Don of a New Era Download problem

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> Don of a New Era Download problem

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Don of a New Era Download problem - 11/21/2019 11:41:02 AM

geordietaf

Posts: 31
Joined: 12/18/2016
Status: offline

I have recently bought CMO. When I try to download Don of a new era from my page I get this message

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<response>
<Result>false</Result>
<ErrorCode>404</ErrorCode>
<ErrorComment>Not Found: Download not available</ErrorComment>
</response>

Help please. Northern Inferno downloaded properly.

Post #: 1

RE: Don of a New Era Download problem - 11/21/2019 12:07:11 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

you only need the key, not the download

https://www.matrixgames.com/forums/tm.asp?m=4715565

(in reply to geordietaf)

Post #: 2

RE: Don of a New Era Download problem - 11/21/2019 1:38:32 PM

geordietaf

Posts: 31
Joined: 12/18/2016
Status: offline

Thanks for speedy reply. FaQ says 'All the DLCs and Standalones previously bought can be downloaded for CMO from your My Page (https://www.matrixgames.com/member/downloads) for free. There, you will be offered two installers, use the Multi DLC Setup to install with CMO.'

I tried to use the Multi DLC set up and got the message,

(in reply to zakblood)

Post #: 3

RE: Don of a New Era Download problem - 11/21/2019 1:49:32 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

i just added a serial and it installed, so i was maybe wrong then but will need to ask to be sure

(in reply to geordietaf)

Post #: 4

RE: Don of a New Era Download problem - 11/25/2019 10:29:43 PM

Monkie

Posts: 262
Joined: 6/12/2005
Status: offline

I'm having this same exact issue for both Don of a New Era and King of the Border, unfotuntaely both seem to have broken links for the CMANO installer files.

(in reply to zakblood)

Post #: 5

RE: Don of a New Era Download problem - 11/26/2019 9:02:25 AM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

Can you clarify if this issue is related to download DLC for CMO or CMANO? Which base do you have, CMO or CMANO?

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to Monkie)

Post #: 6

RE: Don of a New Era Download problem - 11/26/2019 1:35:23 PM

Monkie

Posts: 262
Joined: 6/12/2005
Status: offline

I have CMANO, both of the links are for the CMANO DLC downloads

the links to download are broken for both CMANO downloads for the following two LIVE scenarios:

1) Don of a New Era

2) King of the Border

All of the other DLC's for the LIVE scenarios have functioning download links.

When you click on the download button for CMANO on either of these two DLC's from the "MY PAGE" on the main Matrix website you get this message:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<response>
<Result>false</Result>
<ErrorCode>404</ErrorCode>
<ErrorComment>Not Found: Download not available</ErrorComment>
</response>

I hope this clarify's the issue for you.

< Message edited by Monkie -- 11/26/2019 1:36:20 PM >

(in reply to IainMcNeil)

Post #: 7

RE: Don of a New Era Download problem - 11/26/2019 1:37:46 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

thanks and sorry for the issues, will pass it back to support who will fix asap

(in reply to Monkie)

Post #: 8