PBEM server down ?

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PBEM server down ? - 10/31/2018 7:26:17 PM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

Hi it seems the server is down.
Can anyone confirm or is the problem on my end ?
Thanks

Post #: 1

RE: PBEM server down ? - 10/31/2018 7:40:42 PM

zakblood

Posts: 22687
Joined: 10/4/2012
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only one other report in atm, so not confirmed as yet, but staff informed either way

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Post #: 2

RE: PBEM server down ? - 10/31/2018 8:01:57 PM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

Thx. Still down here ...
For both TOAW and WITE

Attachment (1)

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Post #: 3

RE: PBEM server down ? - 10/31/2018 8:04:23 PM

zakblood

Posts: 22687
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most staff are out of the office now, but those who aren't have received it and passed it on, so will be checking or rebooting the servers if found to be needed, sorry about this, no time scale to offer other than it's been past on atm

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Post #: 4

RE: PBEM server down ? - 10/31/2018 8:08:22 PM

zakblood

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just check half a dozen steam pages and no one else is reporting it faulty as yet, so still maybe a local issue and not for everyone i'm sorry to say

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Post #: 5

RE: PBEM server down ? - 10/31/2018 8:09:37 PM

zakblood

Posts: 22687
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mind you saying that, slitherine keeps going down also, so something is amiss that's for sure

General Error
SQL ERROR [ mysqli ]

Too many connections [1040]

An sql error occurred while fetching this page. Please contact an administrator if this problem persists.

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Post #: 6

RE: PBEM server down ? - 10/31/2018 8:15:57 PM

Erik Rutins

Posts: 37503
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From: Vermont, USA
Status: offline

Hi guys,

Thanks for the heads up, I am investigating.

Regards,

- Erik

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 7

RE: PBEM server down ? - 10/31/2018 9:11:19 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

I've tested it now and the servers seems to be working.

(in reply to Erik Rutins)

Post #: 8

RE: PBEM server down ? - 11/1/2018 12:28:09 AM

TheGrayMouser

Posts: 296
Joined: 7/12/2009
Status: offline

I cannot log into 3 Slitherine games for Multiplayer (non steam) " credentials not recognized" type messages..., and cannot even get onto the Slitherin forum.. ( SQL error..)

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Post #: 9

RE: PBEM server down ? - 11/1/2018 12:38:22 AM

elxaime

Posts: 304
Joined: 11/3/2004
Status: offline

PBEM server for Strategic Command 2 is messed up - getting "file size mismatch" error message

EDIT: worked on repeated tries, but got some error messages still

< Message edited by elxaime -- 11/1/2018 12:56:34 AM >

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Post #: 10

RE: PBEM server down ? - 11/1/2018 2:34:04 AM

operating

Posts: 3158
Joined: 1/19/2013
Status: offline

CTGW pbem server is up and working. server error stop signs do pop up while signing in to lobby, just click them off, all else OK..

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Post #: 11

RE: PBEM server down ? - 11/1/2018 7:16:31 AM

zakblood

Posts: 22687
Joined: 10/4/2012
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Slitherine forum is still down as reported last night, it was up and down for me most of the night, but dead this morning with no login at all

General Error
SQL ERROR [ mysqli ]

Too many connections [1040]

An sql error occurred while fetching this page. Please contact an administrator if this problem persists.

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Post #: 12

RE: PBEM server down ? - 11/1/2018 7:51:16 AM

nukkxx5058

Posts: 2932
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From: France
Status: offline

Can't log on WITE pbem server. Still down ...Same for TOAW4.
But curiously my opponents were able to play !

< Message edited by nukkxx -- 11/1/2018 7:53:26 AM >

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Post #: 13

RE: PBEM server down ? - 11/1/2018 7:55:48 AM

zakblood

Posts: 22687
Joined: 10/4/2012
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yes seems some are able, as it's not down for everyone, so maybe still a local loop issue, and not a full blown server failure etc, but staff would have to confirm, most of it isn't working for me atm, but 2 forum's are,.

and some games, but not all

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Post #: 14

RE: PBEM server down ? - 11/1/2018 10:13:42 AM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

Still down but the error message has changed (for WITE). Now it says "Login failure : error [99]"
Before it was "login error"

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Post #: 15

RE: PBEM server down ? - 11/1/2018 10:16:30 AM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

quote:

ORIGINAL: nukkxx

Still down but the error message has changed (for WITE). Now it says "Login failure : error [99]"
Before it was "login error"

EDIT *** still not OK for WITE. It won't upload my turn

< Message edited by nukkxx -- 11/1/2018 4:40:26 PM >

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Post #: 16

RE: PBEM server down ? - 11/1/2018 10:20:11 AM

zakblood

Posts: 22687
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glad your sorted, forums still down mind you, so no luck there atm, but at least it's being worked on and will be sorted asap

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Post #: 17

RE: PBEM server down ? - 11/1/2018 10:31:02 AM

zakblood

Posts: 22687
Joined: 10/4/2012
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ageod working fine atm, slightly slower to login, but at least it works, but slitherine.com/forum/ is DEAD

This site can�t be reached www.slitherine.com refused to connect.
Search Google for slitherine forum
ERR_CONNECTION_REFUSED

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Post #: 18

RE: PBEM server down ? - 11/1/2018 10:54:48 AM

zakblood

Posts: 22687
Joined: 10/4/2012
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forums back up at slitherine

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Post #: 19

RE: PBEM server down ? - 11/1/2018 11:50:31 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

The issue should now be fixed.
We apologize for the inconvenience.

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Post #: 20

RE: PBEM server down ? - 11/1/2018 1:48:01 PM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

quote:

ORIGINAL: VPaulus

The issue should now be fixed.
We apologize for the inconvenience.

Unfortunately, it's not yet sorted as I thought it was ! Taking the example of WITE, I can log on the server, open my game (it's my turn to play) BUT I can't save the game on the server. It won't upload teh file. So I guess I won't be able to send my turn neither when completed.

Watch the error I receive:

PS: On the other hand, TOAW4 is working OK.

Attachment (1)

< Message edited by nukkxx -- 11/1/2018 2:05:37 PM >

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Post #: 21

RE: PBEM server down ? - 11/1/2018 4:39:20 PM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

Anybody else still having issues or am I the only one ?

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Post #: 22

RE: PBEM server down ? - 11/1/2018 4:54:32 PM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

Ahhh ! Now I've just been able to save my GG-WITE turn. So maybe now it's OK ?!

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Post #: 23

RE: PBEM server down ? - 11/1/2018 5:24:00 PM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

Nope ... this time can't log on to the server.

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Post #: 24

RE: PBEM server down ? - 11/1/2018 7:40:46 PM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

OK now it seems OK. I've been able to play my WITE turn.
Thanks to the admin !

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Post #: 25

RE: PBEM server down ? - 11/2/2018 5:29:29 PM

H377bound

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Joined: 1/2/2018
Status: offline

No, it wasn't just you nukkxx! I also had problems on 31st when FoG2 server threw away my game turn at upload and then refused to let me login for a while.

It was ok yesterday and earlier today but about 30 minutes ago I had another glitch when logging in, although it worked fine second time around.
My opponent reports that he got an error during upload of his turn (so shortly before my issue) and thought that the upload had failed (but it had actually worked ok).

So, it seems like the servers may still be a little delicate today.

(in reply to nukkxx5058)

Post #: 26

RE: PBEM server down ? - 11/17/2018 8:51:52 AM

nukkxx5058

Posts: 2932
Joined: 2/3/2005
From: France
Status: offline

Hey, I'm still having problems. Can't send my WITE turm I just tried 10 times in a row and have the "error 99" upload failure message.
Any other experiencing problems ?

(in reply to H377bound)

Post #: 27

RE: PBEM server down ? - 11/17/2018 3:06:28 PM

budd

Posts: 2972
Joined: 7/4/2009
From: Tacoma
Status: offline

It was fine yesterday when I sent my turns, of course with a new day that could of changed.

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Post #: 28