Multi Player Log In Error

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All Forums >> [New Releases from Matrix Games] >> WarPlan >> War Plan: Tech Support >> Multi Player Log In Error

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Multi Player Log In Error - 12/18/2019 1:36:15 AM

wallas

Posts: 219
Joined: 2/4/2005
Status: offline

I logged in this morning to do my multiplayer turn (version 1.04),and I cannot login. Says "invalid password". I have of course made sure I am using the correct password. I have been using my valid password for weeks. Any help to login would be appreciated since I cannot enter a password I do not know other then the one I have been using.

< Message edited by wallas -- 12/18/2019 1:37:28 AM >

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RE: Multi Player Log In Error - 12/18/2019 5:15:12 AM

tigercub

Posts: 2004
Joined: 2/3/2003
From: brisbane oz
Status: offline

maybe slow internet try a little later my guess!

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You have enemies? Good. That means you've stood up for something, sometime in your life

(in reply to wallas)

Post #: 2

RE: Multi Player Log In Error - 12/18/2019 1:37:10 PM

AlvaroSousa

Posts: 9927
Joined: 7/29/2013
Status: offline

I can log in myself.

Backup the player data file
C:\Users\"your user name"\Documents\My Games\WarPlan\playerData.dat
to some other name to test

Try logging in again.

If that doesn't work....

Double check internet.
Restart PC
Disable AV
Reset Password with Matrix maybe you forgot it.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to tigercub)

Post #: 3

RE: Multi Player Log In Error - 12/19/2019 12:50:55 AM

wallas

Posts: 219
Joined: 2/4/2005
Status: offline

Thanks guys I am logged in atm on matrix so password is not the problem. The games multiplayer login thinks my password is invalid now even though I have been using it for over a week. I uninstalled the game and reinstalled to see if that fixed anything and multiplayer login still thinks my valid password is invalid. Obvious stuff like restarting my computer has been done. My Megabits per second download is just under 500 and my upload is around 100.

< Message edited by wallas -- 12/19/2019 12:51:28 AM >

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(in reply to AlvaroSousa)

Post #: 4

RE: Multi Player Log In Error - 12/19/2019 12:08:38 PM

AlvaroSousa

Posts: 9927
Joined: 7/29/2013
Status: offline

Contact Matrix.

Did you delete that playerData.dat file specifically? WarPlan will recreate it with the new password and serial #.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to wallas)

Post #: 5