Game won't Load

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> Game won't Load

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Game won't Load - 6/2/2019 12:00:12 AM

Loungeman

Posts: 1
Joined: 6/1/2019
Status: offline

I know this is posted like a thousand times but I have windows 10 I have this game on steam and it won't load. I have followed the trouble shooting I have explorer and windows media player. The only problem is when I get to the Direct X part I don't have a file named redist. (Image below) I guess I don't know what I am doing if anyone could direct me that would be great.

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Post #: 1

RE: Game won't Load - 7/7/2019 6:15:48 AM

corse

Posts: 4
Joined: 7/7/2019
Status: offline

Hey loungeman. I also had issues with mine, and I found that said directx did not exist in mine either.

Mine actually ended up being windows media player and not directx.

What does your crashdump say?

Also check your version of windows, there is apparently a new update that went out some time ago with the newest versions of windows 10 that the "N" editions of windows 10 didn't end up having the full entire installation working for some reason, and you have to install a completely separate media pack to get it working.

First check your crash dump (documents and settings, search "distant worlds") and then see what the crash dump says. Mine tossed a "Class not registered" event at me.

Even when I went to windows features, it /said/ mine had windows media player installed, but if i actually went to start and searched "windows media player" mine was missing.

You can search up " DirectX End-User Runtimes (June 2010)" and it'll pop up with a microsoft download page in google, where you can download and manually install it (which I also did). But my end fix was searching down "Media Feature Pack for N versions of Windows 10" and downloading the right pack for my version of 10. After a restart, I had to then manually run windows media player, do the setup, and then manually start the game as administrator in windows xp sp3 compatibility and poof, it worked.

(in reply to Loungeman)

Post #: 2

RE: Game won't Load - 8/8/2019 6:16:19 AM

rjord2021

Posts: 1992
Joined: 6/14/2013
From: Sydney, Australia
Status: offline

quote:

ORIGINAL: Loungeman

I know this is posted like a thousand times but I have windows 10 I have this game on steam and it won't load. I have followed the trouble shooting I have explorer and windows media player. The only problem is when I get to the Direct X part I don't have a file named redist. (Image below) I guess I don't know what I am doing if anyone could direct me that would be great.

Loungeman

First don't worry about a file called redist...... I don't have that as a file or folder in the Distant Worlds folder and my game runs fine.

Looking at your screenshot you should have another 46 files in the folder Distant Worlds Universe and they are not in your screenshot. One file that should be there is DistantWorlds.exe because that is one that runs the game. Your game does not start because that file has not been built by Steam yet.When you hit play in Steam it should come up saying it is creating files.

Otherwise:

1. Check Directx is installed ok

Go to C:\Program Files (x86)\Steam\steamapps\common\Steamworks Shared\_CommonRedist\DirectX\Jun2010
Run DXSETUP.exe and make sure it finishes without errors.

2. You need to go back into Steam and click the Play button for Distant Worlds Universe. This should set up the files in the Distant Worlds Folder. Check that DistantWorlds.exe exists in the Distant World Universe folder.

If the game still does not run and the file DistantWorldUniverse.exe was created then

3. In the Distant Worlds Universe there should be a file called Startup.ini
Edit this file and where the line says playmovie 1 change it to playmovie 0

If the game still does not run then

4. Find DistantWorldUniverse.exe in the Distant Worlds Universe Folder
Right click and run it as Administrator.

If the game still does not run then

In Steam right click on Distant Worlds Universe in your list of games
Go to Properties
Click Local Files
Verify Integrity of Game Files

This should fix any issues during the install.

< Message edited by rjord1 -- 8/8/2019 6:31:57 AM >

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