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All Forums >> [New Releases from Matrix Games] >> WarPlan >> War Plan: Tech Support >> Update issue Page: [1]
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Update issue - 10/28/2019 2:06:43 PM   
Ostwindflak


Posts: 668
Joined: 1/23/2014
From: New Hampshire
Status: offline 		I click on the link under "My Page" for the recent update to download it and it will not load the page or start a download. Page goes blank and the address bar just says "about:blank". The "check for updates" on the game launcher does not work for me either, but that is nothing new. That hasn't worked for me in years for any matrix game.
Post #: 1
RE: Update issue - 10/28/2019 3:56:29 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		Are you looking for the patch to the multiplayer or the 1st official patch?

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to Ostwindflak)
Post #: 2
RE: Update issue - 10/28/2019 4:50:32 PM   
Ostwindflak


Posts: 668
Joined: 1/23/2014
From: New Hampshire
Status: offline 		Updater 1.00.01 in members area.

< Message edited by Ostwindflak -- 10/28/2019 4:52:09 PM >

(in reply to AlvaroSousa)
Post #: 3
RE: Update issue - 10/28/2019 4:58:36 PM   
Ostwindflak


Posts: 668
Joined: 1/23/2014
From: New Hampshire
Status: offline 		After letting it sit for awhile on the blank internet page I finally got this message:

›Õ
Hmmm...can¡¦t reach this page
Try this
Make sure you¡¦ve got the right web address: http://ftp.matrixgames.com
Search for "http://ftp.matrixgames.com" on Bing
Refresh the page
Details
Report this issue

(in reply to Ostwindflak)
Post #: 4
RE: Update issue - 10/28/2019 7:33:27 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline 		I see that page and the download files. I can down load them

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to Ostwindflak)
Post #: 5
RE: Update issue - 10/29/2019 2:22:40 PM   
Ostwindflak


Posts: 668
Joined: 1/23/2014
From: New Hampshire
Status: offline 		Well disabling virus protection and firewall and also using different browsers didn't help. However I was able to download it from VPaulus's link in the "** FIXED ** Unable to access FTP page for game update download" thread. *shrugs* So I was able to update my game from that. Not sure why the other way is not working though.

(in reply to AlvaroSousa)
Post #: 6
RE: Update issue - 11/1/2019 3:01:01 AM   
Curious

 

Posts: 172
Joined: 8/22/2003
From: Colorado
Status: offline 		I get the following error message when I try to update: Error: Update information for WarPlan could not be downloaded. Please contact Matrix Games for help.

(in reply to Ostwindflak)
Post #: 7
RE: Update issue - 11/1/2019 10:42:24 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
quote:

ORIGINAL: Ostwindflak
Not sure why the other way is not working though.


It might still be something related with any of your Internet security programs (even disabled) or your ISP is doing some traffic shaping with downloads coming from FTP servers.



quote:

ORIGINAL: Curious

I get the following error message when I try to update: Error: Update information for WarPlan could not be downloaded. Please contact Matrix Games for help.


Try downloading from the mirrors links:
https://www.matrixgames.com/forums/tm.asp?m=4708586


(in reply to Curious)
Post #: 8
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