Cannot log into PBEM++

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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command: World War I >> Tech Support >> Cannot log into PBEM++

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Cannot log into PBEM++ - 12/12/2019 1:18:08 AM

Scotbot

Posts: 25
Joined: 8/27/2004
From: Boston
Status: offline

When clicking Multiplayer off the main menu I'm immediately given an error "Connection Error[1] Transferred Not Enough Data". Clicking through this error popup I land on the login screen, but when I enter my info it says "Connection Error [8] Login isn't correct".

If I immediately use the same login in other Matrix Games (Field of Glory II, for instance) it works fine. So it's not the login info, or my internet connection.

It should be noted that I have the same issue when trying to log into multiplayer on Strategic Command War in Europe.

Thanks for the help!

Post #: 1

RE: Cannot log into PBEM++ - 12/20/2019 1:10:18 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

Hi Scotbot,

Apologies for missing this earlier post, has this been resolved for you?

Hubert

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(in reply to Scotbot)

Post #: 2

RE: Cannot log into PBEM++ - 12/23/2019 1:13:56 PM

Scotbot

Posts: 25
Joined: 8/27/2004
From: Boston
Status: offline

Hi Hubert,

No, I am still having the same login issues.

(in reply to Hubert Cater)

Post #: 3

RE: Cannot log into PBEM++ - 12/23/2019 1:59:05 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

Hi Scotbot,

Unfortunately I think you'll have to open up a support ticket with Matrix Games as they will be the only ones that can help sort this out for you if it is login related. Apologies for this and hopefully they can help you sort this out soon enough,

Hubert

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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command: World War I >> Tech Support >> Cannot log into PBEM++

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