PBEM ++ Missing .dat error

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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command: World War I >> Tech Support >> PBEM ++ Missing .dat error

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PBEM ++ Missing .dat error - 12/18/2019 7:54:32 PM

niki_belucci

Posts: 40
Joined: 10/7/2019
Status: offline

Hi,

had to switch to my old gaming laptop to continue a current PBEM++ game. After installing SC:WW1 successfully, logging into PBEM++ and clicking on my turn I get an error message:

Are there any files that are saved/stored locally for PBEM++? How can I recover the current game?

Thanks!

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Post #: 1

RE: PBEM ++ Missing .dat error - 12/19/2019 8:41:19 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

Just sent you a file via WeTransfer with instructions, let me know if this gets you going again.

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RE: PBEM ++ Missing .dat error - 12/19/2019 9:00:57 PM

niki_belucci

Posts: 40
Joined: 10/7/2019
Status: offline

Thanks Hubert - awesome support! It works again! :)

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Post #: 3

RE: PBEM ++ Missing .dat error - 12/19/2019 11:48:52 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

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Post #: 4

RE: PBEM ++ Missing .dat error - 2/29/2020 1:32:02 AM

MrRommel

Posts: 6
Joined: 3/5/2006
Status: offline

I have the same problem. I can not load my current games.

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Post #: 5

RE: PBEM ++ Missing .dat error - 3/1/2020 12:23:45 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

Can you post your Challenge IDs her for the games you cannot load?

Thanks,
Hubert

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RE: PBEM ++ Missing .dat error - 3/1/2020 6:40:23 PM

MrRommel

Posts: 6
Joined: 3/5/2006
Status: offline

they are commandergren vs mrdozer2379. 2 games1914 call of arms scenarios

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Post #: 7

RE: PBEM ++ Missing .dat error - 3/2/2020 2:53:19 AM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

Thanks and please download the missing files from the following link:

https://we.tl/t-YtYeCMTcXy

Place them in the following hidden folder on your end and you should then be good to go:

C:\Users\<username>\AppData\Local\My Games\Strategic Command WWI\PBEM++\<matrixusername>

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Post #: 8

RE: PBEM ++ Missing .dat error - 3/2/2020 11:16:09 PM

MrRommel

Posts: 6
Joined: 3/5/2006
Status: offline

Thankyou but sadly I am now getting more errors but cant write them on here as it gets flagged with being phone numbers. My computer crashed and I had to re-install everything. I am guessing that is part of the problem.

(in reply to Hubert Cater)

Post #: 9

RE: PBEM ++ Missing .dat error - 3/3/2020 1:04:15 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

I believe I gave you the wrong numbers, please try this link instead with the same instructions as above.

https://we.tl/t-v51OfAneyp

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Post #: 10

RE: PBEM ++ Missing .dat error - 3/3/2020 4:32:15 PM

MrRommel

Posts: 6
Joined: 3/5/2006
Status: offline

thankyou that fixed it

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Post #: 11

RE: PBEM ++ Missing .dat error - 3/3/2020 6:34:58 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

Great

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Post #: 12

RE: PBEM ++ Missing .dat error - 9/7/2020 3:40:18 PM

redflag113

Posts: 2
Joined: 3/2/2019
Status: offline

...lucky to find this thread !! ...this happened to me too!! JBCHAM VS REDFLAGNEU ....SC WW 1 PBEM... thanx in advance !!!

(in reply to Hubert Cater)

Post #: 13

RE: PBEM ++ Missing .dat error - 9/7/2020 10:05:01 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

Sorry to hear about the trouble, can you send me the Challenge ID for your game? It should provide this info when you mouse hover over your listed game in the PBEM++ Lobby.

Thanks,

Hubert

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Post #: 14

RE: PBEM ++ Missing .dat error - 9/8/2020 2:57:40 PM

Hubert Cater

Posts: 5199
Joined: 7/22/2013
Status: offline

Thanks for the ChallengeID and I've just sent you a PM with instructions.

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Post #: 15

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