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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's Eagle Day to Bombing the Reich >> Tech Support >> Can't Init Font Error

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Can't Init Font Error - 1/12/2019 11:27:03 AM

Grim.Reaper

Posts: 1355
Joined: 12/31/2009
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Not sure if support forum monitored anymore, but just purchased this game after reading it work on Windows 10. However, every time I start the game I receive an error saying it can't Init the Font. I have read some other posts where people have experienced the issue but really there was never a clear resolution. I did try the things mentioned, but doesn't work such as:

- Click on the opening screen
- Followed the instructions in Windows 10 testing post
- Closed all other applications before playing
- I saw a message about changing to Windows mode in Options screen, but I can't get far enough to get to Options screen
- Tried DxWnd
- Using the latest patch (as well as tried with older patches)
etc.

I have opened a ticket with support, but was hoping someone might have found the magic in correcting.

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RE: Can't Init Font Error - 1/12/2019 12:26:00 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

can't say i've ever come across it, but i'd guess it's an issue either related to updated to windows 10 and not a clean install, or this one, either way hope it sorts it, as not come across it myself while testing in on my windows 10 test pc, then again it was a clean install, and not a update from a previous windows 10 build, or older version of windows, so hopefully that's it but how to fix it is another issue tbh,

http://www.matrixgames.com/forums/tm.asp?m=1508224

so hope the link and comments work for you

(in reply to Grim.Reaper)

Post #: 2

RE: Can't Init Font Error - 1/12/2019 1:34:52 PM

mikkey

Posts: 3142
Joined: 2/10/2008
From: Slovakia
Status: offline

In Win7 I have encountered this error message when Winamp running and I trying to start EDBTR.

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Post #: 3

RE: Can't Init Font Error - 1/12/2019 2:18:11 PM

Grim.Reaper

Posts: 1355
Joined: 12/31/2009
Status: offline

quote:

ORIGINAL: zakblood

can't say i've ever come across it, but i'd guess it's an issue either related to updated to windows 10 and not a clean install, or this one, either way hope it sorts it, as not come across it myself while testing in on my windows 10 test pc, then again it was a clean install, and not a update from a previous windows 10 build, or older version of windows, so hopefully that's it but how to fix it is another issue tbh,

http://www.matrixgames.com/forums/tm.asp?m=1508224

so hope the link and comments work for you

That is different font issue and my Windows 10 install was brand new when built PC this past year. Only game that I have seen the issue so far.

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RE: Can't Init Font Error - 1/12/2019 2:18:52 PM

Grim.Reaper

Posts: 1355
Joined: 12/31/2009
Status: offline

quote:

ORIGINAL: mikkey

In Win7 I have encountered this error message when Winamp running and I trying to start EDBTR.

Thanks, not using WinAmp so likely not my issue. I have tried shutting down everything else and run it, no luck.

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RE: Can't Init Font Error - 1/14/2019 6:32:50 AM

simovitch

Posts: 5488
Joined: 2/14/2006
Status: offline

The only time I get this error is when I multitask while the game is initializing. It looks like you have already checked to see if some application is running in the background so that may not be it.

DXWnd or Options->Windows mode won't fix this. The error is trapped during initialization of the "Georgia" type font, so something is causing a conflict, like adobe or even if someone else is on your home network.
I can look deeper into this to see if i can make it go away, but try to find if there is some other application running that may be causing the conflict.

1. For giggles, make sure the Georgia Font is loaded on your machine. you can search "font" from control panel: Control Panel\All Control Panel Items\Fonts.
2. Check also if you have loaded any foreign language fonts.
3. Fiddle with "adjust clear type test" font setting

< Message edited by simovitch -- 1/14/2019 6:44:41 AM >

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simovitch

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RE: Can't Init Font Error - 1/14/2019 7:17:42 PM

joey

Posts: 1408
Joined: 5/8/2004
From: Johnstown, PA
Status: offline

I just got a new computer with Windows 10. I get the same error "can't init font".

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Post #: 7

RE: Can't Init Font Error - 1/15/2019 12:24:55 AM

simovitch

Posts: 5488
Joined: 2/14/2006
Status: offline

I'm running W10 latest ver. 1809 and except for the occasional incident when I start excel while it's initializing, it's always run fine on both my laptop and my PC with an AMD HD6800 video card.

What is the path and directory of your EDBTR installation?

Does Georgia.ttf exist in C:/windows/fonts/ directory?

It could also be your video card settings. Try setting your video to 1024x768.

I would hate to pull Alberto off of his patch work to hunt this down, especially since I have a feeling it has something to do with a program or internet running in the background.

Response to this issue from Harley back in 2009: "You cannot take the focus away from BTR while it initialises the game. Some apps will take over between the video and the game, and cause this issue. Nothing I can do about it."

< Message edited by simovitch -- 1/15/2019 1:57:44 AM >

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simovitch

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RE: Can't Init Font Error - 1/15/2019 3:46:42 PM

joey

Posts: 1408
Joined: 5/8/2004
From: Johnstown, PA
Status: offline

I tweeked everything I could think of yesterday to get it to work. I modified switches, changed setting, etc.

I did find a way to get it to work. If I select the game and allow the opening video to play to at least halfway, the fonts will initialize. If I stop the video (by pressing the space bar) at any time before halfway, I always get the "can't init font" error. There must be something loading behind the scenes during the video that must load before one can exit the video. It is the strangest thing. I have not had to do this in Windows 7, but it does seem to work. I just hope this trick does not stop working in the near future.

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Post #: 9

RE: Can't Init Font Error - 1/15/2019 8:42:55 PM

cohimbra

Posts: 632
Joined: 10/15/2011
From: Italy
Status: offline

quote:

ORIGINAL: joey

I tweeked everything I could think of yesterday to get it to work. I modified switches, changed setting, etc.

I did find a way to get it to work. If I select the game and allow the opening video to play to at least halfway, the fonts will initialize. If I stop the video (by pressing the space bar) at any time before halfway, I always get the "can't init font" error. There must be something loading behind the scenes during the video that must load before one can exit the video. It is the strangest thing. I have not had to do this in Windows 7, but it does seem to work. I just hope this trick does not stop working in the near future.

Give a try to this: search for DAT folder and then rename VIDEO folder to No_VIDEO.

< Message edited by cohimbra -- 1/15/2019 8:44:32 PM >

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RE: Can't Init Font Error - 1/15/2019 9:16:33 PM

joey

Posts: 1408
Joined: 5/8/2004
From: Johnstown, PA
Status: offline

quote:

ORIGINAL: cohimbra

quote:

ORIGINAL: joey

I tweeked everything I could think of yesterday to get it to work. I modified switches, changed setting, etc.

I did find a way to get it to work. If I select the game and allow the opening video to play to at least halfway, the fonts will initialize. If I stop the video (by pressing the space bar) at any time before halfway, I always get the "can't init font" error. There must be something loading behind the scenes during the video that must load before one can exit the video. It is the strangest thing. I have not had to do this in Windows 7, but it does seem to work. I just hope this trick does not stop working in the near future.

Give a try to this: search for DAT folder and then rename VIDEO folder to No_VIDEO.

I did as you suggested. It works fine. I do not get the error message. Thanks. I hope the Grim.reaper reads this, and I hope it helps him.

(in reply to cohimbra)

Post #: 11

RE: Can't Init Font Error - 1/16/2019 1:35:59 AM

simovitch

Posts: 5488
Joined: 2/14/2006
Status: offline

quote:

ORIGINAL: cohimbra

quote:

ORIGINAL: joey

I tweeked everything I could think of yesterday to get it to work. I modified switches, changed setting, etc.

I did find a way to get it to work. If I select the game and allow the opening video to play to at least halfway, the fonts will initialize. If I stop the video (by pressing the space bar) at any time before halfway, I always get the "can't init font" error. There must be something loading behind the scenes during the video that must load before one can exit the video. It is the strangest thing. I have not had to do this in Windows 7, but it does seem to work. I just hope this trick does not stop working in the near future.

Give a try to this: search for DAT folder and then rename VIDEO folder to No_VIDEO.

Thanks Cohimbra! Glad you are still here after all these years.

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simovitch

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Post #: 12

RE: Can't Init Font Error - 1/19/2019 10:00:27 AM

Grim.Reaper

Posts: 1355
Joined: 12/31/2009
Status: offline

quote:

ORIGINAL: joey

quote:

ORIGINAL: cohimbra

quote:

ORIGINAL: joey

I tweeked everything I could think of yesterday to get it to work. I modified switches, changed setting, etc.

I did find a way to get it to work. If I select the game and allow the opening video to play to at least halfway, the fonts will initialize. If I stop the video (by pressing the space bar) at any time before halfway, I always get the "can't init font" error. There must be something loading behind the scenes during the video that must load before one can exit the video. It is the strangest thing. I have not had to do this in Windows 7, but it does seem to work. I just hope this trick does not stop working in the near future.

Give a try to this: search for DAT folder and then rename VIDEO folder to No_VIDEO.

I did as you suggested. It works fine. I do not get the error message. Thanks. I hope the Grim.reaper reads this, and I hope it helps him.

Thanks....strangely, mine just starting working without me making any changes. Hopefully it stays that way.

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RE: Can't Init Font Error - 3/18/2019 1:39:55 AM

cdcool

Posts: 660
Joined: 1/25/2005
From: United States
Status: offline

I have the same issue

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Post #: 14

RE: Can't Init Font Error - 3/19/2019 3:05:50 PM

simovitch

Posts: 5488
Joined: 2/14/2006
Status: offline

quote:

ORIGINAL: cdcool

I have the same issue

Did you try any of the suggestions? namely search for DAT folder and then rename the VIDEO folder to No_VIDEO.

Please let us know what you have tried so we can eliminate unnecessary exercises in futility.

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simovitch

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Post #: 15

RE: Can't Init Font Error - 4/9/2019 9:18:43 PM

kentcol

Posts: 137
Joined: 7/1/2006
Status: offline

Tried all of the above, still get it.

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Post #: 16

RE: Can't Init Font Error - 4/10/2019 12:48:48 PM

simovitch

Posts: 5488
Joined: 2/14/2006
Status: offline

quote:

ORIGINAL: kentcol

Tried all of the above, still get it.

It appears that our programmer has fixed this issue and will be included in the final version of the patch. At least I can no longer get it to fire on the test machines.

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simovitch

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Post #: 17

RE: Can't Init Font Error - 12/4/2019 11:58:34 PM

Spartan7

Posts: 37
Joined: 10/6/2017
Status: offline

I just purchased the download version of this game. Went to run and got this same error message, Changed DAT file to No-Video. No luck. Checked for updates and updated to V1.04. Same issue. Windows 10 machine.

Any thoughts?

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Post #: 18

RE: Can't Init Font Error - 12/5/2019 12:39:31 AM

Spartan7

Posts: 37
Joined: 10/6/2017
Status: offline

Strange....I ran it as administrator and had no issue with "Couldn't init font"

New issue though.....only a few of the Preference buttons (displayed vertically on the right of the screen) appear.....am I missing something?

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RE: Can't Init Font Error - 12/5/2019 1:42:08 AM

simovitch

Posts: 5488
Joined: 2/14/2006
Status: offline

quote:

ORIGINAL: Spartan7

I just purchased the download version of this game. Went to run and got this same error message, Changed DAT file to No-Video. No luck. Checked for updates and updated to V1.04. Same issue. Windows 10 machine.

Any thoughts?

No, I'm not sure why this would be happening with 1.04. Try as I may I can not get that error to fire anymore.

< Message edited by simovitch -- 12/5/2019 5:25:13 PM >

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simovitch

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RE: Can't Init Font Error - 12/5/2019 2:41:06 PM

Fitch

Posts: 3
Joined: 1/3/2012
Status: offline

Just bought the game with the Holiday sale. I WAS having the Can't Init Font Error. I installed the 1.4 update and the error went away. Issue now is, the game loads up into a Black screen with some very hard to read green letters at the bottom. On the right it says "Leave Game" or "Exit Game" can't remember what it says on the left side. But neither side has a button or anything. If I wait a minute and just hit the escape button it will drop to the desktop and I have to ctrl-alt-del to shut the game down.

Running Windows 10, and I have renamed the Video folder.

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Post #: 21

RE: Can't Init Font Error - 12/5/2019 4:26:26 PM

simovitch

Posts: 5488
Joined: 2/14/2006
Status: offline

quote:

ORIGINAL: Fitch

Just bought the game with the Holiday sale. I WAS having the Can't Init Font Error. I installed the 1.4 update and the error went away. Issue now is, the game loads up into a Black screen with some very hard to read green letters at the bottom. On the right it says "Leave Game" or "Exit Game" can't remember what it says on the left side. But neither side has a button or anything. If I wait a minute and just hit the escape button it will drop to the desktop and I have to ctrl-alt-del to shut the game down.

Running Windows 10, and I have renamed the Video folder.

are you running in Windowed mode or full screen mode (find this toggle under options menu). try windowed and see if that helps.
If you want to run full screen, I suggest you follow the instructions in the readme to run it through dxwnd and see if that helps.

both of these issues are supposed to have been addressed. let me know.

< Message edited by simovitch -- 12/6/2019 3:32:11 AM >

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simovitch

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Post #: 22

RE: Can't Init Font Error - 12/6/2019 3:45:45 PM

Fitch

Posts: 3
Joined: 1/3/2012
Status: offline

Whatever the Default option is how I'm trying to run it, as I haven't been able to get into the game to change anything....Downloading DXWnd will update once I figure it out.

EDIT: Update! DXWnd worked!

< Message edited by Fitch -- 12/6/2019 3:47:48 PM >

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Post #: 23