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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command Classic: Global Conflict >> Steam Keys not available?

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Steam Keys not available? - 10/17/2019 6:10:57 PM

Fintilgin

Posts: 196
Joined: 4/14/2005
Status: offline

Hi,

I registered my Battlefront copies of this and WW1 successfully, and this page: https://www.matrixgames.com/forums/tm.asp?m=4432985 says I can get Steam keys for these, but when I'm logged into My Page it shows I own them, and the Matrix serial number but it says Steam Key: Not Available.

I entered a helpdesk ticket at the beginning of the week, but have yet to hear back.

Post #: 1

RE: Steam Keys not available? - 10/17/2019 6:27:26 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

removed, as there is a key to redeem for steam on my page, so removed last comments, all i can say is check your spam folder or wait and see if support replies now.

as i don't know the rules on redeemed from elsewhere key support for steam etc i'm sorry to say

< Message edited by zakblood -- 10/17/2019 6:31:03 PM >

(in reply to Fintilgin)

Post #: 2

RE: Steam Keys not available? - 10/29/2019 10:57:51 PM

Fintilgin

Posts: 196
Joined: 4/14/2005
Status: offline

My support ticket was closed without any comment or message.

(in reply to zakblood)

Post #: 3

RE: Steam Keys not available? - 10/31/2019 8:10:14 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

Sorry to hear about the trouble and I'll send support a nudge for you

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(in reply to Fintilgin)

Post #: 4

RE: Steam Keys not available? - 10/31/2019 8:13:35 PM

Fintilgin

Posts: 196
Joined: 4/14/2005
Status: offline

quote:

ORIGINAL: Hubert Cater

Sorry to hear about the trouble and I'll send support a nudge for you

Thank you!

(in reply to Hubert Cater)

Post #: 5

RE: Steam Keys not available? - 10/31/2019 8:15:47 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

9 out of 10 times, the reply gets put into a spam folder and once mentioned get found, support doesn't close tickets until a fix or solution is found

(in reply to Fintilgin)

Post #: 6

RE: Steam Keys not available? - 10/31/2019 8:53:53 PM

Fintilgin

Posts: 196
Joined: 4/14/2005
Status: offline

quote:

ORIGINAL: zakblood

9 out of 10 times, the reply gets put into a spam folder and once mentioned get found, support doesn't close tickets until a fix or solution is found

Mine was just.... closed.

(in reply to zakblood)

Post #: 7

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