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Communication Error - 3/19/2020 6:22:12 PM   
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Amadeus
Matrix Trooper


 

Posts: 181
Score: 0
Joined: 4/16/2005
Status: offline 		Hi there, any problems on your end known?




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"You have to practice what you preach"(RONALD BELFORD SCOTT)
Post #: 1
RE: Communication Error - 3/19/2020 6:35:36 PM   
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Amadeus
Matrix Trooper


 

Posts: 181
Score: 0
Joined: 4/16/2005
Status: offline 		On a second try the server pushed be back





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_____________________________

"You have to practice what you preach"(RONALD BELFORD SCOTT)

(in reply to Amadeus)
Post #: 2
RE: Communication Error - 3/19/2020 6:44:55 PM   
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havoc1371
Matrix Trooper



Posts: 212
Score: 0
Joined: 12/5/2017
Status: offline 		Getting the same when I try to play World at War (first caption) or WW I (second caption).

(in reply to Amadeus)
Post #: 3
RE: Communication Error - 3/19/2020 8:20:56 PM   
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Hubert Cater
Matrix Legion of Merit


 

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline 		Panzer Corps 2 just released today, the servers might be having a few hiccups due to the extra traffic. Hopefully this clears up in a little bit, if not let us know.

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(in reply to havoc1371)
Post #: 4
RE: Communication Error - 3/20/2020 11:36:31 PM   
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havoc1371
Matrix Trooper



Posts: 212
Score: 0
Joined: 12/5/2017
Status: offline 		Its up and running, but I no longer receive emails alerting me to my opponents moves. Correction: Received one just as I posted this, but only one and I've played three moves without notice.

< Message edited by havoc1371 -- 3/20/2020 11:37:33 PM >

(in reply to Hubert Cater)
Post #: 5
RE: Communication Error - 3/21/2020 12:44:44 AM   
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havoc1371
Matrix Trooper



Posts: 212
Score: 0
Joined: 12/5/2017
Status: offline 		So a bunch of game notices just arrived in my email to tell me to take my turn... more than an hour after I played the turn they were for...

(in reply to havoc1371)
Post #: 6
RE: Communication Error - 3/21/2020 3:22:05 PM   
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havoc1371
Matrix Trooper



Posts: 212
Score: 0
Joined: 12/5/2017
Status: offline 		Now there is a email error pop up when I finish my turn and I am no longer receiving notifications when my opponents play.

(in reply to havoc1371)
Post #: 7
RE: Communication Error - 3/22/2020 12:21:26 AM   
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ThunderLizard11
Matrix Hero


 

Posts: 573
Score: 0
Joined: 2/28/2018
Status: offline
quote:

ORIGINAL: havoc1371

Its up and running, but I no longer receive emails alerting me to my opponents moves. Correction: Received one just as I posted this, but only one and I've played three moves without notice.


Having same issue with emails. When I end my turn I get some error as well related to email so I assume my opponent's not getting notified. Can someone ask that thi get fixed by PBEM guys???

(in reply to havoc1371)
Post #: 8
RE: Communication Error - 3/22/2020 11:35:12 AM   
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EarlyDoors
Matrix Hero



Posts: 548
Score: 0
Joined: 12/16/2018
From: uk
Status: offline 		Game: 172130

I think its saved correctly but i got SMTP email error prior




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(in reply to ThunderLizard11)
Post #: 9
RE: Communication Error - 3/22/2020 6:54:10 PM   
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ThunderLizard11
Matrix Hero


 

Posts: 573
Score: 0
Joined: 2/28/2018
Status: offline
quote:

ORIGINAL: EarlyDoors

Game: 172130

I think its saved correctly but i got SMTP email error prior





Yes - I'm getting same thing - any word from devs???

(in reply to EarlyDoors)
Post #: 10
RE: Communication Error - 3/22/2020 7:05:22 PM   
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Hubert Cater
Matrix Legion of Merit


 

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline 		Unfortunately we don't have control over the PBEM++ server, we just interface with it, but from what I understand, the issue is being worked on.

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Post #: 11
RE: Communication Error - 3/23/2020 3:14:41 AM   
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Sparky0565
Matrix Trooper


 

Posts: 51
Score: 0
Joined: 8/6/2019
Status: offline 		the problem is that notifications to opponents are not being sent out that the turn is finished.

(in reply to Hubert Cater)
Post #: 12
RE: Communication Error - 3/23/2020 1:55:43 PM   
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Hubert Cater
Matrix Legion of Merit


 

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline 		Yes and the game should continue normally for now, just looks like the email messages are not being sent out at the moment until the issue is fixed.

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Post #: 13
RE: Communication Error - 3/23/2020 4:28:56 PM   
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ThunderLizard11
Matrix Hero


 

Posts: 573
Score: 0
Joined: 2/28/2018
Status: offline
quote:

ORIGINAL: Hubert Cater

Yes and the game should continue normally for now, just looks like the email messages are not being sent out at the moment until the issue is fixed.


Is there another forum to report these PBEM errors to whoever is responsible for fixing?

(in reply to Hubert Cater)
Post #: 14
RE: Communication Error - 3/23/2020 7:02:54 PM   
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Hubert Cater
Matrix Legion of Merit


 

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline 		You could open a support ticket with Matrix Support, but as mentioned it is something they are aware of and working to fix. As far as I know this is not only affecting our game but a bunch of games at the moment.

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(in reply to ThunderLizard11)
Post #: 15
RE: Communication Error - 3/26/2020 4:37:14 PM   
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boudi
Matrix Veteran


 

Posts: 346
Score: 0
Joined: 1/7/2007
From: France
Status: offline
quote:

ORIGINAL: Amadeus

On a second try the server pushed be back






samething for me today.

(in reply to Amadeus)
Post #: 16
RE: Communication Error - 3/26/2020 4:47:43 PM   
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Sparky0565
Matrix Trooper


 

Posts: 51
Score: 0
Joined: 8/6/2019
Status: offline 		Oh no I cant login.

I get server comm error and I have also got login error,...

What am I going to do in this Pandemic if I don't get my SW WW2 Waw fix!!!

(in reply to boudi)
Post #: 17
RE: Communication Error - 3/26/2020 5:12:38 PM   
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Sparky0565
Matrix Trooper


 

Posts: 51
Score: 0
Joined: 8/6/2019
Status: offline 		I was able to login and do a turn, but as it was uploading, another communication error happened and back to log in errors. I believe the turn completed.

(in reply to Sparky0565)
Post #: 18
RE: Communication Error - 3/26/2020 6:23:19 PM   
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Hubert Cater
Matrix Legion of Merit


 

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline 		Sorry about the trouble guys but I believe the server has now been corrected, let us know if it is working on your end now as well.

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(in reply to Sparky0565)
Post #: 19
RE: Communication Error - 3/26/2020 11:17:38 PM   
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ThunderLizard11
Matrix Hero


 

Posts: 573
Score: 0
Joined: 2/28/2018
Status: offline 		Got no turns returned today so wondering if PBEM is working

(in reply to Hubert Cater)
Post #: 20
RE: Communication Error - 3/27/2020 5:02:14 PM   
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Hubert Cater
Matrix Legion of Merit


 

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline 		As far as I know it is and the email issue should be fixed now as well, perhaps they just haven't played their turns yet? A quick check of the lobby would let you know as well.

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(in reply to ThunderLizard11)
Post #: 21
RE: Communication Error - 3/27/2020 7:07:01 PM   
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Zarevic
Matrix Recruit


 

Posts: 47
Score: 0
Joined: 3/19/2018
From: Spain
Status: offline 		It seems it´s an intermittent issue: today I´ve had the problem twice (at different moments during the day) but at the end it worked well...

(in reply to Hubert Cater)
Post #: 22
RE: Communication Error - 3/27/2020 7:17:34 PM   
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ElvisJJonesRambo
Matrix Elite Guard



Posts: 1345
Score: 0
Joined: 2/6/2019
Status: offline 		Hmmmm, looks like I'm party of this issue now. Will retry

(in reply to Zarevic)
Post #: 23
RE: Communication Error - 3/27/2020 7:22:47 PM   
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ElvisJJonesRambo
Matrix Elite Guard



Posts: 1345
Score: 0
Joined: 2/6/2019
Status: offline 		Worked that time. Hosted game 1939, one of each side. No password. First come, first served. -Legend

(in reply to ElvisJJonesRambo)
Post #: 24
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