Downloading Updates

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Downloading Updates

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Empires in Arms the Napoleonic Wars of 1805 - 1815 >> Tech Support >> Downloading Updates

Page: [1]

Message

<< Older Topic Newer Topic >>

Downloading Updates - 12/3/2019 11:45:35 PM

ReinerAllen

Posts: 169
Joined: 3/2/2014
Status: offline

I just purchased EiA and I attempted to download the updates. It reaches a point and than it stops.

Comments ... suggestions?

Post #: 1

RE: Downloading Updates - 12/4/2019 12:45:58 AM

pzgndr

Posts: 3170
Joined: 3/18/2004
From: Maryland
Status: offline

Welcome to EIA. Not sure I understand? From the Release Notes:

quote:

We strongly recommend the following clean installation process:
1. Save any game save files and other custom files.
2. Uninstall EIANW and REBOOT to clear system memory.
3. Install initial EIANW game files and open game to verify original buttons, fonts, etc.
4. Due to significant game data file changes around v1.06, REBOOT before applying comprehensive patch.
5. Install comprehensive patch and set compatibility mode to Windows XP Service Pack 2 [See Note].
6. Open game to verify updated buttons, fonts, etc. REBOOT if necessary.
7. As needed, install updated .EXE HOTFIX files or other updated files as directed.
NOTE: The game code compiler [CodeGear C++Builder 2007] is only compatible up to Windows XP Service Pack 2. Setting game compatibility to any later operating system such as Vista/Win7/8/10 may introduce stability issues when running the game.

The v1.23.00 beta is the new comprehensive patch and the new v1.23.03 beta has the latest EXE file to copy into the game directory. We also recommend running the game as Administrator.

One of the reasons this is so convoluted is that the original installer is from 2008, so you can't just install and then install the comprehensive patch. Also, it is possible to have multiple installations, one for the latest official version v1.22.02 and another for the recent beta. Good luck.

_____________________________

Bill
Empires in Arms Development Team

(in reply to ReinerAllen)

Post #: 2

RE: Downloading Updates - 12/4/2019 10:28:18 AM

DCWhitworth

Posts: 676
Joined: 12/15/2007
From: Norwich, England
Status: offline

quote:

ORIGINAL: ReinerAllen

I just purchased EiA and I attempted to download the updates. It reaches a point and than it stops.

Comments ... suggestions?

I'm guessing this is likely to be browser / internet issues on your PC rather than an issue with the Matrix site. I've just tried downloading the v1.23.00, 1.22.02 and v1.05.03 files and had no issues.

You could try -

Clear your browser cache
Reboot your PC
Reboot your internet router
Delete any partial downloads
Use a different browser

Hopefully one or more of these might fix your issue.

_____________________________

Regards
David

(in reply to ReinerAllen)

Post #: 3