it sounds like it might be doing even though you added a "permit" rule).

(in reply to ultradave)

Post #: 7

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